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Top Remote Tech Support Jobs

Reposted 16 Days AgoSaved
Remote or Hybrid
US
19-26 Hourly
Entry level
19-26 Hourly
Entry level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Technical Support Specialist, assist customers via phone, chat, and email with software issues, providing technical solutions and maintaining customer satisfaction.
Top Skills: ExcelG-SheetSalesforce Support Console
17 Days AgoSaved
Remote
Massachusetts, USA
70K-110K Annually
Expert/Leader
70K-110K Annually
Expert/Leader
Information Technology • Big Data Analytics
The Principal Technical Support Engineer will troubleshoot complex issues, enhance client satisfaction, and collaborate globally to deliver technical solutions. This role requires extensive SQL and programming language expertise, along with strong problem-solving skills.
Top Skills: .Net CoreAsp.Net CoreC#SQLSsms
17 Days AgoSaved
Remote
USA
104K-156K Annually
Mid level
104K-156K Annually
Mid level
Artificial Intelligence • Healthtech • Analytics • Biotech
Provide technical support for patient care solutions, assist in troubleshooting, collaborate on system issues, and guide field engineers and technicians.
Top Skills: CloverleafLinuxSQLWindows
17 Days AgoSaved
In-Office or Remote
Charlotte, NC, USA
20-25 Hourly
Entry level
20-25 Hourly
Entry level
Software
The Technical Support Specialist provides technical support for POS software and hardware, troubleshooting issues and maintaining customer relationships.
Top Skills: FirewallsNetwork ProtocolsPos SoftwareSQL ServerSwitchesWindows Operating Systems
Reposted 17 Days AgoSaved
Remote
2 Locations
96K-160K Annually
Senior level
96K-160K Annually
Senior level
Cloud • Software
As a Technical Support Engineer at Redis, you will troubleshoot complex issues, provide root cause analysis, and collaborate with engineering to enhance customer support for Redis software, serving a global customer base.
Top Skills: BashC#ElkGrafanaJavaJavaScriptLinuxPowershellPrometheusPythonSplunkTcp/IpUnix
Reposted 17 Days AgoSaved
Remote
USA
40-50 Hourly
Senior level
40-50 Hourly
Senior level
Software
The role involves providing technical support, analyzing user feedback, collaborating with engineering teams, and maintaining knowledge bases to enhance user experience.
Top Skills: AndroidiOSLinuxmacOSWindows
Reposted 17 Days AgoSaved
Remote
US
60K-65K Annually
Mid level
60K-65K Annually
Mid level
Cloud • Mobile • Software • PropTech • Automation
The role involves providing technical support via phone, chat, and email, managing incidents in Zendesk, and assisting with equipment setup.
Top Skills: MS OfficeZendesk
18 Days AgoSaved
In-Office or Remote
Morristown, NJ, USA
Junior
Junior
Software • Analytics • Cybersecurity
The Technical Support Engineer troubleshoots and resolves software issues for customers, providing support through phone, email, and chat, while maintaining SLA and KPI standards.
Top Skills: AndroidAWSCcnaiOSMcsaMs Cloud ServicesNetworking ServicesScriptingSQLWindows
Reposted 18 Days AgoSaved
Remote
USA
70K-125K Annually
Mid level
70K-125K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
Provide advanced technical support for Skydio's Federal and Enterprise customers, resolving issues related to drones and software by utilizing troubleshooting skills and collaborating with product teams.
Top Skills: BashIpsecJIRALinuxmacOSNetwork Diagnostic ToolsPHPPythonRestSalesforce Service CloudWebrtcWindows
Reposted 20 Days AgoSaved
Remote
United States
100K-170K Annually
Senior level
100K-170K Annually
Senior level
Database • Analytics
Manage and grow a remote support engineering team focusing on customer interactions, technical support, and improving service delivery in ClickHouse.
Top Skills: ClickhouseCloud Native SaasDatabasesDockerKafkaKinesisKubernetesOlapRabbitMQSpark
Reposted 20 Days AgoSaved
Remote
US
Senior level
Senior level
Information Technology • Software
Manage and support a team of Technical Support Specialists for payroll tax platforms, focusing on service delivery, incident management, and team development through effective communication and innovative solutions.
Top Skills: AppdynamicsAWSAzureCloud PlatformsMicrosoft Sql ServerNew RelicPowershellPython
22 Days AgoSaved
In-Office or Remote
New York, NY, USA
70K-90K Annually
Mid level
70K-90K Annually
Mid level
Information Technology
The Technical Support Analyst resolves complex customer technical issues, collaborates with teams for incident resolution, and documents solutions while advocating for customer needs.
Top Skills: AWSCeleryConfluenceJinja2JIRAMySQLRabbitMQRestSAMLScimSQLZendesk
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Reposted 22 Days AgoSaved
Remote
United States
90K-100K Annually
Entry level
90K-100K Annually
Entry level
Cloud • Software • Database
The Technical Support Engineer will provide assistance with YugabyteDB, troubleshoot technical issues, collaborate with teams, and contribute to customer knowledge bases.
Top Skills: AWSAzureBashCloud InfrastructureDistributed DatabasesGCPJavaLinuxPythonUnixYugabytedb
Reposted 22 Days AgoSaved
Remote
United States
Junior
Junior
Security • Software
As a Technical Support Engineer, you will troubleshoot issues, guide customers on vulnerability management tools, and collaborate across teams to enhance product support.
Top Skills: LinuxNessusScriptingSiemsSQLVirtualizationWindows
Reposted 22 Days AgoSaved
Remote
United States
Mid level
Mid level
Security • Software
As a Technical Support Engineer, you'll troubleshoot complex technical issues for enterprise customers, ensuring successful platform adoption and acting as a valuable technical advisor, with a focus on service escalation and communication.
Top Skills: AWSAzureAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlab CiGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
Reposted 22 Days AgoSaved
Remote
United States of America
65K-75K Annually
Entry level
65K-75K Annually
Entry level
Healthtech
Provide front-line support to users for Arine's products, troubleshoot technical issues, document inquiries, and enhance customer experience.
Top Skills: FreshdeskJIRA
Reposted 23 Days AgoSaved
In-Office or Remote
San Francisco, CA, USA
Junior
Junior
Productivity • Software • Cybersecurity
Provide customer support for technical issues, diagnose problems, document solutions, and build relationships while enhancing technical skills through training.
Top Skills: DockerGrafanaKubernetesLinuxMySQLOpensearch
YesterdaySaved
In-Office or Remote
Boston, MA, USA
100K-145K Annually
Senior level
100K-145K Annually
Senior level
Big Data • Cloud • Healthtech • Software • Big Data Analytics
The Technical Program Manager leads technical support programs to improve customer support operations, collaborating with cross-functional teams on initiatives to enhance processes and tools.
Top Skills: Agile MethodologiesJIRAZendesk
YesterdaySaved
In-Office or Remote
Columbus, OH, USA
100K-145K Annually
Senior level
100K-145K Annually
Senior level
Big Data • Cloud • Healthtech • Software • Big Data Analytics
The IT Technical Program Manager leads technical support programs to improve customer support operations, managing cross-functional teams and enhancing processes and tools.
Top Skills: Agile MethodologiesApplication Lifecycle Management (Alm)JIRAZendesk
YesterdaySaved
In-Office or Remote
Columbus, OH, USA
45K-80K Annually
Mid level
45K-80K Annually
Mid level
Big Data • Cloud • Healthtech • Software • Big Data Analytics
Lead and mentor a technical support team, managing daily operations and ensuring high-quality service delivery, while resolving customer escalations and fostering team development.
Top Skills: ConfluenceJIRAServicenowZendesk
Reposted YesterdaySaved
Remote
United States
117K-167K Annually
Senior level
117K-167K Annually
Senior level
Cloud • Security • Software • Cybersecurity
The Senior Technical Support Engineer will provide exceptional customer support, guide integration with Veeam K10, and enhance customer experience through effective problem-solving and mentoring.
Top Skills: Backup And RecoveryBash ScriptingCloudDockerKubernetesLinuxNetworkingVirtualization
24 Days AgoSaved
In-Office or Remote
2 Locations
Junior
Junior
Information Technology • Biotech
The Technical Support Engineer provides customer support, resolves technical issues, collaborates with teams, and contributes to process improvements in the APJ region.
Top Skills: Crm SoftwareInformatics WorkflowsNgs Technologies
24 Days AgoSaved
In-Office or Remote
South Bend, IN, USA
Junior
Junior
Database • Analytics • Consulting
The Technical Support Specialist addresses client issues by providing support, maintaining hardware, managing documentation, and ensuring customer satisfaction through effective communication and collaboration.
Top Skills: Active DirectoryAntivirusBackupsDhcpDnsDomainFile PermissionsFirewallsOffice 365QuickbooksSharepointSwitchesTcp/IpVoiceVpnWireless
24 Days AgoSaved
Remote or Hybrid
US
19-26 Hourly
Entry level
19-26 Hourly
Entry level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Technical Support Specialist, you will assist customers with software issues, manage financial workflows, and provide expert guidance on accounting practices.
Top Skills: Accounting SoftwareGoogle SheetsExcelQuickbooksSage
Reposted 24 Days AgoSaved
Remote
United States
35K-60K Annually
Junior
35K-60K Annually
Junior
Information Technology • Marketing Tech • Social Media
As a Technical Support & Sales Representative, you'll provide customer support, troubleshoot products, and meet sales targets while ensuring exceptional customer experiences.
Top Skills: CRMEthernetInternet TechnologySmartphone
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