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Top Remote Tech Support Jobs
Big Data • Cloud • Healthtech • Software • Big Data Analytics
The IT Technical Program Manager leads technical support programs to improve customer support operations, managing cross-functional teams and enhancing processes and tools.
Top Skills:
Agile MethodologiesApplication Lifecycle Management (Alm)JIRAZendesk
Big Data • Cloud • Healthtech • Software • Big Data Analytics
Lead and mentor a technical support team, managing daily operations and ensuring high-quality service delivery, while resolving customer escalations and fostering team development.
Top Skills:
ConfluenceJIRAServicenowZendesk
Cloud • Security • Software • Cybersecurity
The Senior Technical Support Engineer will provide exceptional customer support, guide integration with Veeam K10, and enhance customer experience through effective problem-solving and mentoring.
Top Skills:
Backup And RecoveryBash ScriptingCloudDockerKubernetesLinuxNetworkingVirtualization
Information Technology • Security • Cybersecurity
As a Senior Technical Support Engineer, you'll provide end-to-end technical support, manage escalations, advocate for customers, and collaborate with cross-functional teams to enhance customer satisfaction while functioning as a subject matter expert on Veza products.
Top Skills:
AWSAzureGCPIdentity Providers Such As OktaOracle CloudPythonRestful Apis
Artificial Intelligence • Big Data • Cloud • Software • Cybersecurity
The Technical Team Lead will manage customer support issues, mentor the support team, and improve customer satisfaction through communication and project development.
Top Skills:
Api ScriptingConfluenceCrowdstrikeCyber Threat IntelligenceDevoElasticExabeamFipsGoogle ChronicleIbm QradarJIRALinuxMicrosoft SentinelMs DefenderPalo AltoPythonServicenowSFDCSIEMSoarSplunkSslSsoStixSumologicTaxiiVMwareWindows
Artificial Intelligence • Information Technology
Join Synthflow as a Technical Customer Support representative, managing Zendesk tickets, assisting with customer inquiries, and advocating for product improvements while learning and growing within the company.
Top Skills:
APIsZendesk
Cloud • Information Technology • Consulting
The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.
Top Skills:
CurlLinuxNetworkingNsx-TPostmanRest ApiUnixVMwareVsphereWireshark
Software • Analytics
The Senior Technical Support Engineer will troubleshoot customer issues on the Imply Druid platform, manage operational issues, and collaborate cross-functionally to resolve technical challenges, ensuring customer satisfaction.
Top Skills:
AWSAzureGCPHdfsImply DruidKafkaKinesisMySQLPostgresS3SQLZookeeper
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Computer Vision • Information Technology • Security • Cybersecurity
The Technical Support Engineer assists Enterprise customers by diagnosing issues, mentoring support engineers, managing communications, and contributing to the knowledge base.
Top Skills:
BashLinuxmacOSPowershellSIEMSQLTcp/IpWindows
Cybersecurity
As a Senior Technical Support Engineer, you'll troubleshoot complex technical issues, manage support tickets, enhance user experience, and collaborate with teams for product improvements.
Top Skills:
APIsBuildkiteCi/Cd EnvironmentsCircle CiGitGithub ActionsGitlabJenkinsPerforceSemgrepSvnWebhooks
19 Days AgoSaved
Insurance
The Director of Technical Sales Support and Implementations leads technical teams to drive client implementations, sales support, and align IT strategy to business goals, ensuring successful project delivery.
Top Skills:
Information Technology
Artificial Intelligence • Information Technology
As a Technical Customer Support Specialist, you will ensure exceptional support for B2B clients by resolving technical issues, managing documentation, and collaborating with engineering teams to enhance products.
Top Skills:
BigQueryFirebaseFirestoreGCPGooglesqlJavaScriptNode.jsPythonReactSQL
Software
Provide technical support and consultation to enterprise customers, troubleshoot complex issues, mentor colleagues, and create documentation for Tines' workflows and APIs.
Top Skills:
APIsDockerFargateKubernetesPostman
Software
As a Senior Technical Support Engineer, you will provide enterprise-level support, troubleshoot complex technical issues, and ensure customer satisfaction while collaborating with internal teams.
Top Skills:
AWSAzureElasticsearchJavaScriptLinuxLogstashNetworkingRegexSplunk
Database
Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.
Top Skills:
GitJavaScriptLinuxNode.jsPostgresReactSQLSvelteVue
Database
Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.
Top Skills:
GitJavaScriptLinuxNode.jsPostgresSQL
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