Top Operations Jobs in Rochester, NY

The Tech Ops Generalist will own the technical delivery of AI-powered operational tooling and the Zendesk ecosystem, helping to build a scalable operational tech platform for the organization.

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

Lead RevOps initiatives: own pipeline and funnel analysis, forecasting, territory and coverage management, and build scalable reporting and systems. Partner across GTM (marketing, finance, pre-/post-sales) to surface insights, drive operational changes, and iterate quickly on processes to improve sales performance.

Manage and optimize revenue operations by owning Salesforce and CPQ processes, building dashboards and deal desk, analyzing revenue data, supporting quota and compensation administration, and maintaining sales playbooks and contract processing to drive revenue growth.

Manage compliance activities for NERC registered projects, regulatory filings, project registration, and workflow for Compliance Analyst while leading stakeholder meetings.

Manage a mortgage/consumer lending operations department of 15+ employees, oversee supervisors and operations managers, drive process improvements, ensure regulatory compliance, lead projects, support budgeting and financial accountability, handle staffing/performance decisions, and contribute to strategic planning.

Lead AI-enabled revenue forecasting, maintain executive dashboards, ensure CRM data governance (Salesforce), and integrate revenue, compliance, and learner data. Partner cross-functionally to translate analysis into actionable insights, optimize renewals and pricing, and reduce operational toil for Development and Partnerships.

The Mission Success Operations Manager will build and optimize processes for the Mission Success team, focusing on post-sales efficiency and customer success through automation and effective resource utilization.

As VP of Operations, you'll oversee service delivery, enforce SOPs, facilitate project execution, maintain analytics, and promote a culture of accountability and performance improvement.

The Director of Operations leads strategy and performance for operations, driving growth and implementing Lean methodologies within the North Carolina entity. Responsibilities include P&L ownership, financial accountability, team development, and operational excellence.

Assist with operations and administrative processes, support invoicing and collections, keep internal tools updated, and prepare reports. Collaborate with teams to improve efficiency using digital tools.

Lead global education operations with P&L ownership, ensuring scalable delivery of in-person, virtual, and self-directed training. Drive operational strategy, process governance, vendor/stakeholder collaboration, KPI-driven performance reporting, budget oversight, and team leadership to improve learner experience and financial performance.

The Associate Operations Pastor coordinates campus operations, supports staff and attendees, leads volunteer teams, and manages events and resources.

Support day-to-day revenue operations across Salesforce, Campaign Monitor, partner operations, and renewals. Maintain CRM data quality, build reports and dashboards, collaborate cross-functionally to troubleshoot issues, document processes, and support projects that improve workflows and scale Revenue Operations.

Oversees proposal operations and development, leading teams in creating timely and compliant proposals for business development efforts while supporting multiple service lines.