Top Remote Jobs in Madrid

Lead the design and development of secure, resilient integrations for billing, accounting, ERP, commerce, and HRIS platforms. Build scalable bidirectional APIs, data ingestion and normalization systems, and low-code/no-code integration tools. Establish architecture and technical standards for data-heavy systems, manage authentication and identity flows, and collaborate with product, design, finance experts, and customers to solve complex workflows.

Design and maintain ETL/ELT pipelines and data warehouse architecture, analyze and visualize data with SQL/Python/R and BI tools, build machine learning models and A/B tests, and partner with engineering and business teams to deliver data-driven insights for fintech use cases (fraud detection, segmentation, forecasting).

Lead workshops, define use cases, functional and technical requirements, and document future-state processes for eCommerce programs. Provide Shopify (Plus/B2B) and optional BigCommerce functional expertise, guide integrations (ERP/PIM/OMS), leverage analytics (Shopify Analytics, GA4) to identify growth opportunities, and align stakeholders to deliver projects successfully.

Provide multilingual technical support through phone, email, and chat; troubleshoot issues and guide customers step by step. Collaborate across departments, escalate complex cases, document interactions in D365, improve support processes, and maintain current product knowledge. The role requires fluent C1 English and French, at least one year of customer support experience, CRM familiarity, basic technical understanding, strong troubleshooting skills, multitasking, and effective communication with nontechnical customers.

Research and prospect enterprise and C-level contacts through inbound and outbound channels, qualify leads, conduct discovery calls, and generate qualified sales meetings. The role owns pipeline and demo-booked targets, maintains accurate CRM records, collaborates with Sales on outreach strategy, and contributes to messaging and best practices. Successful performers may progress to Account Executive.

Own third-party vendor partnerships across commercial negotiations, contract lifecycle management, pricing, invoicing, reconciliation, and margin protection. Evaluate and onboard software and service providers, monitor partner performance, resolve financial discrepancies, and improve controls. Collaborate with Legal, Product, Finance, Account Management, and technical teams to support integrations and client pricing. Lead, coach, and develop a team while building scalable partner-management workflows.

Owns end-to-end financial reporting, including monthly P&L and cash flow packages, variance analysis, budgeting, forecasting, financial modeling, and dashboard automation. The analyst tracks Delivery and Sales KPIs, supports month-end close and invoice deadlines, identifies business risks, and provides actionable insights directly to C-level leadership. The role partners closely with Finance, Delivery, Sales, and Accounting in a fully remote environment.

Own and grow a portfolio of agency and Shopify system-integrator partners across Southern Europe. Generate partner-sourced pipeline and influenced revenue, support joint sales cycles, develop business and enablement plans, create partner marketing initiatives, recruit and onboard new partners, and coordinate with Sales, Marketing, Customer Success, Account Management, and Delivery. The role is quota-carrying and requires strong agency relationships, digital marketing technology expertise, presentation skills, and fluent Italian and Spanish.

Provides L2 production support and troubleshooting for Genesys Cloud CX, administering users, permissions, queues, skills, routing, IVR, and inbound/outbound contact center configurations. Investigates incidents using logs, traces, and platform data; troubleshoots networking and telephony technologies; manages resolution and documentation; and collaborates with international stakeholders. The role also contributes to integrations, APIs, automation, customer solutions, platform improvements, and emerging AI-enabled contact center capabilities.

Manage direct-material supplier orders and delivery schedules to support on-time production while maintaining appropriate inventory and working-capital targets. The role also supports supply-chain projects, process improvement, problem-solving analysis, best-practice research, metric reporting, presentations, and stakeholder communication. This permanent hybrid position is based in Craigavon and requires a relevant HND, associate degree, or bachelor’s degree.