Top Remote Tech Support Jobs

The Technical Support Specialist provides phone and email support, documents issues, troubleshoots, and collaborates with engineering to improve products.

Provide technical software support by troubleshooting issues, managing customer requests, collaborating with teams, and ensuring exceptional customer service.

As a Technical Support Engineer at Vercel, you will assist third-party providers in integrating with the Vercel Marketplace, troubleshoot technical issues, and create documentation for effective onboarding and support.

Provide advanced technical support for Microsoft technologies. Troubleshoot issues, develop automation tools, analyze problems, and support community events, focusing on customer service and process improvement.

As a Technical Support Engineer, you'll manage client support for key customers, resolve technical issues, create documentation, and collaborate with cross-functional teams to ensure product efficacy.

The Technical Support Specialist bridges Tier 1/2 Support teams and R&D, handling escalated issues, documenting resolutions, mentoring, and improving customer satisfaction.

The Technical Support Specialist provides omni-channel support, manages customer inquiries, and assists in troubleshooting software issues, achieving high customer satisfaction.

Provide high-tier technical support, resolve customer queries, support deployments of Pentera software, and perform cybersecurity assessments.

The Technical Support Specialist monitors applications, resolves customer issues, and supports website events, requiring independent work and critical thinking skills.

The Technical Support Specialist monitors 24/7 applications, resolves customer issues, conducts quality assurance, and reports on performance. Willingness to work non-traditional hours required.

The Technical Support Specialist monitors 24/7 applications, resolves customer issues, and supports website events, requiring high problem-solving skills and independence.

The Technical Support Engineer manages software upgrades, configures site parameters, and provides customer support for robotic systems, ensuring effective technical operations and client engagement.

The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.

The Director of Customer Support will lead the service organization, drive operational excellence, revenue growth, and establish long-term customer relationships in the aftermarket service industry.

Lead and evolve the technical support team, ensuring efficient resolution of customer issues while collaborating with Product and Engineering.

The Technical Support L1 Specialist assists customers with inquiries about crypto mining, resolves issues, and provides consultations on products using various communication methods.

The Technical Support Engineer will analyze technical issues, identify root causes, provide support to clients and developers, and document solutions to enhance product quality.

Provide expert hardware support for Onto Innovation tools, develop action plans, improve existing support structures, and train field service engineers, with 50% travel required.

Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.

The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.

The Technical Support Administrator resolves end user help requests, manages tickets, monitors site infrastructure, and provides customer support in a fast-paced environment.

The Director of Technical Support will manage the Technical Support team, ensuring customer satisfaction and seamless operations for ICyte's SaaS platform. Responsibilities include team management, product strategy, and collaboration across departments to optimize support workflows and product delivery.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

As a Merchant Onboarding Technical Support specialist, you'll troubleshoot integration issues, read code, and collaborate across teams to ensure merchant onboarding success. You'll manage technical escalations and develop solutions while supporting merchants through launch stages.

This role provides technical support, resolves client issues, manages case workflows, and ensures timely resolution of background check processes.