Top Remote Tech Support Jobs

The Lead Technical Support Engineer will serve as a trusted advisor to customers, addressing mobile SDK application issues, providing solutions, and ensuring customer success with HERE's products.

As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

As a Senior Bilingual Technical Support Specialist, you will manage technical assistance, resolve escalated issues, collaborate with teams, and guide junior staff while advocating for customers.

As a Technical Support Engineer, you'll diagnose and resolve technical issues, document solutions, and collaborate with engineering to improve customer experience.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

The Technical Support Engineer will troubleshoot and resolve customer issues, provide technical direction, and document processes for GovCloud customers, ensuring high-quality responses and customer satisfaction.

The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.

Lead Tier 2/Tier 3 Technical Support Engineering teams, focusing on performance, systems, and partnerships across customer segments and functions to improve support outcomes at scale.

Provide advanced technical support to customers, resolving complex issues, documentation, and collaboration with internal teams. Assist with software configuration and improve customer satisfaction through various communication channels.

The role involves providing technical support, managing product defects, advocating for customers, and collaborating with cross-functional teams while handling customer cases effectively.

The Technical Support Specialist Intern will configure integrations, manage project communication, and ensure customer satisfaction while adhering to SLAs and project goals.

The Technical Support Specialist provides technical support for software and network issues, manages tickets, and ensures customer satisfaction while working under a defined schedule.

This role involves providing L1 technical support for enterprise customers, troubleshooting issues, and collaborating with engineering teams while ensuring excellent customer service and documentation.

The Technical Support Engineer at Apiiro will resolve technical issues for enterprise customers, manage cases, and collaborate with product teams while ensuring successful adoption of the platform.

As a Technical Support Engineer, you will resolve complex software issues, provide customer support, collaborate with engineering, and ensure timely resolutions for high-profile clients.

The Customer Engagement Specialist provides technical support via phone, chat, and email for Hotwire's services, ensuring high-quality customer support and issue resolution.

The Technical Support Representative will provide customer assistance, troubleshoot issues, document inquiries, and ensure customer satisfaction while collaborating with various departments.

As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.

Provide remote and onsite support for hardware, software applications, and networking in laboratory environments. Lead technical resolutions and mentor field engineers.

Provide remote and on-site support for middleware systems, manage escalations, coach field engineers, and analyze complex issues.

The Technical Support Engineer supports customers in enterprise software installations and troubleshooting in regulated environments, requiring SQL skills and strong problem-solving abilities.

The role involves providing technical support for informatics applications, investigating issues, coaching team members, and managing escalations in a remote environment.

The role involves providing technical support for informatics applications, troubleshooting, managing escalations, and collaborating with engineering and support teams to resolve complex issues in laboratory environments.