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Top Remote Tech Support Jobs

13 Days AgoSaved
In-Office or Remote
West Des Moines, IA, USA
Junior
Junior
Information Technology
Provide inbound telephone, email, and chat support, assist customers with hardware and software inquiries, document interactions, and ensure customer satisfaction. Engage in continuous skill improvement and project work, all while being remote.
Top Skills: HardwareInternetSoftwareWireless Communications
13 Days AgoSaved
In-Office or Remote
Cedar Rapids, IA, USA
Junior
Junior
Information Technology
Provide inbound telephone, email, and chat support to resolve customer inquiries related to hardware and software. Document interactions and advocate for customer satisfaction while improving skills through training.
Top Skills: HardwareInternetSoftware
Reposted 13 Days AgoSaved
In-Office or Remote
Atlanta, GA, USA
55K-75K Annually
Mid level
55K-75K Annually
Mid level
Information Technology
The Technical Support Analyst provides efficient technical support, communicates with fulfillment departments, troubleshoots problems, and escalates unresolved issues, ensuring timely resolution for clients.
Top Skills: APIsAWSConfluenceHTMLJIRAJSONMongoDBMs Sql ServerRestServicenowSftpSoapWeb ServicesXMLXslt
14 Days AgoSaved
Remote
United States
Senior level
Senior level
Computer Vision • Information Technology • Security • Cybersecurity
The Technical Support Engineer will provide technical assistance in a SaaS environment, focusing on data security. Responsibilities include troubleshooting, diagnosing issues, and ensuring customer satisfaction while scaling the support function.
Top Skills: AWSAzureGCPPythonSQL
Reposted 14 Days AgoSaved
In-Office or Remote
East Cost Cities, NJ, USA
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Software
As a Technical Support Engineer, you'll diagnose and resolve complex issues, enhance customer experience, collaborate with teams, and drive improvements through documentation.
Top Skills: AWSAzureBashDockerGCPKubernetesLinuxNetworkingPythonRest ApisSql Databases
Reposted 14 Days AgoSaved
In-Office or Remote
Fort Lauderdale, FL, USA
Mid level
Mid level
Information Technology
Provide technical support by troubleshooting customer issues, monitoring network environments, coordinating repairs, and documenting incidents while communicating effectively with stakeholders.
Top Skills: DhcpDnsFiber TechnologiesItilLan/WanMS OfficeMonitoring TheoryNetwork ProtocolsTcp/IpTicketing SystemsVpnWireless
Reposted 14 Days AgoSaved
Easy Apply
Remote
Texas, USA
Easy Apply
Mid level
Mid level
eCommerce • Automation
As a Technical Support Specialist, you will troubleshoot technical issues for merchants, collaborate with cross-functional teams, and improve support processes. You'll work with APIs, e-commerce platforms, and provide excellent customer service, ensuring swift problem resolution.
Top Skills: APIsCSSHTMLJavaScriptJSONPostmanShopifySQLWebhooks
Reposted 14 Days AgoSaved
Easy Apply
In-Office or Remote
Charlotte, NC, USA
Easy Apply
20-25 Hourly
Junior
20-25 Hourly
Junior
Software
As a Technical Support Specialist, you will provide problem-solving support for POS software and hardware, maintain lab environments, and troubleshoot various technical issues with excellent customer service.
Top Skills: FirewallsNetwork ProtocolsSQL ServerWindows 10 ProWindows 11 ProWindows Operating SystemsWindows Server 2016
15 Days AgoSaved
In-Office or Remote
New York, NY, USA
90K-150K Annually
Mid level
90K-150K Annually
Mid level
Artificial Intelligence • Fintech • Software • Financial Services
This role involves managing technical escalations, optimizing support processes, and collaborating with customers and cross-functional teams to enhance operational excellence.
Top Skills: CybersecurityOperationsSaaSTechnical Support
15 Days AgoSaved
In-Office or Remote
New York, NY, USA
90K-150K Annually
Mid level
90K-150K Annually
Mid level
Artificial Intelligence • Fintech • Software • Financial Services
The role focuses on resolving complex technical escalations, optimizing support workflows, tracking metrics, and collaborating with cross-functional teams to enhance customer experience.
Top Skills: Customer ExperienceSaaSTechnical Support
Reposted 15 Days AgoSaved
Remote
USA
36-41 Hourly
Mid level
36-41 Hourly
Mid level
Big Data • Analytics
Provide advanced technical support for Microsoft technologies. Troubleshoot issues, develop automation tools, analyze problems, and support community events, focusing on customer service and process improvement.
Top Skills: AzureDynamics 365EntraGitPowershellVisual Studio Code
15 Days AgoSaved
Remote
United States
Junior
Junior
Fintech • Financial Services
Provide support to customers of the MoveDocs platform by educating them on features, troubleshooting technical issues, and assisting with IT requests.
Top Skills: Microsoft TeamsZoom
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15 Days AgoSaved
In-Office or Remote
8 Locations
Mid level
Mid level
Industrial
The Regional Product Specialist drives EXCEL parts sales in Australia and SEA, collaborating with sales, providing technical support, and managing customer relationships.
Top Skills: Crusher ComponentsCustomer TrainingExcelSales ForecastingService SalesTechnical SupportWear Parts
Reposted 15 Days AgoSaved
In-Office or Remote
2 Locations
55K-72K Annually
Junior
55K-72K Annually
Junior
Information Technology • Software
The Technical Support Analyst will troubleshoot software issues, provide customer support, track escalated tickets, collaborate with teams, and contribute to process improvements.
Top Skills: Crystal ReportsGroovyHTMLJavaJavaScriptPl/SqlSQLTransact-Sql
Reposted 15 Days AgoSaved
Easy Apply
In-Office or Remote
New York, NY, USA
Easy Apply
35-35 Hourly
Mid level
35-35 Hourly
Mid level
AdTech • Mobile
Provide technical support for internal advertising application systems, respond to tickets, monitor system performance, and collaborate with teams.
Top Skills: AWSDockerGCPKubernetes
16 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Security • Software
The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.
Top Skills: AWSAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlabGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
Reposted 16 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
Mid level
Mid level
Cloud • Software • Analytics
Provide technical support to customers by diagnosing and troubleshooting issues, documenting procedures, and educating users on products and services.
Top Skills: Cloud-Based TechnologiesLinuxProgramming LanguagesWindows
16 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
40K-90K Annually
Mid level
40K-90K Annually
Mid level
Logistics
As a Technical Support Engineer, you'll manage software deployments, troubleshoot issues, optimize performance, and collaborate with teams to resolve system complexities.
Top Skills: C++LinuxPythonRos
16 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
70K-70K Annually
Mid level
70K-70K Annually
Mid level
Big Data • Fintech • Database • Analytics • Financial Services
As a Senior Client Technical Support Engineer, you will provide technical support for clients, troubleshoot issues, and collaborate with engineering teams to create solutions, with a focus on client satisfaction and product improvement.
Top Skills: JavaScriptRest ApisSQL
16 Days AgoSaved
Remote
USA
Mid level
Mid level
Software
The OpenStack Technical Support Engineer troubleshoots complex issues in large-scale cloud environments, focusing on OpenStack and Kubernetes platforms, and leads incident management and resolution efforts.
Top Skills: AnsibleCephChefCinderDockerElasticsearchGlanceGrafanaHelmInfluxdbKeystoneKubernetesLinuxMirantis Container RuntimeMySQLNeutronOpenstackPostgresPuppetRabbitMQSalt
16 Days AgoSaved
Remote
United States
73K-78K Annually
Senior level
73K-78K Annually
Senior level
Software
The Senior Technical Support Specialist assists customers with technical issues, advocates for product improvements, manages support queues, and contributes to project initiatives with a focus on enhancing customer experience.
Top Skills: Ai-Powered ToolsZendesk
Reposted 16 Days AgoSaved
In-Office or Remote
2 Locations
Senior level
Senior level
Fintech • Payments • Financial Services
The Technical Support Engineer will provide exceptional technical support, troubleshoot issues, implement fixes, and collaborate with engineering teams. They will mentor junior staff and improve processes.
Top Skills: CliDockerGitGrafanaSQLZendesk
Reposted 16 Days AgoSaved
In-Office or Remote
2 Locations
36-55 Hourly
Senior level
36-55 Hourly
Senior level
Biotech
Provide expert-level support for laboratory automation and robotic systems. Troubleshoot issues, lead investigations, and collaborate with global teams for technical resolutions.
Top Skills: Control SoftwareElectromechanical HardwareFirmwareLaboratory AutomationNetworkingRobotic Platforms
17 Days AgoSaved
Remote
US
90K-100K Annually
Junior
90K-100K Annually
Junior
Financial Services
As a Technical Support Specialist, you will address customer inquiries, resolve technical issues, and ensure a positive customer experience while collaborating with other departments.
Top Skills: Chrome Dev ToolsPostgresSQLZendesk
17 Days AgoSaved
In-Office or Remote
New Freedom, PA, USA
110K-150K Annually
Senior level
110K-150K Annually
Senior level
Other • Security
Provide technical support for serviceability, safety, quality, and reliability of chiller products, while creating technical documentation and collaborating with multiple teams.
Top Skills: Microsoft Suite ApplicationsProgrammable Logic Control (Plc)
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