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Top Remote Tech Support Jobs

Reposted 3 Days AgoSaved
Remote
USA
50K-80K Annually
Junior
50K-80K Annually
Junior
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills: APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills: AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
Reposted 5 Days AgoSaved
Remote or Hybrid
5 Locations
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills: Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
6 Days AgoSaved
In-Office or Remote
Wilmington, Los Angeles, CA, USA
40K-69K Annually
Junior
40K-69K Annually
Junior
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
The Technical Support Analyst is responsible for providing technical assistance, troubleshooting issues, and ensuring customer satisfaction with products and services.
Top Skills: MS OfficeMs SqlMs Windows
11 Days AgoSaved
Remote
United States
100K-130K Annually
Junior
100K-130K Annually
Junior
Big Data • Cloud • Software • Generative AI • Big Data Analytics
The Technical Support Engineer engages with customers to resolve technical issues, collaborating across teams to enhance customer satisfaction and improve processes.
Top Skills: PostmanSQL
Reposted 17 Days AgoSaved
Remote
United States
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
As a Technical Support Engineer, you'll resolve technical issues, collaborate with R&D and Sales, and enhance customer satisfaction through effective support.
Top Skills: Active DirectoryCyber SecurityLinuxNetworkingWindows
Reposted 3 Days AgoSaved
In-Office or Remote
Atlanta, GA, USA
Senior level
Senior level
Artificial Intelligence • Machine Learning • Software
As a Technical Support Engineer, you will troubleshoot mechanical issues, provide solutions, and ensure client satisfaction while collaborating with the development team.
Top Skills: Advanced Pdm ToolsHubspot CrmVibration Spectrum Analysis
YesterdaySaved
In-Office or Remote
Los Angeles, CA, USA
100K-140K Annually
Junior
100K-140K Annually
Junior
Information Technology
As a Technical Support Engineer, you'll troubleshoot and resolve customer issues, manage support requests, and improve processes while collaborating with different teams.
Top Skills: .NetAWSAzureDockerGCPGoJavaJavaScriptJdbcKubernetesLinuxNeo4JPythonSpringWindows
Reposted 7 Days AgoSaved
Remote
USA
Mid level
Mid level
eCommerce • Information Technology
As a Technical Support Specialist, you'll assist Shopify merchants with technical inquiries, manage support tickets, collaborate with engineering, and improve documentation.
Top Skills: LinearNotionShopifySlackZendesk
YesterdaySaved
Remote
United States
59K-94K Annually
Mid level
59K-94K Annually
Mid level
Internet of Things • On-Demand • Payments • Software
Provide technical support for external customers, troubleshoot software/hardware issues, assist in integration solutions, and document trouble tickets while adhering to SLAs.
Top Skills: .NetAspCC#JavaScriptPerlPHPPythonRest ApiSQL
Reposted YesterdaySaved
Remote
Hawaii, USA
Mid level
Mid level
Artificial Intelligence • Cybersecurity
As a Technical Support Engineer, you will provide high-quality technical support to customers, troubleshoot product issues, collaborate with Engineering and Product teams, and improve support workflows.
Top Skills: AWSAzureDockerGCPGitJIRAKubernetesPythonZendesk
Reposted YesterdaySaved
Remote
Massachusetts, USA
Mid level
Mid level
Biotech
The Field Support Specialist provides technical support for Growth Directâ„¢ systems, managing customer complaints, documentation, and ensuring compliance with quality standards in US pharmaceutical environments.
Top Skills: Customer Relation Management (Crm)LimsMS OfficeQmsSQL
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Reposted YesterdaySaved
Remote or Hybrid
United States
Junior
Junior
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Support Engineer delivers high-quality support, resolves technical challenges, and collaborates across teams to improve customer experience through effective case management.
Top Skills: Cloud/Saas ArchitectureMicrosoft Dynamics 365SalesforceServicecloudSQL
YesterdaySaved
In-Office or Remote
Columbia, MO, USA
Junior
Junior
Internet of Things
The Technical Support Specialist assists technicians and partners by resolving installation issues, maintaining systems, and ensuring a seamless customer experience while handling service requests and records management.
Top Skills: ExcelMicrosoft SuiteOutlookTeams
Reposted YesterdaySaved
Remote
USA
60K-100K Annually
Senior level
60K-100K Annually
Senior level
Artificial Intelligence • Hardware • Robotics • Software
The Technical Support Representative will provide B2B customer support for Skydio's UAS products, troubleshoot issues, and enhance customer experience through effective communication and knowledge sharing.
Top Skills: Cloud TechnologyCRMDronesIotSalesforce Service CloudUasZendesk
Reposted YesterdaySaved
Remote
USA
Senior level
Senior level
Big Data
Lead a technical support team, driving product adoption and client satisfaction. Manage production issues, client relationships, and continuous process improvement.
Top Skills: Cloud TechnologiesData AnalysisEnterprise SoftwareJIRASaaSZoho Desk
2 Days AgoSaved
Remote
United States
Senior level
Senior level
Fintech • Analytics • Financial Services
As a Senior Technical Support Analyst, you will address complex technical issues for clients using Microsoft SQL Server, providing solutions, optimizing queries, and ensuring application performance in a SaaS environment.
Top Skills: AzureInternet Information ServicesJira Service ManagementMicrosoft Sql ServerMssqlNew RelicServicenowSql SentrySql Server Management StudioT-SqlUptrendsWindows ServerZendesk
Reposted 2 Days AgoSaved
Remote or Hybrid
United States
Junior
Junior
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills: APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Reposted 2 Days AgoSaved
Remote
USA
Mid level
Mid level
Software
As a Technical Support Engineer, you'll provide technical guidance, troubleshoot issues, develop internal tools, and contribute to customer success by improving integration with our platform.
Top Skills: APIsFrontPythonRubySQLTypescriptZendesk
Reposted 2 Days AgoSaved
Remote
United States
55-69 Hourly
Mid level
55-69 Hourly
Mid level
Blockchain • Consumer Web • Fintech • Software • Cryptocurrency
Provide exceptional technical support to customers during tax season, troubleshoot complex issues, and collaborate with teams to enhance customer satisfaction.
Top Skills: APIsLinearPipedriveSlackSQLZendesk
Reposted 3 Days AgoSaved
Remote
USA
Mid level
Mid level
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Technical Support Engineer will troubleshoot and support enterprise validator partners, ensuring optimal performance of Optimum's products and collaborating cross-functionally to enhance product stability and usability.
Top Skills: DnsElk StackGCPGrafanaLinuxPeer-To-Peer ProtocolsPrometheusShell ScriptingTcp/Ip
Reposted 3 Days AgoSaved
Remote
USA
80K-95K Annually
Junior
80K-95K Annually
Junior
Software
The Technical Support Manager role involves providing technical support and training, managing client support queues, and improving customer satisfaction processes.
Top Skills: Google SuiteIntercomJIRASalesforce
Reposted 3 Days AgoSaved
Remote
Idaho, USA
Entry level
Entry level
Software
Provide technical support for AssetWorks' application installs, troubleshoot issues, and manage customer satisfaction through effective communication and problem resolution.
Top Skills: Crystal ReportsCSSElasticsearchHTMLIisMssqlOracleVirtual MachinesWindows OsXML
4 Days AgoSaved
Remote
USA
75K-90K Annually
Mid level
75K-90K Annually
Mid level
eCommerce • Fintech • Payments • Financial Services
As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.
Top Skills: APIsPayment GatewayTokenizationWebhooks
Reposted 13 Days AgoSaved
Remote
United States
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills: Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
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