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Top Remote Tech Support Jobs
The Technical Support Engineer at Pressable focuses on assisting customers with WordPress performance and technical issues, employing troubleshooting skills to resolve inquiries and improve the platform experience for agencies and enterprise clients.
As a Support Engineer - Tier 1, you will diagnose and resolve customer issues, enhance support processes, and collaborate with other teams to improve the customer experience. You should be customer-centric with strong communication skills and have a background in QA/Automation testing as well as proficiency in web technologies.
As a Support Engineer at GitLab, you will provide technical support to customers, collaborate with various teams to resolve issues, and contribute to the development of product features and documentation, ensuring a seamless customer experience.
The Senior Technical Support Engineer will provide exceptional technical support to US Federal and Government customers, manage support tickets, debug customer issues, and collaborate closely with development and other support teams. Responsibilities include maintaining documentation, training customers, and staying updated on product features.
The L2 Support Engineer will assist Level 1 technicians with troubleshooting and resolving complex tech issues, prioritize support ticket management, collaborate with various departments, and provide training to internal and external teams. Fluency in Japanese and English is required, along with experience in customer support and technical troubleshooting.
The Support Engineer will provide advanced technical support for the DexCare platform, troubleshoot system issues, manage customer tickets, collaborate with internal teams, and update documentation. Must have strong experience in Healthcare IT and code troubleshooting.
The Application Support Engineer provides technical support, resolves software incidents, and maintains enterprise applications. Responsibilities include system integration, data validation, troubleshooting, documentation, and project management, all while collaborating with cross-functional teams.
The Technical Ops Support role involves providing hands-on technical support in a customer support team, analyzing issues, and suggesting solutions. The candidate will manage bot setups on various platforms and research technologies to optimize processes while ensuring excellent customer experiences and collaborating with internal teams.
The Leadership Development Program at Rockwell Automation offers associates training in technical and leadership competencies through rotations in various roles, with a focus on industrial automation technology and customer support. The Remote Support Engineer will troubleshoot issues, provide customer training, and implement maintenance programs, while gaining experience in a global technology leader.
The Dedicated Support Engineer will deliver seamless technical support and troubleshooting for LiveRamp customers, manage a ticket queue, collaborate with Technical Services, and continuously improve customer outcomes using KPIs and feedback.
As an IT Helpdesk Engineer, you will provide technical support to internal users by resolving IT-related issues efficiently. Responsibilities include responding to support requests, troubleshooting hardware and software problems, maintaining IT equipment, and training users on systems and applications.
The Junior Support Engineer provides technical support, monitors systems, troubleshoots issues, documents processes, and collaborates with teams to ensure operational efficiency. The role focuses on maintaining system performance and delivering excellent customer service to both internal users and clients.
The Support Engineer will resolve technical issues for customers, help integrate products into their e-commerce systems, troubleshoot challenges, analyze implementation scripts, and improve customer documentation to enhance self-service support.
As a Support Engineer at Mixpanel, you will assist users in overcoming technical challenges, utilizing our analytics platform, and enhancing their understanding of product features. Responsibilities include responding to customer inquiries, investigating bugs, documenting feature requests, and collaborating with the product and engineering teams to improve user experience.
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