Top Tech Support Jobs in Atlanta, GA
The Staff Technical Support Engineer at ServiceNow is responsible for providing excellent customer support experiences, resolving technical cases, mentoring junior team members, and providing input for process and product improvements. The role requires strong customer-facing technical support expertise and the ability to troubleshoot and resolve issues effectively.
Creating, extending, and enhancing course material on cloud security topics. Working effectively at a distance and producing high-quality training videos and written reports.
The Technical Curriculum Director is responsible for leading curriculum direction efforts, managing a team of Technical Curriculum Leads, Learning Designers, and SMEs, and developing innovative and impactful curriculum to close skill gaps in the workforce.
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The Technical Support Specialist will be the initial point of contact for resolving technical issues for customers, providing support to internal teams, and embodying the company's values of Drive, Innovate, Adapt, and Unite.
As a Technical Support Analyst at Voltage Park, you will resolve technical issues for customers via chat, email, and occasional calls, collaborate with cross-functional teams, develop customer empowerment features, and enhance the overall customer experience.
As a Technical Support Engineer at ReversingLabs, you will provide exceptional customer service and technical support for remote customers, troubleshoot complex technical problems, document solutions and best practices, and collaborate with various teams to enhance product quality and customer experience.
The Senior Maintenance Technician at Takeda is responsible for the operation, maintenance, and troubleshooting of plant equipment supporting utilities. This role involves performing preventive, corrective, and predictive maintenance while adhering to SOPs and cGMP standards in a pharmaceutical manufacturing facility.
Lead the improvement of UI/UX for technical documentation and coordinate cross-functionally to align priorities with strategy. Develop systems and procedures to enhance team productivity and scale impact. Require 3-5+ years of management experience, hands-on technical management skills, and expertise in engaging with stakeholders.
Provides technical support for Salesforce software applications by applying knowledge of software usage, features, and functions. Responsible for resolving customer issues and influencing software direction. Collaborates with cross-functional teams to improve product quality and design.
Provide technical support to customers, troubleshoot and resolve technical issues, create code examples, collaborate with engineering team, document technical issues, provide mentorship, and deliver superior service in a customer-first approach.
Top Companies in Atlanta, GA Hiring Cybersecurity + IT Roles
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