Top Remote Tech Support Jobs

The Technical Support Engineer will resolve complex technical support cases, collaborate with product teams, and optimize customer system performance while enhancing the support processes using AI tools.

The Solutions Architect I provides technical support and customer service, assisting clients with system implementation and enhancements. Responsibilities include managing data audits, investigating support issues, and collaborating with development teams to improve software functionality.

Support specialists will assist physicians, nurses, and administrators with application management, education, troubleshooting, and schedule management, primarily through phone and online communications.

As a Named Technical Support Engineer, you'll be the key technical contact for a single enterprise customer, ensuring optimal use of Roboflow's computer vision platform through relationship building, troubleshooting, and enabling customer workflows.

The Technical Support Specialist monitors 24/7 applications, resolves customer issues, conducts quality assurance, and reports on performance. Willingness to work non-traditional hours required.

The Technical Support Specialist monitors applications, resolves customer issues, and supports website events, requiring independent work and critical thinking skills.

The Technical Support Specialist monitors 24/7 applications, resolves customer issues, and supports website events, requiring high problem-solving skills and independence.

As a Technical Support Engineer, you'll provide first line support to users, troubleshoot issues, guide product usage, and enhance documentation.

The Senior Manager of Technical Support will lead a global support team, engaging in customer escalations, partnering with cross-functional teams, and driving operational excellence while advocating for customers.

As a Principal Technical Support Specialist, you resolve complex customer issues, act as an escalation point, mentor peers, and drive process improvements.

Provide technical support to customers, troubleshoot issues, liaise with teams for resolutions, and manage case documentation effectively in a remote setting.

The Director of Technical Support will lead the Technical Support Engineering team, defining strategies and improvements for customer experience, complex issue resolutions, and team development in a SaaS environment.

As an EAM Technical Support Intern, you will assist customers with support tickets, learn troubleshooting skills, and participate in training on cloud technologies.

Provide technical support for Clover POS systems, resolving issues for merchants via inbound calls, ensuring customer satisfaction and efficient case ownership.

As a Level 2 Technical Support Specialist, you provide advanced support and troubleshoot complex issues, mentor team members, and improve customer satisfaction processes.

The Technical Support Engineer resolves customer support tickets, diagnoses technical issues related to email delivery, onboarding, and integrations, and escalates bugs while documenting solutions.

Provide remote and onsite technical support for complex equipment issues, collaborate with engineers, develop troubleshooting tools, and coach less experienced colleagues.

The Partner Support Escalation Engineer manages technical issues between Arlo and partners, ensuring resolution and support for IoT products. Responsibilities include relationship management, troubleshooting, cross-functional collaboration, and documentation maintenance.

As a Technical Support Analyst, you'll troubleshoot issues, educate merchants, and collaborate with teams to improve customer experience and resolve technical problems.

Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.

The Program Manager role involves overseeing federal service contracts, managing a multilevel workforce, and ensuring compliance and financial tracking. Responsibilities include contract management, staff supervision, financial oversight, and quality compliance. Strong leadership and communication skills are essential.

The Technical Support Engineer II resolves customer issues related to Rocket Software products, ensuring effective communication and support in a fast-paced environment.

The Technical Support Engineer assists US customers with the DigiCert One platform, resolves certificate lifecycle issues, and collaborates with internal teams for solutions.

The Technical Support Engineer will provide first-line support, debug technical issues, create documentation, and collaborate across teams to improve processes.

Provide technical support and escalation assistance for Merge Healthcare products, ensuring customer satisfaction through effective problem resolution and communication.