Senior Manager, Revenue Operations

Posted Yesterday
Be an Early Applicant
Hiring Remotely in US
Remote
155K-175K Annually
Senior level
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Role
Leads revenue operations across the GTM funnel by building Salesforce and AI-powered dashboards, KPI frameworks, forecasting processes, and reporting workflows. Partners with GTM leadership, Finance, Systems, Enablement, and developers to improve data quality, translate business needs into technical requirements, manage processes, support adoption, and deliver executive-ready insights. Oversees reporting across Salesforce, Gong, Salesloft, Highspot, and related platforms.
Summary Generated by Built In

About Hello Heart:

Hello Heart is on a mission to make heart attacks a thing of the past.

We’re an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen—identifying risk up to 10 days in advance versus 10 years in traditional clinical models. 

This is already working at scale. Hello Heart has been shown to reduce inpatient hospital days by 47% and deliver ~$1,800 in annual savings per member. Hello Heart is the cardiac prevention partner to over 80% of large U.S. health plans and serves hundreds of public and private employers.
We’re defining how the #1 cause of death—heart disease—is managed in the AI era. Join us.

About the role:

We are seeking a Senior Manager, Revenue Operations to work across our revenue funnel, building the operational and reporting infrastructure for efficient execution at scale. You will use AI to transform our processes, arming our GTM team with actionable insights.

You’ll be connective tissue between GTM leadership, Finance & GTM Systems - heavily leveraging AI to understand the pulse and needs of the business and manage the operational infrastructure of our GTM engine.

If you are deeply operational and technically grounded, someone who lives in the details of how our GTM processes work and how our systems (especially Salesforce) reflect and support them, then this role is for you

This role reports to our VP, Revenue Operations & will play a key part in our next stage of growth.

Responsibilities:

  • Design and maintain GTM reporting dashboards and KPI frameworks in Salesforce and AI tools including Claude to provide actionable performance insights.
  • Deliver executive-ready strategic analysis that goes beyond reporting what happened to anticipating what's coming: where pipeline is at risk, where coverage is thin, and where the next opportunity is. Turn the recurring versions into durable, self-serve workflows.
  • Deliver accurate forecasting & KPI tracking by ensuring accurate, complete & standardized data
  • Serve as the primary operational partner to GTM leaders for process design, documentation & management.
  • Collaborate with GTM Enablement on change management, including training, documentation, and adoption tracking.
  • Translate business requirements into technical specifications for Salesforce development, acting as the bridge between GTM teams and developers - protecting developers from scope creep and ambiguity, and protecting business stakeholders from solutions that miss the point.
  • Manage cross-tool reporting fluency between Salesforce and connected platforms like Gong, Salesloft, and Highspot.
Qualifications: 
  • 7+ years of experience in Revenue Operations, Sales Operations, or GTM Operations, ideally in B2B or B2B2C SaaS.
  • Advanced AI skills with extensive experience building agents that integrate into your daily workflow.
  • Deep Salesforce expertise is required. You must be able to architect reporting structures, write developer-ready requirements, and have an informed view on data modeling. Salesforce Admin certification is a plus.
  • Demonstrated track record of translating GTM business needs into precise technical requirements for development teams.
  • Fluency across the modern GTM tech stack: Gong, Salesloft, Highspot, Asana, and similar. Reporting and analytics fluency across these platforms is essential.
  • Strong analytical skills with the ability to build, interpret, and communicate performance data to executive audiences.
  • Proven ability to partner cross-functionally with Sales, CS, Finance, & Data
  • Ability to travel up to 10% annually as needed.

The US base salary range for this full-time position is $155,000 to $175,000. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary only and do not include equity or benefits.

Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.  

Skills Required

  • 7+ years of experience in Revenue Operations, Sales Operations, or GTM Operations
  • Experience ideally in B2B or B2B2C SaaS
  • Advanced AI skills, including extensive experience building agents for daily workflows
  • Deep Salesforce expertise, including reporting architecture, developer-ready requirements, and data modeling
  • Salesforce Admin certification
  • Experience translating GTM business needs into precise technical requirements for development teams
  • Fluency across Gong, Salesloft, Highspot, Asana, and similar GTM technologies
  • Reporting and analytics fluency across modern GTM platforms
  • Strong analytical skills and ability to communicate performance data to executive audiences
  • Ability to partner cross-functionally with Sales, Customer Success, Finance, and Data
  • Ability to travel up to 10% annually as needed

Hello Heart Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hello Heart and has not been reviewed or approved by Hello Heart.

  • Healthcare Strength — Healthcare benefits are considered strong, with an employer-verified health insurance rating of 4.7/5 and a benefits rating of 3.9/5 on one platform. Feedback suggests medical, dental, and vision coverage is comprehensive for employees and dependents.
  • Equity Value & Accessibility — Equity/stock options are commonly included in compensation packages, signaling accessible ownership opportunities typical of venture-backed startups. This element is often cited alongside base pay as part of a competitive total rewards mix.
  • Leave & Time Off Breadth — Time off policies are characterized as flexible or unlimited PTO, encouraging rest and balance. This breadth of leave is presented as part of a comprehensive startup package.

Hello Heart Insights

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The Company
HQ: Menlo Park, CA
251 Employees
Year Founded: 2013

What We Do

Hello Heart is the only digital therapeutics company to focus exclusively on heart disease, the #1 cause of death for men and women in the US. Through a connected mobile app that uses AI, behavioral science, and personalized digital coaching to drive lifestyle changes, Hello Heart empowers people to embrace healthier behavior, which can reduce the risks of high blood pressure and heart disease. It also helps users catch readings that are extremely high, encourage them to talk to their doctor and catch potential risk in time. Validated in peer-reviewed studies, Hello Heart is easy to use and works alongside an employer’s benefits ecosystem. Founded in 2013, Hello Heart is a member of the American Heart Association’s Innovators’ Network, and is part of the CVS Health Point Solutions Management Program. Visit www.helloheart.com for more information.

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