Top Account Manager (AM) Jobs in Rochester, NY

Build and maintain enterprise client relationships, develop digital marketing strategies across SEO, paid advertising, social media, chat, and content, monitor campaign performance, manage budgets, recommend improvements, and identify upselling opportunities. The role coordinates with internal marketing specialists to execute client strategies, deliver measurable outcomes, and support account growth.

Sell Azenta’s sample repository, biorepository, laboratory processing, storage, cryo-storage, transportation, and sample management services to government, academic, healthcare, and research customers. Responsibilities include developing accounts, generating leads, responding to public-sector opportunities, preparing proposals and quotations, delivering capability presentations, maintaining Salesforce records, coordinating internal stakeholders, and reporting pipeline and forecasts. The role requires approximately 50%–60% overnight travel within the United States.

Own enterprise client relationships and complex gifting campaigns from concept through delivery. Provide consultative guidance, creative direction, and strategic gifting solutions while identifying upsell opportunities, protecting margins, forecasting revenue, and managing pipeline health. Lead escalations, pitch and implement technology offerings, and collaborate cross-functionally to ensure successful execution. Guide clients toward innovative promotional products and strengthen long-term partnerships.

Own commercial strategy and sales for a portfolio of existing B2B customers. Develop account plans, expand solution adoption, build senior stakeholder relationships, lead commercial negotiations, identify whitespace opportunities, and drive revenue growth, retention, and account expansion in collaboration with Customer Success, Product, and Marketing.

Manage and grow relationships with North American SMB customers by driving renewals, identifying upsell opportunities, maintaining account health, and achieving revenue targets. Serve as the primary customer contact, conduct proactive check-ins, resolve issues with internal teams, maintain Salesforce records, manage forecasts and pipelines, and communicate customer feedback to Product Management. The role requires consultative selling, strong relationship management, and experience with B2B SaaS accounts.

Manages strategic OEM customer relationships, sales and growth strategies, account forecasts, business reviews, promotional activity, and executive stakeholder engagement. Identifies opportunities, expands market share, analyzes business and industry data, and coordinates product customization programs with internal and external teams. Requires substantial HVAC and sales/account management experience, strong financial analysis and influencing skills, and domestic travel up to 50%.

Manages relationships with assigned public-sector software clients, driving renewals, cross-sell and add-on sales, customer satisfaction, references, and quota attainment. Maintains Salesforce pipeline and account documentation, conducts demos and presentations, negotiates contracts, coordinates proposals and internal teams, and serves as a trusted advisor on CentralSquare products. Requires up to 25% travel and a professional home office.

Manage and grow international B2B distribution partnerships across Asia, India, South America, and other regions. Responsibilities include onboarding partners, negotiating commercial terms, executing contracts, handling invoicing and accounts receivable, monitoring margins and unit economics, coordinating with legal, and reporting on markets, competitors, sales pipelines, and financial performance.

Own and grow relationships with federal System Integrators and Civilian agencies. Win net-new logos, expand account presence, coordinate with marketing, pre-sales, channel partners and Customer Success to identify upsell opportunities, and represent Immersive at industry events.

Enterprise outside sales role responsible for new account acquisition, territory growth, meeting revenue and margin targets, pipeline and forecasting, proposal writing, and maintaining customer relationships. Collaborates with inside sales, engineering, vendors, and accounting to scope projects, resolve billing, and execute account plans. Provides quarterly business reviews, develops marketing/business plans, and mentors team members.

Own retention, renewals, churn mitigation, and expansion for a portfolio of complex enterprise SaaS customers. Lead commercial negotiations, account planning, forecasting, risk mitigation, and growth initiatives involving payments and new messaging use cases. Partner with Customer Success, Sales, Payments, Product, Marketing, Finance, and leadership to drive adoption, revenue retention, expansion ARR, and customer outcomes while maintaining accurate Salesforce data and forecasts.

Manage and grow client accounts in the equipment rental space through inside and outside sales. Prospect, cold call, and close deals across an assigned territory (DMV), provide consultative rental solutions, collaborate with internal teams, and maintain accurate sales records and pipeline.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Manage and grow distributor and end-user accounts across Latin America through solution selling. Prepare proposals, deliver sales presentations, attend trade shows, prospect and negotiate deals, manage pipeline and forecasting, and meet monthly and annual sales and margin targets while coordinating with Sales Director on pricing and product launches.

Manage and grow partner relationships (tech, HCM, brokers, CPAs, financial advisors) to drive referral leads and revenue. Build strategic networks, execute co-marketing and go-to-market initiatives, set performance metrics, resolve partnership issues cross-functionally, and meet quota in a territory-based, field-focused role.

Manages client relationships to achieve retention, renewals, and business objectives. The role monitors KPIs, addresses client concerns, coordinates product and project deliveries, and communicates with internal and external stakeholders. It also partners with business development to identify expansion opportunities and renew assigned services. The position requires experience in construction or facilities management, account management skills, strong communication, proficiency with Microsoft Office and Project, and willingness to travel using a valid driver’s license and personal transportation.

Customer-facing enterprise sales role focused on selling Flexible Automation solutions (AMRs, AGVs, robotics, software) across the Eastern US. Build pipeline, lead complex sales cycles, develop ROI-driven proposals, partner with solution design and delivery teams, and expand accounts into broader Dematic offerings. Engage cross-functional stakeholders and promote recurring revenue/commercial models.

Lead commercial growth for 3-5 Tier 1 retail accounts post-sale: own expansion, renewals, and ARR through account planning, upsell, negotiation, executive engagement, and cross-functional collaboration. Use data-driven strategies, Salesforce and Trumpet for pipeline and forecasting, and partner with Customer Success, Product, and Marketing to realize customer value and scale long-term enterprise relationships.

Manage a portfolio of advertiser accounts on Xsolla Offerwall, optimize UA campaigns using KPIs (CPI, CTR, ROAS, ARPDAU, LTV), drive revenue growth and upsells, present data-driven reviews, advise partners on strategy, and collaborate cross-functionally to resolve blockers and influence product improvements.

Manage and grow customer accounts in Greater Chicago as primary contact; provide technical on-site testing and support, prepare proposals and service reports using company analytics, collaborate with internal teams, complete field training, identify continuous-improvement and cross-sell opportunities, and travel up to 50% for customer visits and business reviews.

Manage enterprise customer accounts and drive revenue growth through renewals, upsells, and retention. Own the sales cycle from lead generation through contract execution, develop territory business plans, maintain Salesforce pipeline forecasts, present business value to HR and C-suite stakeholders, and collaborate with SDRs and internal partners to exceed sales quotas and customer satisfaction goals.

Own and grow enterprise cybersecurity accounts across North America by retaining customers, identifying expansion opportunities, generating pipeline, and closing new business. The role manages the complete sales cycle, builds relationships with technical and executive stakeholders, works with channel partners and internal teams, maintains accurate forecasts, and achieves revenue targets.

The Key Account Manager oversees strategic accounts, manages project lifecycles, maintains relationships, and aids business development initiatives in the gaming industry.

Manage strategic customer relationships and achieve sales targets across assigned accounts; grow Core/Key/Growth accounts; coordinate with Customer Service, Product Management, Engineering, and Manufacturing; support product development, marketing, and trade shows; provide monthly reporting and resolve field performance issues.

Lead enterprise account strategies for AEC customers, grow adoption of Esri technology, build executive relationships, manage complex sales cycles, present at events, mentor teammates, and meet revenue goals while collaborating across internal teams and partners.