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Top Remote Tech Support Jobs

Reposted 3 Days AgoSaved
Remote
USA
94K-142K Annually
Senior level
94K-142K Annually
Senior level
Artificial Intelligence • Healthtech • Analytics • Biotech
Provide technical support for Philips MR products, manage escalations, coach field engineers, and improve service processes. Requires troubleshooting and engineering knowledge.
Top Skills: DicomMicrosoft Office SuiteNetworkingPacsSiebel Crm
4 Days AgoSaved
Remote
United States
106K-125K Annually
Mid level
106K-125K Annually
Mid level
Big Data • Information Technology • Software • Database • Analytics • Infrastructure as a Service (IaaS) • Big Data Analytics
The Technical Support Engineer resolves customer issues related to Confluent deployments, improves processes, communicates with engineering teams, and enhances team knowledge of Apache Kafka and related products.
Top Skills: AnsibleApache KafkaAWSKubernetesLinux/UnixTerraform
4 Days AgoSaved
Remote
USA
Junior
Junior
Software
The Technical Support Analyst will manage software platform and infrastructure, provide technical support, and ensure system performance and availability.
Top Skills: AzureDhcpDnsLinuxScriptingSystem Monitoring And Management ToolsTcp/IpUnixWindows
4 Days AgoSaved
Remote
2 Locations
Mid level
Mid level
Blockchain • Fintech • Information Technology • Payments • Software • Financial Services • Cryptocurrency
The Technical Support Engineer L2 resolves complex technical issues, analyzes incidents, documents solutions, and serves as a communication link between clients and developers.
Top Skills: APIsJIRASQLZendesk
Reposted 4 Days AgoSaved
In-Office or Remote
Atlanta, GA, USA
55K-75K Annually
Mid level
55K-75K Annually
Mid level
Information Technology
The Technical Support Analyst provides efficient technical support, communicates with fulfillment departments, troubleshoots problems, and escalates unresolved issues, ensuring timely resolution for clients.
Top Skills: APIsAWSConfluenceHTMLJIRAJSONMongoDBMs Sql ServerRestServicenowSftpSoapWeb ServicesXMLXslt
Reposted 4 Days AgoSaved
Remote
United States
150K-170K Annually
Mid level
150K-170K Annually
Mid level
Blockchain
As a Technical Support Engineer, you'll identify and debug issues, maintain libraries, document evolving products, and enhance customer experiences with Jito Labs' MEV infrastructure.
Top Skills: ClickhouseGitJavaScriptPythonRustSQLTypescript
Reposted 6 Days AgoSaved
Remote or Hybrid
2 Locations
20-26 Hourly
Entry level
20-26 Hourly
Entry level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Assist customers with software issues via various communication methods, provide feedback, and identify bugs. Develop solutions to enhance customer experience.
Top Skills: Quickbooks
6 Days AgoSaved
In-Office or Remote
Fort Lauderdale, FL, USA
Mid level
Mid level
Information Technology
Provide technical support by troubleshooting customer issues, monitoring network environments, coordinating repairs, and documenting incidents while communicating effectively with stakeholders.
Top Skills: DhcpDnsFiber TechnologiesItilLan/WanMS OfficeMonitoring TheoryNetwork ProtocolsTcp/IpTicketing SystemsVpnWireless
Reposted 6 Days AgoSaved
Remote
United States
Junior
Junior
Edtech
Provide first-level CRM 2011 support, monitor system status, manage user roles, ensure data integrity, and participate in application customization.
Top Skills: Microsoft Crm 2011MS Office
Reposted 6 Days AgoSaved
In-Office or Remote
East Cost Cities, NJ, USA
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Software
As a Technical Support Engineer, you'll diagnose and resolve complex issues, enhance customer experience, collaborate with teams, and drive improvements through documentation.
Top Skills: AWSAzureBashDockerGCPKubernetesLinuxNetworkingPythonRest ApisSql Databases
Reposted 6 Days AgoSaved
Easy Apply
Remote
Texas, USA
Easy Apply
Mid level
Mid level
eCommerce • Automation
As a Technical Support Specialist, you will troubleshoot technical issues for merchants, collaborate with cross-functional teams, and improve support processes. You'll work with APIs, e-commerce platforms, and provide excellent customer service, ensuring swift problem resolution.
Top Skills: APIsCSSHTMLJavaScriptJSONPostmanShopifySQLWebhooks
Reposted 6 Days AgoSaved
In-Office or Remote
Melbourne, FL, USA
Junior
Junior
Artificial Intelligence • Machine Learning • Security • Software • Analytics • Big Data Analytics
Deploy systems at customer sites, provide user training, perform acceptance tests, offer technical support, and ensure project completion.
Top Skills: CSSGsmLteUmtsWindows Os
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Reposted 6 Days AgoSaved
Remote
United States
Junior
Junior
Artificial Intelligence • Healthtech
The Support Specialist will provide excellent support to clients by triaging issues, escalating complex problems, and documenting statuses, while working shifts including weekends.
Top Skills: Monday.ComSlackSQLZendesk
Reposted 6 Days AgoSaved
Easy Apply
In-Office or Remote
Charlotte, NC, USA
Easy Apply
20-25 Hourly
Junior
20-25 Hourly
Junior
Software
As a Technical Support Specialist, you will provide problem-solving support for POS software and hardware, maintain lab environments, and troubleshoot various technical issues with excellent customer service.
Top Skills: FirewallsNetwork ProtocolsSQL ServerWindows 10 ProWindows 11 ProWindows Operating SystemsWindows Server 2016
7 Days AgoSaved
Easy Apply
In-Office or Remote
New York, NY, USA
Easy Apply
35-35 Hourly
Mid level
35-35 Hourly
Mid level
AdTech • Mobile
Provide technical support for internal advertising application systems, respond to tickets, monitor system performance, and collaborate with teams.
Top Skills: AWSDockerGCPKubernetes
7 Days AgoSaved
In-Office or Remote
Cumberland, ME, USA
1-1 Annually
Junior
1-1 Annually
Junior
Food • Healthtech • Biotech
The Technical Support Informatics Software Specialist Level 1 provides customer support for software products, documents issues, collaborates with teams, and manages cases.
Top Skills: IamqcMS OfficeMsdrxSalesforce
7 Days AgoSaved
Remote
USA
94K-142K Annually
Senior level
94K-142K Annually
Senior level
Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer I provides remote technical support to customers and GE Healthcare Field Engineers, resolving complex issues and contributing to service improvements. Responsibilities include utilizing remote tools, supporting technical training, and enhancing productivity.
Top Skills: Cru ProcessGameplanRsvpSynerge
7 Days AgoSaved
Remote
United States
30K-36K Hourly
Junior
30K-36K Hourly
Junior
Cybersecurity
Responsible for installing, programming, and supporting electronic security systems while ensuring customer satisfaction and project completion on time and within budget.
Top Skills: Data ManagementElectronic Security SystemsMS OfficeNetworkingProgrammingSpreadsheets
Reposted 7 Days AgoSaved
In-Office or Remote
2 Locations
55K-72K Annually
Junior
55K-72K Annually
Junior
Information Technology • Software
The Technical Support Analyst will troubleshoot software issues, provide customer support, track escalated tickets, collaborate with teams, and contribute to process improvements.
Top Skills: Crystal ReportsGroovyHTMLJavaJavaScriptPl/SqlSQLTransact-Sql
7 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
105K-135K Annually
Senior level
105K-135K Annually
Senior level
Information Technology
The Sr Technical Support Specialist will resolve customer issues, analyze data using SQL, collaborate with engineering on bugs, and provide support to junior engineers.
Top Skills: Google AnalyticsJIRASalesforceSQLZendesk
8 Days AgoSaved
Remote
Pennsylvania, USA
Entry level
Entry level
Software
Provide help desk and software support, troubleshoot issues across applications and infrastructure, configure systems, and maintain communication with customers.
Top Skills: Crystal ReportsJSONMobile DevicesMs Azure HostingMs SqlMs Windows ServerOracle DatabasesPower BIPrintersSQLTabletsWeb ServersXML
8 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
60K-74K Annually
Junior
60K-74K Annually
Junior
eCommerce • Other • Software
As a Technical Support Engineer, you'll support customers via chat and email, troubleshoot issues, and document processes. You'll also identify trends and collaborate with teammates to improve customer experiences.
Top Skills: CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
8 Days AgoSaved
In-Office or Remote
2 Locations
36-55 Hourly
Senior level
36-55 Hourly
Senior level
Biotech
Provide expert-level support for laboratory automation and robotic systems. Troubleshoot issues, lead investigations, and collaborate with global teams for technical resolutions.
Top Skills: Control SoftwareElectromechanical HardwareFirmwareLaboratory AutomationNetworkingRobotic Platforms
Reposted 8 Days AgoSaved
In-Office or Remote
2 Locations
120K-180K Annually
Mid level
120K-180K Annually
Mid level
Artificial Intelligence • Logistics • Software
The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.
Top Skills: APIsJSONPostgresPython
Reposted 8 Days AgoSaved
In-Office or Remote
Shelton, CT, USA
82K-100K Annually
Mid level
82K-100K Annually
Mid level
Biotech
The role involves providing 3rd level technical support, problem resolution, training, and maintaining technical documentation and service data for service engineers and customers.
Top Skills: Analytical InstrumentsAnalytical SolutionsLaboratory OperationsSix SigmaTechnical DocumentationUser Information Services
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