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Top Remote Tech Support Jobs
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Technical Support Specialist, assist customers via phone, chat, and email with software issues, providing technical solutions and maintaining customer satisfaction.
Top Skills:
ExcelG-SheetSalesforce Support Console
Information Technology • Big Data Analytics
The Principal Technical Support Engineer will troubleshoot complex issues, enhance client satisfaction, and collaborate globally to deliver technical solutions. This role requires extensive SQL and programming language expertise, along with strong problem-solving skills.
Top Skills:
.Net CoreAsp.Net CoreC#SQLSsms
Artificial Intelligence • Healthtech • Analytics • Biotech
Provide technical support for patient care solutions, assist in troubleshooting, collaborate on system issues, and guide field engineers and technicians.
Top Skills:
CloverleafLinuxSQLWindows
Software
The Technical Support Specialist provides technical support for POS software and hardware, troubleshooting issues and maintaining customer relationships.
Top Skills:
FirewallsNetwork ProtocolsPos SoftwareSQL ServerSwitchesWindows Operating Systems
Cloud • Software
As a Technical Support Engineer at Redis, you will troubleshoot complex issues, provide root cause analysis, and collaborate with engineering to enhance customer support for Redis software, serving a global customer base.
Top Skills:
BashC#ElkGrafanaJavaJavaScriptLinuxPowershellPrometheusPythonSplunkTcp/IpUnix
Software
The role involves providing technical support, analyzing user feedback, collaborating with engineering teams, and maintaining knowledge bases to enhance user experience.
Top Skills:
AndroidiOSLinuxmacOSWindows
Cloud • Mobile • Software • PropTech • Automation
The role involves providing technical support via phone, chat, and email, managing incidents in Zendesk, and assisting with equipment setup.
Top Skills:
MS OfficeZendesk
Software • Analytics • Cybersecurity
The Technical Support Engineer troubleshoots and resolves software issues for customers, providing support through phone, email, and chat, while maintaining SLA and KPI standards.
Top Skills:
AndroidAWSCcnaiOSMcsaMs Cloud ServicesNetworking ServicesScriptingSQLWindows
Artificial Intelligence • Hardware • Robotics • Software
Provide advanced technical support for Skydio's Federal and Enterprise customers, resolving issues related to drones and software by utilizing troubleshooting skills and collaborating with product teams.
Top Skills:
BashIpsecJIRALinuxmacOSNetwork Diagnostic ToolsPHPPythonRestSalesforce Service CloudWebrtcWindows
Database • Analytics
Manage and grow a remote support engineering team focusing on customer interactions, technical support, and improving service delivery in ClickHouse.
Top Skills:
ClickhouseCloud Native SaasDatabasesDockerKafkaKinesisKubernetesOlapRabbitMQSpark
Information Technology • Software
Manage and support a team of Technical Support Specialists for payroll tax platforms, focusing on service delivery, incident management, and team development through effective communication and innovative solutions.
Top Skills:
AppdynamicsAWSAzureCloud PlatformsMicrosoft Sql ServerNew RelicPowershellPython
Information Technology
The Technical Support Analyst resolves complex customer technical issues, collaborates with teams for incident resolution, and documents solutions while advocating for customer needs.
Top Skills:
AWSCeleryConfluenceJinja2JIRAMySQLRabbitMQRestSAMLScimSQLZendesk
New
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Cloud • Software • Database
The Technical Support Engineer will provide assistance with YugabyteDB, troubleshoot technical issues, collaborate with teams, and contribute to customer knowledge bases.
Top Skills:
AWSAzureBashCloud InfrastructureDistributed DatabasesGCPJavaLinuxPythonUnixYugabytedb
Reposted 22 Days AgoSaved
Security • Software
As a Technical Support Engineer, you will troubleshoot issues, guide customers on vulnerability management tools, and collaborate across teams to enhance product support.
Top Skills:
LinuxNessusScriptingSiemsSQLVirtualizationWindows
Security • Software
As a Technical Support Engineer, you'll troubleshoot complex technical issues for enterprise customers, ensuring successful platform adoption and acting as a valuable technical advisor, with a focus on service escalation and communication.
Top Skills:
AWSAzureAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlab CiGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
Healthtech
Provide front-line support to users for Arine's products, troubleshoot technical issues, document inquiries, and enhance customer experience.
Top Skills:
FreshdeskJIRA
Productivity • Software • Cybersecurity
Provide customer support for technical issues, diagnose problems, document solutions, and build relationships while enhancing technical skills through training.
Top Skills:
DockerGrafanaKubernetesLinuxMySQLOpensearch
Big Data • Cloud • Healthtech • Software • Big Data Analytics
The Technical Program Manager leads technical support programs to improve customer support operations, collaborating with cross-functional teams on initiatives to enhance processes and tools.
Top Skills:
Agile MethodologiesJIRAZendesk
Big Data • Cloud • Healthtech • Software • Big Data Analytics
The IT Technical Program Manager leads technical support programs to improve customer support operations, managing cross-functional teams and enhancing processes and tools.
Top Skills:
Agile MethodologiesApplication Lifecycle Management (Alm)JIRAZendesk
Big Data • Cloud • Healthtech • Software • Big Data Analytics
Lead and mentor a technical support team, managing daily operations and ensuring high-quality service delivery, while resolving customer escalations and fostering team development.
Top Skills:
ConfluenceJIRAServicenowZendesk
Cloud • Security • Software • Cybersecurity
The Senior Technical Support Engineer will provide exceptional customer support, guide integration with Veeam K10, and enhance customer experience through effective problem-solving and mentoring.
Top Skills:
Backup And RecoveryBash ScriptingCloudDockerKubernetesLinuxNetworkingVirtualization
Information Technology • Biotech
The Technical Support Engineer provides customer support, resolves technical issues, collaborates with teams, and contributes to process improvements in the APJ region.
Top Skills:
Crm SoftwareInformatics WorkflowsNgs Technologies
Database • Analytics • Consulting
The Technical Support Specialist addresses client issues by providing support, maintaining hardware, managing documentation, and ensuring customer satisfaction through effective communication and collaboration.
Top Skills:
Active DirectoryAntivirusBackupsDhcpDnsDomainFile PermissionsFirewallsOffice 365QuickbooksSharepointSwitchesTcp/IpVoiceVpnWireless
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Technical Support Specialist, you will assist customers with software issues, manage financial workflows, and provide expert guidance on accounting practices.
Top Skills:
Accounting SoftwareGoogle SheetsExcelQuickbooksSage
Information Technology • Marketing Tech • Social Media
As a Technical Support & Sales Representative, you'll provide customer support, troubleshoot products, and meet sales targets while ensuring exceptional customer experiences.
Top Skills:
CRMEthernetInternet TechnologySmartphone
Top Companies Hiring Remote Tech Support Roles
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