Top Customer Success Jobs in Raleigh, NC
The Premium Support Engineer will act as a technical advisor for key customers, managing support tickets, providing proactive guidance, and collaborating with internal teams to ensure customer success with Collibra products. The role focuses on resolving technical issues effectively while building strong relationships with customers.
The Client Success Representative at INFUSE is responsible for building strong client relationships, ensuring the timely delivery of solutions, and communicating progress on initiatives. This role involves identifying growth opportunities, assisting with client requests, and performing various administrative and operational tasks in a dynamic environment.
The Experienced Customer Support Engineer at ABBYY will troubleshoot complex issues for B2B customers, primarily through Zendesk. Key responsibilities include resolving tickets, collaborating with teams, writing knowledge base articles, and communicating effectively in English. The role requires technical skills in operating systems, databases, and programming with some experience in C++ and basic knowledge of other languages.
The Enterprise Customer Experience Manager focuses on managing enterprise customer support contracts, ensuring high customer satisfaction and retention through proactive engagement, issue resolution, and advocacy for customer needs within the organization. This role involves tracking customer health metrics and collaborating with support teams to fulfill service obligations and enhance service quality.
Featured Jobs
As a Customer Success Manager at Spaceback, you will be the main contact for clients, focusing on onboarding, campaign planning and optimization, performance monitoring, and product feedback. Your role involves communication with clients, educating them on best practices, and collaborating with teams to enhance user satisfaction and product usability.
As a Customer Success Manager, you will drive customer loyalty and adoption of Trellix solutions, articulate the value of these services, and ensure customer satisfaction. The role involves developing trust-based relationships with key stakeholders, understanding their business strategies, overseeing onboarding, and coordinating with Sales for account transitions.
As a Fab Support Specialist, you will coordinate shipping of customer materials, manage inventory, provide customer service, and oversee safety inspections. You will handle hazardous materials, enter details into systems, and collaborate with customers to optimize inventory management, all while ensuring adherence to safety protocols.
As a Senior E-Commerce Client Manager, you will manage client relationships, oversee bookkeeping, handle complex accounting tasks, and improve financial processes. You'll also train bookkeepers, onboard new clients, and ensure accurate financial reporting for small businesses.
The Implementation Specialist will focus on facilitating the successful adoption of Trimble MEP's estimating products by clients, managing end-to-end client projects, conducting training sessions, and collaborating with various teams to enhance customer satisfaction. Responsibilities also include addressing client inquiries and gathering feedback to improve product adoption.
As a Customer Success Manager at Alpaca, you will ensure customer satisfaction and retention by managing customer relationships post-launch. You'll act as the primary contact for B2B customers, facilitate effective communication, drive feature adoption, and develop strategies for customer success, while identifying areas for improvement.
As a Customer Success Manager for the Public Sector, you will support data science teams in using Posit's software products, driving customer retention and adoption by understanding their needs, managing renewal processes, and collaborating with sales and engineering teams to ensure successful implementation.
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