Top Remote Tech Support Jobs
As an Applications & Technical Support Engineer, you will provide technical support and training for complex customer issues, mentor Customer Service Specialists, and collaborate with software and applications engineers. The role requires expertise in CAD and metrology, aiming to enhance customer solutions and product improvements.
The Technical Support Specialist role focuses on improving user experiences by analyzing technical issues and supporting users of a large mobile app. Immediate impact is expected while collaborating with a talented team. Responsibilities include problem-solving and empathy-driven communication.
As a Technical Support Engineer, you will assist WalkMe's customers by providing support, troubleshooting, and understanding their needs to enhance their experience with the WalkMe product. Responsibilities include managing customer communications, retaining product knowledge, and contributing to the knowledge base while ensuring service level agreements are met.
You will support customers by troubleshooting WordPress performance and related issues, diving deep into technical queries. Responsibilities include investigating performance bottlenecks, understanding security concerns, and communicating with enterprise clients and agencies.
The Technical Support Engineer at Pressable focuses on assisting customers with WordPress performance and technical issues, employing troubleshooting skills to resolve inquiries and improve the platform experience for agencies and enterprise clients.
Delight customers with speedy responses and personalized experiences in technical support. Own the entire case lifecycle and craft new knowledge articles when needed. Successful troubleshooting and resolving of cases across all Duetto products.
The Senior Technical Support Engineer will provide exceptional technical support to US Federal and Government customers, manage support tickets, debug customer issues, and collaborate closely with development and other support teams. Responsibilities include maintaining documentation, training customers, and staying updated on product features.
As an IT Operations specialist, you will manage the technical infrastructure of Clipboard Health, focusing on application access management, technical configuration, automation of corporate activities, user support, and security improvements. You will work closely with various teams to enhance operational efficiency and ensure seamless user experiences.
As a Senior Technical Support Engineer, you will provide exceptional support for CockroachDB customers, develop technical expertise in the product, collaborate with cross-functional teams for improvements, create documentation for resolutions, and manage customer technical issues efficiently.
As a Senior Technical Support Engineer, you will provide top-tier technical support to US Federal and Government customers, manage support tickets via Zendesk, triage issues, communicate with customers, document bugs, and collaborate with teams to resolve issues while maintaining high levels of customer satisfaction.
The Senior Technical Support Engineer at Mattermost will provide exceptional support to US Federal and Government customers, managing tickets effectively, debugging issues, documenting interaction insights, and collaborating with teams to maintain high service standards. This role involves on-call support and ensuring customer satisfaction while developing a deep understanding of Mattermost products.
As a Junior Tech Support Specialist, you will provide 24/7 support for clients' mobile and online banking solutions, answering technical questions and troubleshooting issues. The role involves coordinating with a technical team and maintaining communication with end-users through live chat, ensuring a high quality of technical support.
As a Frontline Support Engineer, you will provide real-time technical support for Fireblocks' SaaS platform and troubleshoot complex issues. This role involves owning problems through resolution and collaborating with senior teams during outages, while working in a fast-paced environment with a focus on meticulous case management.
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