Top Senior Operations Jobs in Atlanta, GA

Own the technical and automation engine for the go-to-market organization. Drive the GTM technology roadmap, automate workflows, translate business needs into technical requirements, oversee UAT, establish data governance and dashboards, and lead enablement and change management. Partner with Marketing, Sales Operations, Customer Adoption, and Data & Analytics to improve customer lifecycle processes and revenue execution.

Own the annual GTM planning cycle, including capacity modeling, territory design, quota setting, incentive compensation, and Salesforce deployment. Govern sales compensation data, territories, and quotas while partnering with Sales, Finance, IT, and Business Applications. Lead GTM systems roadmaps, automation initiatives, and cross-functional projects to improve scalability, accuracy, and operational efficiency.

Administers and governs enterprise SaaS platforms supporting digital commerce and marketing technology. Responsibilities include platform configuration, identity and access management, RBAC, integrations, security and privacy controls, vendor management, incident and change management, operational governance, reporting, automation, and continuous improvement. Partners with Engineering, Security, Privacy, Product, Legal, Procurement, Finance, business stakeholders, and vendors to ensure reliable, secure, compliant, and user-friendly platform operations.

Manages marketing operations infrastructure for the Property Marketing Center of Excellence, including invoicing and revenue workflows, Asana and SharePoint administration, process documentation, vendor management, onboarding, reporting, analytics, and presentations. The role identifies operational improvements, resolves workflow issues, supports cross-functional initiatives, and ensures marketing processes run efficiently and consistently at scale.

Leads AI and data operations for GE Aerospace, connecting enterprise AI strategy, governance, portfolio prioritization, program execution, finance, budgeting, communications, and executive operating rhythms. Owns scenario planning, strategy report-outs, AI Control Tower roadmap, governance processes, forecasting, talent operations, and hiring plans while coordinating stakeholders across technology, finance, communications, and leadership teams.

Owns operational tools, processes, and protocols supporting Braven’s Accelerator course. The role designs systems ahead of launch, manages rollout and adoption, trains distributed teams, assesses operational readiness, oversees risks, analyzes qualitative and quantitative performance data, and drives continuous improvement. Responsibilities span academic operations, program delivery, student experience and compliance, and operational systems and knowledge management.

Manages an Operations Support team responsible for Oracle and related database maintenance, data cleansing, reporting, system integration, coding standards, and project support. Oversees employee performance, service-level metrics, budgets, policies, productivity, and customer satisfaction. Provides technical and operational guidance, coordinates database changes and enhancements, and analyzes project impacts across the organization.

Manages an Operations Support team responsible for Oracle and related database maintenance, data cleansing, reporting, system integration, coding standards, and project support. Oversees employee performance, service-level metrics, budgets, staffing costs, policies, and operational goals. Provides technical and operational guidance, analyzes project impacts, supports database enhancements, and coordinates cross-functional initiatives with IT and other departments.

Leads operational risk oversight and change initiatives for global foreign exchange operations. Partners with Operations, Risk, Compliance, Legal, Technology, and Front Office teams to monitor controls, incidents, remediation, and operational readiness. Analyzes the FX trade lifecycle, identifies process improvements, supports root cause analysis, and serves as a senior escalation point. Requires strong knowledge of FX products, settlement, reconciliation, governance, compliance, and cross-functional stakeholder management.

Lead cross-functional commercial operations initiatives across Sales Strategy & Enablement. Drive project delivery, process improvements, modernization (including AI/automation), stakeholder alignment, operational rigor, and measurable outcomes to improve sales productivity, forecasting, and governance.

Directs strategy and operations for a global service organization, serving as a strategic partner to the VP of Call Center Operations. Owns operating rhythms, executive presentations, communications, transformation portfolios, PMO workstreams, KPI frameworks, dashboards, business cases, and root cause analyses. Leads cross-functional alignment, drives decision-making and accountability, and coaches analysts across initiatives involving BPO, AI, quality, workforce strategy, and service model evolution.

Leads technology business operations by managing workforce planning, capacity, budgets, vendor relationships, IT performance reporting, organizational health, and operational improvements. Partners with CIO, CTO, and technology leadership to align resources, financial investments, delivery priorities, risks, and dependencies. Develops KPIs and dashboards, oversees vendor spend and contracts, supports transformation initiatives, and improves employee engagement across complex IT portfolios. This is an individual contributor role without direct reports.

Manage research operations for qualitative and quantitative studies, including customer panel outreach, participant recruitment, pre-session coordination, technology checks, research platform evaluation, vendor administration, NDAs, RFPs, SOWs, budget tracking, and engagement records. Partner with the Consumer Insights & Strategy team to execute multiple concurrent studies and maintain a healthy customer research panel.

Owns end-to-end property damage claim operations, including case management and valuations. Leads managers and distributed teams, builds training and SOPs, improves quality and efficiency, manages stakeholder experience, establishes performance metrics, resolves bottlenecks, and shapes rollout of an AI-native case management system.

Leads business operations programs and process improvements across North American sales and marketing. Oversees implementation, requirements gathering, UAT, training, rollout, system support, risk mitigation, and performance reporting. Manages a team of 3–4 direct reports, supports more than 150 sites, partners with internal and external stakeholders, develops contingency plans, improves workflows, and maintains compliance processes related to cash handling, PII protection, audits, and operational controls.

Analyzes technology operations processes and datasets to identify inefficiencies, risks, and improvement opportunities. Develops dashboards, reports, forecasts, and financial models to support strategic decisions, budgeting, and resource allocation. Manages operational improvement projects, monitors initiatives and timelines, recommends policy and process changes, and collaborates with stakeholders and third-party providers to improve service delivery and performance.

Analyzes technology operations processes, budgets, service management, and vendor performance to identify improvements and risks. Builds dashboards, reports, forecasts, and predictive analyses using data from business applications. Leads cross-functional operational projects, monitors initiatives, recommends policy and process changes, manages stakeholder communications, and supports procurement, budgeting, and third-party provider relationships.

Leads North American digital asset management and account operations, overseeing DAM workflows, governance, quality assurance, SLA delivery, client engagement, platform adoption, reporting, and continuous improvement. Partners with global, creative, agency, and client stakeholders to resolve issues, manage risks, improve processes, support training, and ensure consistent, high-quality content delivery.

Leads advancement operations spanning gift processing, reconciliation, donor CRM data management, reporting, prospect analysis, fundraising support, data integrity, and event coordination. Uses Raiser's Edge to generate reports, fulfill data requests, manage imports and cleanups, identify donor prospects, and support fundraising performance. Collaborates with campus partners and advancement colleagues while managing projects, deadlines, and operational tasks.

Manage inventory, assessment, cleaning, restoration, and return of contents damaged by disasters. Oversee restoration plans, quality control, documentation, client communication, team coordination, safety, and training to ensure timely, high-quality service.

Lead strategy and operations for graph-based fraud link analysis: define requirements, integrate and validate data, test outputs, develop review workflows, perform case reviews, support cross-functional coordination, and maintain procedures and governance to detect and mitigate complex fraud.

Lead and optimize operational processes for Casualty underwriting profit centers. Oversee workflows, SOPs, KPIs, quality assurance, resource allocation, and regulatory compliance. Drive automation and process-improvement projects with IT and vendors, provide analysis and reporting to leadership, support staff development, and partner with finance and underwriters to improve efficiency, accuracy, and profitability.

The Senior Manager of Operations at Marketwake will enhance systems and processes across Sales, Delivery, and Finance. Responsibilities include auditing workflows, building operational playbooks, managing revenue operations, and assisting with financial operations. This role also involves team leadership and contributing to strategic growth decisions.

The Strategy and Operations Consultant assists clients of various levels to deliver strategic initiatives, focusing on process improvement and operational transformation by leveraging data-driven insights and collaboration.

Own revenue operations reporting, forecasting, sales compensation calculations, and go-to-market analytics. Analyze bookings, attainment, win rates, pipeline health, retention, churn, quotas, territories, and payout scenarios. Manage forecast cycles, reconcile Salesforce and compensation data, document metric definitions, and resolve data-quality issues with GTM Systems. Partner with revenue leadership and Finance to deliver accurate business insights and commission payouts.