Top Senior Operations Jobs in Atlanta, GA

Own the technical and automation engine for the go-to-market organization. Drive the GTM technology roadmap, automate workflows, translate business needs into technical requirements, oversee UAT, establish data governance and dashboards, and lead enablement and change management. Partner with Marketing, Sales Operations, Customer Adoption, and Data & Analytics to improve customer lifecycle processes and revenue execution.

Own the annual GTM planning cycle, including capacity modeling, territory design, quota setting, incentive compensation, and Salesforce deployment. Govern sales compensation data, territories, and quotas while partnering with Sales, Finance, IT, and Business Applications. Lead GTM systems roadmaps, automation initiatives, and cross-functional projects to improve scalability, accuracy, and operational efficiency.

Leads end-to-end management of major IT incidents, coordinating infrastructure, application, network, security, cloud, vendor, and support teams. Establishes command during critical disruptions, drives service restoration, communicates with executives and stakeholders, maintains ITIL-aligned incident processes, facilitates post-incident reviews, analyzes trends and SLA performance, and drives continuous operational improvement in a complex enterprise environment.

Manage inventory, assessment, cleaning, restoration, and return of contents damaged by disasters. Oversee restoration plans, quality control, documentation, client communication, team coordination, safety, and training to ensure timely, high-quality service.

Leads office and market operations for JLL’s Capital Markets group across Atlanta and Nashville. Responsibilities include supervising support and design staff, managing budgets and expense analysis, overseeing recruiting and HR partnership, retrieving company reports, processing confidentiality and listing agreements, coordinating licensing and continuing education, maintaining filing and storage systems, and ensuring retention compliance. The role supports complex real estate transactions and requires executive-level operational leadership.

Leads RaceTrac’s People Services organization and Employee Service Center strategy. The role designs scalable HR service models, case management, self-service, knowledge management, automation, and AI-enabled solutions. Responsibilities include establishing SLAs, governance, metrics, payroll controls, process improvements, and analytics while partnering across HR, Technology, Payroll, Operations, and executive leadership. The director will lead approximately six direct reports, drive transformation, ensure compliant daily operations, and improve employee support for a large frontline workforce.

Leads strategic operations for Slack, serving as the executive bridge to Salesforce Sales Operations, Global Incentive Compensation, and Deal Desk teams. Influences go-to-market policy, deal structures, compensation design, and quoting processes; synthesizes field and leadership input into data-backed recommendations; identifies and resolves operational barriers; and aligns cross-functional partners to represent Slack’s priorities consistently.

Leads planning and operating mechanisms for the Clinical organization and Chief Health Officer’s office. Responsibilities include leadership cadences, priority and performance tracking, executive reporting, organizational planning, budgeting, resource tracking, workflow improvement, and cross-functional accountability. Partners with senior leaders to identify risks, manage dependencies, support decision-making, and translate complex information into recommendations. Also develops direct reports and supports professional development.

Analyzes technology operations processes and datasets to identify inefficiencies, risks, and improvement opportunities. Develops dashboards, reports, forecasts, and financial models to support strategic decisions, budgeting, and resource allocation. Manages operational improvement projects, monitors initiatives and timelines, recommends policy and process changes, and collaborates with stakeholders and third-party providers to improve service delivery and performance.

Analyzes technology operations processes, budgets, service management, and vendor performance to identify improvements and risks. Builds dashboards, reports, forecasts, and predictive analyses using data from business applications. Leads cross-functional operational projects, monitors initiatives, recommends policy and process changes, manages stakeholder communications, and supports procurement, budgeting, and third-party provider relationships.

Provides proactive executive and administrative support to senior Commercial leaders. Responsibilities include complex calendar management, action tracking, domestic and international travel coordination, meeting and event organization, expense processing, executive communications, stakeholder coordination, and support for leadership activities. The role requires discretion, strong organization, independent judgment, excellent communication, and approximately five years of executive or personal assistant experience.

Manages end-to-end research operations, including customer panel outreach, participant recruitment, pre-session coordination, technology checks, research platform evaluation, vendor administration, NDAs, RFPs, SOWs, budget tracking, and participant records. Partners with Consumer Insights & Strategy researchers to execute concurrent qualitative and quantitative studies efficiently while maintaining a healthy customer panel and preventing over-surveying.

Lead operational workflows for EBT and prepaid debit cardholder servicing. Manage vendor performance, incident/problem management, SLAs, settlement processes, and operational documentation. Partner cross-functionally with product, technology, risk, and clients to drive service improvements and ensure regulatory and financial controls.

Lead strategy and operations for graph-based fraud link analysis: define requirements, integrate and validate data, test outputs, develop review workflows, perform case reviews, support cross-functional coordination, and maintain procedures and governance to detect and mitigate complex fraud.

Lead and optimize operational processes for Casualty underwriting profit centers. Oversee workflows, SOPs, KPIs, quality assurance, resource allocation, and regulatory compliance. Drive automation and process-improvement projects with IT and vendors, provide analysis and reporting to leadership, support staff development, and partner with finance and underwriters to improve efficiency, accuracy, and profitability.

The Senior Manager of Operations at Marketwake will enhance systems and processes across Sales, Delivery, and Finance. Responsibilities include auditing workflows, building operational playbooks, managing revenue operations, and assisting with financial operations. This role also involves team leadership and contributing to strategic growth decisions.

The Strategy and Operations Consultant assists clients of various levels to deliver strategic initiatives, focusing on process improvement and operational transformation by leveraging data-driven insights and collaboration.

Own revenue operations reporting, forecasting, sales compensation calculations, and go-to-market analytics. Analyze bookings, attainment, win rates, pipeline health, retention, churn, quotas, territories, and payout scenarios. Manage forecast cycles, reconcile Salesforce and compensation data, document metric definitions, and resolve data-quality issues with GTM Systems. Partner with revenue leadership and Finance to deliver accurate business insights and commission payouts.

Manage and optimize cross-functional business operations, improve processes, ensure regulatory compliance, support strategic planning, analyze operational data, oversee projects and budgets, and conduct market research. The role also includes talent management, mentoring, documentation, and collaboration with finance, sales, marketing, and product teams. Managers must provide occasional on-call, weekend, and overnight support, attend headquarters meetings approximately twice annually, and travel up to 5%.

Manage day-to-day operations including payables, freight, procurement, maintenance, data management, audits and recovery. Drive process development, training, SOPs, performance metrics, and cross-functional coordination. Lead teams, oversee operational and SOX audit readiness, support acquisitions and system conversions, and may manage Six Sigma/process excellence initiatives.

Direct and oversee regional operations to meet contractual, financial, safety, and compliance goals. Manage budgets, staff, and subordinate managers, expand business within strategic accounts, ensure regulatory compliance (FLSA, OSHA, ADA), implement safety and training programs, and support company strategic planning. Travel required.

Lead and improve sales operations processes (order management, pricing, customer setup), maintain master data, build dashboards and analytics, support cross-functional execution of campaigns and promotions, drive service-level improvements, manage contract/pricing reviews, and train partners to scale sales effectiveness and operational discipline.

Lead and scale RevOps practice: manage and mentor RevOps team, oversee complex Salesforce/HubSpot/Pardot implementations and audits, serve as escalation for technical challenges, advise on lifecycle architecture, integrations, attribution, reporting, and support client-facing strategy and growth.

Lead and scale the RevOps practice as a senior, client-facing player-coach: manage a team, oversee complex Salesforce, Pardot, and HubSpot implementations and audits, resolve technical escalations, design lifecycle and data architectures, ensure delivery quality, support scoping and sales conversations, and develop repeatable processes and documentation.

The Compliance Manager oversees the compliance program, ensuring all facilities meet regulatory and contractual obligations. Responsibilities include developing frameworks, conducting audits, managing data, and improving processes for operational compliance.