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Top Remote Tech Support Jobs

3 Days AgoSaved
In-Office or Remote
Columbus, OH, USA
100K-145K Annually
Senior level
100K-145K Annually
Senior level
Big Data • Cloud • Healthtech • Software • Big Data Analytics
The IT Technical Program Manager leads technical support programs to improve customer support operations, managing cross-functional teams and enhancing processes and tools.
Top Skills: Agile MethodologiesApplication Lifecycle Management (Alm)JIRAZendesk
3 Days AgoSaved
In-Office or Remote
Columbus, OH, USA
45K-80K Annually
Mid level
45K-80K Annually
Mid level
Big Data • Cloud • Healthtech • Software • Big Data Analytics
Lead and mentor a technical support team, managing daily operations and ensuring high-quality service delivery, while resolving customer escalations and fostering team development.
Top Skills: ConfluenceJIRAServicenowZendesk
Reposted 3 Days AgoSaved
Remote
United States
117K-167K Annually
Senior level
117K-167K Annually
Senior level
Cloud • Security • Software • Cybersecurity
The Senior Technical Support Engineer will provide exceptional customer support, guide integration with Veeam K10, and enhance customer experience through effective problem-solving and mentoring.
Top Skills: Backup And RecoveryBash ScriptingCloudDockerKubernetesLinuxNetworkingVirtualization
6 Days AgoSaved
Remote
USA
Senior level
Senior level
Information Technology • Security • Cybersecurity
As a Senior Technical Support Engineer, you'll provide end-to-end technical support, manage escalations, advocate for customers, and collaborate with cross-functional teams to enhance customer satisfaction while functioning as a subject matter expert on Veza products.
Top Skills: AWSAzureGCPIdentity Providers Such As OktaOracle CloudPythonRestful Apis
7 Days AgoSaved
In-Office or Remote
Washington, DC, USA
110K-125K Annually
Mid level
110K-125K Annually
Mid level
Artificial Intelligence • Big Data • Cloud • Software • Cybersecurity
The Technical Team Lead will manage customer support issues, mentor the support team, and improve customer satisfaction through communication and project development.
Top Skills: Api ScriptingConfluenceCrowdstrikeCyber Threat IntelligenceDevoElasticExabeamFipsGoogle ChronicleIbm QradarJIRALinuxMicrosoft SentinelMs DefenderPalo AltoPythonServicenowSFDCSIEMSoarSplunkSslSsoStixSumologicTaxiiVMwareWindows
Reposted 7 Days AgoSaved
Remote
USA
Entry level
Entry level
Artificial Intelligence • Information Technology
Join Synthflow as a Technical Customer Support representative, managing Zendesk tickets, assisting with customer inquiries, and advocating for product improvements while learning and growing within the company.
Top Skills: APIsZendesk
10 Days AgoSaved
Remote
United States
105K-115K Annually
Senior level
105K-115K Annually
Senior level
Cloud • Information Technology • Consulting
The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.
Top Skills: CurlLinuxNetworkingNsx-TPostmanRest ApiUnixVMwareVsphereWireshark
Reposted 12 Days AgoSaved
In-Office or Remote
Burlingame, CA, USA
115K-155K Annually
Senior level
115K-155K Annually
Senior level
Software • Analytics
The Senior Technical Support Engineer will troubleshoot customer issues on the Imply Druid platform, manage operational issues, and collaborate cross-functionally to resolve technical challenges, ensuring customer satisfaction.
Top Skills: AWSAzureGCPHdfsImply DruidKafkaKinesisMySQLPostgresS3SQLZookeeper
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13 Days AgoSaved
Remote
U.S.
Junior
Junior
Computer Vision • Information Technology • Security • Cybersecurity
The Technical Support Engineer assists Enterprise customers by diagnosing issues, mentoring support engineers, managing communications, and contributing to the knowledge base.
Top Skills: BashLinuxmacOSPowershellSIEMSQLTcp/IpWindows
17 Days AgoSaved
Remote or Hybrid
USA
101K-119K Annually
Junior
101K-119K Annually
Junior
Cybersecurity
As a Senior Technical Support Engineer, you'll troubleshoot complex technical issues, manage support tickets, enhance user experience, and collaborate with teams for product improvements.
Top Skills: APIsBuildkiteCi/Cd EnvironmentsCircle CiGitGithub ActionsGitlabJenkinsPerforceSemgrepSvnWebhooks
19 Days AgoSaved
In-Office or Remote
Home, PA, USA
143K-243K Annually
Senior level
143K-243K Annually
Senior level
Insurance
The Director of Technical Sales Support and Implementations leads technical teams to drive client implementations, sales support, and align IT strategy to business goals, ensuring successful project delivery.
Top Skills: Information Technology
20 Days AgoSaved
Remote
United States
Mid level
Mid level
Artificial Intelligence • Information Technology
As a Technical Customer Support Specialist, you will ensure exceptional support for B2B clients by resolving technical issues, managing documentation, and collaborating with engineering teams to enhance products.
Top Skills: BigQueryFirebaseFirestoreGCPGooglesqlJavaScriptNode.jsPythonReactSQL
Reposted 23 Days AgoSaved
Remote
3 Locations
Senior level
Senior level
Software
Provide technical support and consultation to enterprise customers, troubleshoot complex issues, mentor colleagues, and create documentation for Tines' workflows and APIs.
Top Skills: APIsDockerFargateKubernetesPostman
24 Days AgoSaved
Remote
United States
104K-163K Annually
Senior level
104K-163K Annually
Senior level
Software
As a Senior Technical Support Engineer, you will provide enterprise-level support, troubleshoot complex technical issues, and ensure customer satisfaction while collaborating with internal teams.
Top Skills: AWSAzureElasticsearchJavaScriptLinuxLogstashNetworkingRegexSplunk
Reposted 10 Days AgoSaved
Remote
USA
Mid level
Mid level
Database
Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.
Top Skills: GitJavaScriptLinuxNode.jsPostgresReactSQLSvelteVue
Reposted 10 Days AgoSaved
Remote
USA
Mid level
Mid level
Database
Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.
Top Skills: GitJavaScriptLinuxNode.jsPostgresSQL
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