Top Customer Success Jobs in Raleigh, NC

The Customer Success Manager at Cyara is responsible for ensuring customers derive maximum value from the company's CX solutions, managing relationships, negotiating renewals, and providing strategic insights. This role involves program management throughout the customer lifecycle and may require travel.

The Customer Success Manager will oversee customer engagement to ensure value from Cyara’s solutions, manage client relationships, and negotiate contracts. Responsibilities include setting long-term success plans, hosting client meetings, identifying upsell opportunities, and acting as a program manager during customer interactions.

The Customer Success Manager at Cordance will onboard customers, drive engagement through check-ins, manage renewals and mitigate churn risks, and identify growth opportunities. They will also educate clients on product features and collaborate with various teams to enhance the overall customer experience, while tracking critical customer metrics.

As an Associate Customer Success Manager, you will lead customer-facing projects, ensure stakeholder coordination, maintain documentation, manage risks, assure quality, handle support requests, conduct user training, and track customer software usage to drive improvement.

The Customer Success Manager at Verusen will lead post-implementation support for customers, drive retention through renewals, and execute upsell opportunities. They will build strong relationships across customer stakeholders and align product strategies to achieve long-term success. Responsibilities also include providing support and helping coordinate training and product rollouts, as well as delivering reviews to align goals.

As a Senior Customer Success Manager at Solsten, you will act as a trusted advisor, managing your own book of business and enhancing the customer experience. You will build relationships with key stakeholders, advocate for customer needs, and oversee customer health metrics such as upsell and renewal rates. Your role will involve improving customer onboarding and engagement while integrating feedback into product development.

As a Senior Customer Success Manager at Chainguard, you will manage the post-sales process for customers, focusing on onboarding, addressing customer needs, and driving product adoption. Collaborating with various internal teams, you will ensure effective engagement and advocate for customer needs, promoting a successful customer experience with Chainguard's open-source products.

The Customer Success Manager will manage a portfolio of customers in the Financial Services and Home Services sectors, driving adoption and retention through strategic account planning and data-driven insights. The role includes acting as a trusted advisor, leading training sessions, identifying risks and opportunities, and fostering long-term relationships to ensure customer satisfaction and loyalty.

The Customer Success Manager role involves managing Enterprise customer relationships, ensuring they receive maximum value from Halo's solutions, driving customer engagement, and overseeing expansions and renewals. Responsibilities include onboarding customers, managing account health, conducting business reviews, and advocating for customer needs with the product team.

As a Strategic Customer Success Engineer, you will be the technical point of contact for enterprise customers, ensuring they maximize the value of our products through onboarding, ongoing support, and advocacy. You’ll provide expert technical guidance, conduct training sessions, and gather customer feedback to influence product development while building strong relationships with key stakeholders.

As a Customer Success Specialist at Veem, you will provide outstanding customer support through various channels, track issues, and promote a customer-first environment. You will also become a domain expert on the Veem platform to ensure customer satisfaction.

As a Senior Customer Success Manager, you will manage customer relationships for Bridgeway's SaaS platforms, ensuring satisfaction and retention. You will collaborate with various teams, document customer success strategies, lead business reviews, identify upsell opportunities, and act as a point of escalation for customer issues.

The Senior Customer Success Manager will oversee a portfolio of Enterprise customers, driving business value by providing exceptional onboarding, measuring success criteria, issue resolution, and managing renewals. They will collaborate closely with various stakeholders to enhance customer engagement and focus on retention and growth.

As an Enterprise Customer Success Manager, you will manage relationships with Enterprise and large mid-market customers, drive customer adoption, identify growth opportunities, and minimize churn. You will provide actionable insights, collaborate with cross-functional teams, and mentor junior Customer Success Managers while ensuring compliance with company best practices.

The Senior Customer Success Manager will engage deeply with gaming customers, managing a book of business, ensuring successful onboarding, value delivery, and improving customer success processes. This role demands a strong understanding of customer needs, relationship building, and the ability to advocate for customer requirements within the company.

As an Enterprise Customer Success Manager, you will foster trusted relationships with industrial clients, drive product adoption, facilitate training, manage customer feedback, and optimize the digital factory solutions while collaborating with cross-functional teams.

The Customer Success Representative will assist customers with support requests, quality assurance, training material development, and sales support. The role involves monitoring client services, managing salesforce operations, performing analyses, and reporting on key performance indicators in a dynamic, remote environment.