Top Operations Jobs in Atlanta, GA

Leads office and market operations for JLL’s Capital Markets group across Atlanta and Nashville. Responsibilities include supervising support and design staff, managing budgets and expense analysis, overseeing recruiting and HR partnership, retrieving company reports, processing confidentiality and listing agreements, coordinating licensing and continuing education, maintaining filing and storage systems, and ensuring retention compliance. The role supports complex real estate transactions and requires executive-level operational leadership.

Leads RaceTrac’s People Services organization and Employee Service Center strategy. The role designs scalable HR service models, case management, self-service, knowledge management, automation, and AI-enabled solutions. Responsibilities include establishing SLAs, governance, metrics, payroll controls, process improvements, and analytics while partnering across HR, Technology, Payroll, Operations, and executive leadership. The director will lead approximately six direct reports, drive transformation, ensure compliant daily operations, and improve employee support for a large frontline workforce.

Summer 2027 intern supporting quarry and organizational operations across departments. Responsibilities include assisting with projects, conducting research, gathering data, maintaining databases and spreadsheets, completing administrative tasks, attending meetings and training, and collaborating with team members. The role may involve travel between operating locations, exposure to industrial conditions, physical activity, PPE use, and a final training presentation.

Analyzes operational data, initiative progress, and field feedback to identify risks, gaps, and improvement opportunities. Supports operations playbooks, communications, governance materials, scorecards, decision logs, and implementation calendars. Tracks milestones, adoption, outcomes, and follow-up actions while helping leaders align priorities and operators execute effectively. The role also synthesizes complex information for diverse audiences and supports operational decision-making and continuous improvement.

Early-career analysts support investment operations across market, client, and control functions. Responsibilities include executing workflows, reconciling cash and positions, resolving exceptions, analyzing operational data, maintaining controls, building reports and dashboards, and improving processes through automation, workflow redesign, and AI-enabled solutions. Analysts collaborate with investment, technology, product, and external stakeholders while developing expertise in investment management operations.

Manages operational delivery for assigned insurance clients, overseeing contractual commitments, service levels, reporting, governance, stakeholder relationships, and performance improvement. Coordinates across legal, business services, claims, and client vendor management teams; assesses operational impacts of client requirements; supports renewals, onboarding, business development, and commercial changes; analyzes performance data; and drives operational projects and continuous improvement initiatives.

Coordinates daily school operations by assigning work orders, updating calendars, processing invoices, arranging field-trip transportation, supporting the front desk, managing inventory, distributing mail and packages, and maintaining records. Provides courteous assistance to students, parents, staff, and visitors while handling sensitive information professionally. The role is full-time, temporary for three months, and may require occasional evening or weekend work.

Analyzes commercial and operational data to support revenue decisions, forecasting, pipeline reporting, and dashboard development. Maintains Salesforce data quality, builds reports using Salesforce, Power BI, and Excel, and documents workflows. Designs and tests AI-enabled automations to streamline reporting and administrative processes while identifying continuous improvement opportunities across Commercial Operations.

Directs catastrophe desk claims operations across multiple groups or locations, overseeing adjuster staffing, deployment, licensing, quality assurance, expenses, customer service, and client satisfaction. Provides technical expertise and leadership to claims managers and adjusters, makes critical claims decisions under tight deadlines, manages operational efficiency and profitability, and collaborates with senior stakeholders and insurance carriers. Requires extensive property claims experience, leadership of large operations, and expertise with Guidewire and Xactware.

Leads planning and operating mechanisms for the Clinical organization and Chief Health Officer’s office. Responsibilities include leadership cadences, priority and performance tracking, executive reporting, organizational planning, budgeting, resource tracking, workflow improvement, and cross-functional accountability. Partners with senior leaders to identify risks, manage dependencies, support decision-making, and translate complex information into recommendations. Also develops direct reports and supports professional development.

Supports strategic and operational management for a business unit through budgeting, forecasting, financial and operational reporting, compliance, workforce planning, project coordination, process improvement, and leadership communications. The role analyzes trends and risks, tracks initiatives, coordinates with Finance and Procurement, develops operational tools and metrics, and supports cross-functional change efforts.

Maintains and updates law enforcement agency databases by researching, acquiring, processing, validating, and verifying records. Conducts quality-control audits, resolves data issues, processes agency responses, answers internal inquiries, and contacts agencies for clarification. The role requires careful organization, analytical reasoning, multitasking, strong communication, and availability for some nights and weekends.

Supervises customer support and operations teams, coaches employees, monitors workflows and KPIs, manages scheduling and escalations, ensures quality and compliance, prepares performance reports, drives process improvements, and supports customer and stakeholder engagement.

Executes insurance policy servicing activities, including endorsements, cancellations, renewals, binding support, issuance, and policy maintenance. Provides responsive support to brokers, clients, and internal stakeholders while ensuring accuracy, compliance, and timely resolution. Identifies workflow improvements, documents processes, and collaborates cross-functionally to improve operational efficiency and scalability across the policy lifecycle.

Manages marketing financial operations, including purchase orders, invoices, vendor payments, budget tracking, reconciliations, approvals, and audit-ready documentation. Coordinates vendor contracts, compliance records, planning inputs, meetings, events, and production paperwork. Supports project reporting, dashboards, process improvements, and cross-functional coordination with Finance, Accounts Payable, Legal, vendors, and global marketing teams.

The DCIM Administrator manages data center operations by overseeing Nlyte workflows, ensuring accuracy in asset management, and driving continuous improvement in process and data integrity.

The Operations Associate ensures daily operational needs are met, handles escalations, tracks metrics, and collaborates with various teams to streamline processes and improve technology adoption.

Provides proactive executive and administrative support to senior Commercial leaders. Responsibilities include complex calendar management, action tracking, domestic and international travel coordination, meeting and event organization, expense processing, executive communications, stakeholder coordination, and support for leadership activities. The role requires discretion, strong organization, independent judgment, excellent communication, and approximately five years of executive or personal assistant experience.

Coordinates organization-wide technology operations, including IT asset lifecycle management, vendor relationships, Google Workspace administration, desktop and network support, request prioritization, onboarding, training, documentation, and process improvement. Provides technology support across multiple LifeLine locations and remote staff, troubleshoots county-owned equipment, assists with software adoption and data collection, and escalates security, governance, and technical issues appropriately.

Participates in a 12–18 month rotational career development program covering warehouse operations, customer service, management, business systems, and leadership development. Completes on-the-job training, job shadowing, systems training, and a capstone project while working with mentors and senior leaders. The trainee develops operational and team leadership skills for future branch operations leadership opportunities and may need to relocate after completing the program.

Operations Leader Trainee participates in a 12–18 month rotational career program covering warehouse operations, customer service, management, business systems, and leadership development. The role includes job shadowing, operational training, mentorship, senior leadership exposure, team-building opportunities, and a capstone project. Candidates should be goal-oriented, communicate effectively with customers and team members, demonstrate an operations focus, and be willing to relocate after completing the program.

Manages end-to-end research operations, including customer panel outreach, participant recruitment, pre-session coordination, technology checks, research platform evaluation, vendor administration, NDAs, RFPs, SOWs, budget tracking, and participant records. Partners with Consumer Insights & Strategy researchers to execute concurrent qualitative and quantitative studies efficiently while maintaining a healthy customer panel and preventing over-surveying.

Leads QA, IT operations, and Security teams; sets quality strategy, expands test automation and CI/CD quality gates, evaluates AI-assisted testing, modernizes internal tooling and SaaS management, establishes IT service standards, and owns security roadmaps, risk management, vulnerability processes, incident response, and team development.

Supports Atlanta market operations through office management, facilities and vendor coordination, purchasing, executive and administrative support, meetings and events, onboarding logistics, invoice and expense processing, data maintenance, reporting, compliance tracking, and process improvement. The role partners with market leadership and internal stakeholders, requires discretion and strong organization, and is primarily on-site at least four days per week.

Manages front desk coverage and visitor reception while maintaining a clean, organized, and well-stocked office. Coordinates supplies, deliveries, facilities vendors, and shared spaces. Provides administrative support to Sales Operations, including travel and fleet bookings, marketing supplies, event logistics, agent documentation, accounting reports, HR events, and invoice processing. Requires strong organization, reliability, professionalism, and the ability to manage multiple responsibilities.