Top Tech Support Jobs in Atlanta, GA

Provide hotline product support via phone, email and chat using an online knowledge base. Diagnose issues, guide callers through documented troubleshooting, log incoming calls, and meet quality and accuracy metrics. Remote after one-week Alpharetta, GA training; must pass drug screen/background check and have a wired high-speed home internet connection.

Provide email-based billing and RCM technical support for B2B SaaS customers, triage and escalate tickets, assist engineering with issue prioritization, maintain deep product knowledge, improve customer experience, and identify product enhancements to increase satisfaction and loyalty.

The Nameplate Support Tech provides support for nameplate requests, operates nameplate machines, evaluates templates, trains team members, and maintains procedures.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

Nagarro is seeking an Associate Engineer for Tech Support who will help solve tech-related issues and provide solutions. Ideal candidates are ready to advance their careers in a dynamic environment.

Nagarro seeks an Associate Engineer for tech support roles, helping with product and service challenges in a dynamic work environment.

The Associate Engineer in Tech Support will assist with various technical challenges, contributing to customer satisfaction and solutions.

Senior technical support engineer responsible for remote monitoring, advanced troubleshooting, and resolution of hardware and software issues for deployed robot fleets. Acts as SME and liaison to customers, OEMs, and engineering; leads projects, mentors junior staff, creates dashboards and metrics, and provides on-site support as needed to improve customer satisfaction and product reliability.