Top Senior Data & Analytics Jobs in Rochester, NY

Leads the full digital experience research lifecycle, including user interviews, testing, surveys, behavioral analysis, experimentation, and conversion optimization. Defines research and web measurement strategies, analyzes qualitative and quantitative data, builds dashboards and executive presentations, and translates findings into compelling data stories. Partners with marketing, technology, design, product, and development teams to improve global web experiences, while maintaining scalable research documentation and insight repositories.

Leads business and systems analysis for complex mortgage lifecycle initiatives, translating stakeholder needs into business, functional, data, API, integration, and nonfunctional requirements. Develops process and system models, user stories, acceptance criteria, and testing strategies; supports Agile delivery, releases, defect resolution, and post-production validation. Partners with Product, Engineering, QA, and business teams to manage dependencies, risks, and impacts across web, mobile, legacy, and integrated systems. Mentors Business Analysts and improves analysis standards and practices.

Build and lead Surescripts’ commercial analytics function, including governed Salesforce and CRM data models, KPI definitions, dashboards, forecasting, pipeline analytics, customer journey insights, automated reporting, quota modeling, and territory planning. Manage an analyst and partner with Sales, Marketing, Finance, Data, and Business Applications. Present actionable recommendations to senior leaders while improving data quality and enabling self-service analytics.

Lead consumer insights projects from brief development through research design, quantitative and qualitative analysis, storytelling, reporting, and client presentation. Manage client relationships, develop actionable recommendations, create surveys, oversee project plans, and coach junior team members. Serve as a strategic advisor by translating consumer and market data into business decisions.

Develop and support a scalable business intelligence and reporting platform using ClickHouse, Python ETL/ELT pipelines, advanced SQL, dimensional models, and reporting marts. Integrate data from Elasticsearch, SQL Server, APIs, and files; optimize analytical queries; build dashboards and reporting experiences; collaborate with business stakeholders; and develop AI-enabled features for natural-language querying, insights, anomaly investigation, and automated reporting intelligence.

Leads enterprise Workforce Intelligence across Customer Excellence, integrating workforce, operational, quality, customer, and service data into actionable insights. Establishes performance frameworks, executive reporting, governance, root-cause analysis, and reporting automation. Partners with Operations, Workforce Management, Finance, HR, Training, and Technology while leading a global team and driving performance improvements.

Build trusted GTM business intelligence by defining commercial metrics, analyzing performance across Sales, Marketing, Customer Success, Product, and Finance, diagnosing root causes, and delivering executive recommendations. Partner with data engineering and operations teams to integrate Salesforce, product, support, marketing, billing, and financial data. Evaluate AI-powered analytics capabilities and improve self-service decision-making.

Design, build, optimize, and operate enterprise cloud data platforms and Databricks ETL/ELT pipelines. Develop batch and streaming pipelines, data models, infrastructure-as-code solutions, BI dashboards, monitoring, and scalable ML models. Ensure platform reliability, governance, security, and compliance while collaborating with software, systems, product, and business teams.

Own end-to-end production data platforms, writing Python and SQL, designing AWS pipelines, modeling analytics data, and implementing quality and reconciliation controls. Make architecture decisions independently, ensure correctness and auditability, and use AI coding tools effectively. The role also supports applied AI initiatives including entity resolution, LLM-assisted analytics, embeddings, and anomaly scoring.

Staff Data Analyst leading complex, cross-functional analytics initiatives and executive-level decision support. Responsibilities include defining metrics, building scalable data models and infrastructure with dbt, ensuring data quality and governance, developing analytical roadmaps, mentoring analysts, improving data literacy, and advising Sales, Marketing, Finance, and Operations stakeholders.