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Top Remote Tech Support Jobs

Reposted 12 Hours AgoSaved
Remote
USA
50K-80K Annually
Junior
50K-80K Annually
Junior
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills: APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Reposted 12 Hours AgoSaved
Remote or Hybrid
Tampa, FL, USA
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Senior Manager will lead a technical support team, enhance processes, improve customer experience, and foster collaboration across various teams.
Top Skills: Cloud ApplicationsCustomer SupportCybersecuritySaaS
Reposted 2 Days AgoSaved
Remote or Hybrid
5 Locations
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills: Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
3 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills: Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Reposted 3 Days AgoSaved
Remote or Hybrid
Tampa, FL, USA
Mid level
Mid level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Manager of Technical Support Engineering will lead a team of engineers in resolving customer issues, enhance support processes, and improve the overall customer experience.
Top Skills: CybersecuritySaaS
Reposted 4 Days AgoSaved
Remote or Hybrid
Tampa, FL, USA
Junior
Junior
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
In this role, you will troubleshoot customer issues, analyze logs, collaborate with teams, and provide support on vulnerability management systems.
Top Skills: LinuxmacOSPacket InspectionRegexWindowsWireshark
5 Days AgoSaved
Remote or Hybrid
Denver, CO, USA
82K-103K Annually
Mid level
82K-103K Annually
Mid level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Technical Support Engineer III, you will troubleshoot complex issues, mentor team members, and improve customer experience through collaboration and expertise in various technologies.
Top Skills: AjaxAndroidAnsibleApacheAWSAzureBgpBmcChefCloud FoundryCSSDnsGCPHTMLHTTPIisiOSJava ServletsJavaScriptJbossJenkinsKubernetesOpenshiftOpenstackPHPPuppetSAPServicenowSQLSslTcp/IpWeblogicWebsphere
5 Days AgoSaved
Remote or Hybrid
Detroit, MI, USA
82K-103K Annually
Mid level
82K-103K Annually
Mid level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Technical Product Specialist III, you'll troubleshoot complex issues, mentor team members, and enhance customer experience through collaboration and training.
Top Skills: AjaxAnsibleApacheAWSAzureBgpBmcChefCloud FoundryCSSDnsGCPHTMLHTTPIisJava ServletsJavaScriptJbossJenkinsKubernetesOpenshiftOpenstackPHPPuppetSAPServicenowSQLSslTcp/IpWeblogicWebsphere
Reposted 14 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills: AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
18 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills: APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
18 Days AgoSaved
Remote
United States
19-21 Hourly
Junior
19-21 Hourly
Junior
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills: CSSEcommerce PlatformsHTMLJavaScriptJquery
18 Days AgoSaved
Remote or Hybrid
United States
98K-145K Annually
Senior level
98K-145K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.
Top Skills: CSSDatadogHTMLJavaScriptJSONPostmanPythonRest ApisSQLSql Editors
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Reposted 12 Hours AgoSaved
In-Office or Remote
Atlanta, GA, USA
Senior level
Senior level
Artificial Intelligence • Machine Learning • Software
As a Technical Support Engineer, you will troubleshoot mechanical issues, provide solutions, and ensure client satisfaction while collaborating with the development team.
Top Skills: Advanced Pdm ToolsHubspot CrmVibration Spectrum Analysis
22 Days AgoSaved
In-Office or Remote
Wilmington, NC, USA
Entry level
Entry level
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Provide exceptional customer support for the Enterprise Legal Management platform, troubleshooting issues and delivering solutions to clients. Collaborate with teams to enhance user experience and maintain high service standards.
Top Skills: Enterprise Legal Management Platform
23 Days AgoSaved
Remote or Hybrid
Texas, USA
45K-75K Annually
Senior level
45K-75K Annually
Senior level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Engineer will provide troubleshooting and support for Rave's SaaS products, manage support tickets, and conduct training while ensuring customer satisfaction.
Top Skills: APIsDhcpDnsHTMLMySQLOracleSaaSSftpSQL ServerSsoTcp/IpXMLZendesk
Reposted 25 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Junior
Junior
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills: APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
8 Hours AgoSaved
Remote
United States
20-20 Hourly
Junior
20-20 Hourly
Junior
Biotech
The role involves providing customer support for veterinary diagnostic analyzers, resolving inquiries, assisting with installations, and troubleshooting technical issues.
Top Skills: Microsoft Teams
Reposted 12 Hours AgoSaved
Remote
2 Locations
55-69 Hourly
Mid level
55-69 Hourly
Mid level
Blockchain • Consumer Web • Fintech • Software • Cryptocurrency
Provide exceptional technical support to customers during tax season, troubleshoot complex issues, and collaborate with teams to enhance customer satisfaction.
Top Skills: APIsLinearPipedriveSlackSQLZendesk
Reposted 12 Hours AgoSaved
Remote
USA
Mid level
Mid level
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Technical Support Engineer will troubleshoot and support enterprise validator partners, ensuring optimal performance of Optimum's products and collaborating cross-functionally to enhance product stability and usability.
Top Skills: DnsElk StackGCPGrafanaLinuxPeer-To-Peer ProtocolsPrometheusShell ScriptingTcp/Ip
Reposted 10 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills: Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Reposted YesterdaySaved
Remote
USA
75K-90K Annually
Mid level
75K-90K Annually
Mid level
eCommerce • Fintech • Payments • Financial Services
As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.
Top Skills: APIsPayment GatewayTokenizationWebhooks
2 Days AgoSaved
Remote
United States
105K-132K Annually
Senior level
105K-132K Annually
Senior level
Information Technology • Software • Consulting
Lead global technical support operations for a SaaS platform, ensuring excellent customer service and team performance across multiple support teams.
Top Skills: APIsAWSAzureCloud InfrastructureGCPItilJira Service ManagementSaaSSalesforce Service CloudZendesk
2 Days AgoSaved
Remote
USA
51K-60K Annually
Mid level
51K-60K Annually
Mid level
Security • Cybersecurity
Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.
Top Skills: Ai ToolsConfluenceCortex SoarCrowdstrikeGoogle WorkspaceJIRAMicrosoft 365OktaRest ApiSalesforceSlackSplunkZoom
2 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
Senior level
Senior level
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.
Top Skills: AWSAzureCi/CdDockerGCPGitHelmKubernetesLinuxTerraform
2 Days AgoSaved
Remote
United States
Junior
Junior
Agriculture
As a Technical Support Specialist, you'll troubleshoot customer issues with AGRIS Accounting, provide support via phone and email, and document resolutions in Salesforce.
Top Skills: Microsoft SuiteSalesforce
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