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Top Customer Success Jobs in Rochester, NY

920+ Job Results
2 Days Ago
Rochester, NY
Remote
75 Employees
130K-150K Annually
5-7 Years of Experience
75 Employees
130K-150K Annually
5-7 Years of Experience
Artificial Intelligence • Enterprise Web • Insurance • Machine Learning
The Customer Success Manager will maintain and grow business within Indico's customer portfolio by managing relationships, supporting product adoption, and ensuring customer satisfaction. Responsibilities include strategic account management, providing product expertise, and managing customer engagement initiatives.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+33 More
2 Days Ago
Rochester, NY
Remote
30 Employees
1-3 Years of Experience
30 Employees
1-3 Years of Experience
Other
The Coordinator, Client Services leads and supports nonprofits in achieving fundraising goals, including client support, project planning, and business development. Responsibilities involve client interaction, project management, data interpretation, report creation, and coaching. A significant part of the role is fostering relationships within the nonprofit community.
2 Days Ago
Rochester, NY
Remote
196 Employees
7+ Years of Experience
196 Employees
7+ Years of Experience
Cloud • Software • Database
The Customer Success Manager will enhance customer relationships and ensure satisfaction, focusing on retention, expansion, and customer success metrics. Responsibilities include managing onboarding, conducting quarterly business reviews, and ensuring continuous customer engagement to align with their scientific objectives.
2 Days Ago
Rochester, NY
Remote
139 Employees
5-7 Years of Experience
139 Employees
5-7 Years of Experience
Artificial Intelligence • Consumer Web • HR Tech • Other
As a Customer Success Manager at Netomi AI, you'll drive product adoption and customer satisfaction for strategic clients, serve as a trusted advisor, collaborate with teams across the organization, and engage with product teams to provide feedback and enhance customer experience.
2 Days Ago
Rochester, NY
254 Employees
5-7 Years of Experience
254 Employees
5-7 Years of Experience
Marketing Tech • Analytics
As a Senior Customer Success Manager, you will establish and nurture relationships with key clients, drive account growth, provide insights on customer usage, and collaborate with internal teams to ensure client satisfaction and success. This role is critical for maximizing the value delivered to Appinio's clients while supporting the company's growth.
2 Days Ago
Rochester, NY
Remote
3,494 Employees
5-7 Years of Experience
3,494 Employees
5-7 Years of Experience
Artificial Intelligence • Big Data • Machine Learning
The Senior Client Solutions Partner at Quantiphi will create and implement go-to-market strategies, build and lead a sales team, develop key relationships with clients and partnerships especially with Google, and own the sales process from discovery to deal closure while enhancing operational efficiencies.
2 Days Ago
Rochester, NY
Remote
437 Employees
1-3 Years of Experience
437 Employees
1-3 Years of Experience
Healthtech
The Utilization Review Specialist ensures a streamlined utilization process for patients in the virtual IOP program, including peer reviews, managing authorizations, collaborating to improve patient experience, and delivering training for documentation standards.
2 Days Ago
Rochester, NY
Remote
213 Employees
95K-110K Annually
5-7 Years of Experience
213 Employees
95K-110K Annually
5-7 Years of Experience
Software
The Senior Customer Success Manager at Cyara will be responsible for building and maintaining relationships with enterprise customers, ensuring they receive ongoing value from Cyara’s solutions. This role includes negotiating renewals, facilitating customer journeys, and communicating ROI to stakeholders.
Top Benefits:
401-K
Company Outings
Dental Insurance
+13 More
2 Days Ago
Rochester, NY
Remote
1,514 Employees
1-3 Years of Experience
1,514 Employees
1-3 Years of Experience
Insurance
As a Car Specialist, you'll provide advice and expertise to clients on buying and selling collector cars, develop relationships with car collectors, and generate new clients through cold calling and attending events. You'll inspect cars, assist with consignment processes, and travel regularly to meet clients.
2 Days Ago
Rochester, NY
Remote
5,001 Employees
61K-77K Annually
3-5 Years of Experience
5,001 Employees
61K-77K Annually
3-5 Years of Experience
Digital Media • News + Entertainment
The Content Engagement & Strategy Specialist at Fox Nation is responsible for managing digital content inventory, ensuring quality standards for CMS, designing relevant content layouts, and collaborating with production and marketing teams. This role requires strong editorial judgment, problem-solving skills, and experience with data analytics.
Top Benefits:
Health Insurance
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