Top Customer Success Jobs in Raleigh, NC

The Manager, Customer Success for the Commercial segment at 1Password is responsible for leading a team that ensures customer adoption, retention, and satisfaction. This role involves coaching team members, optimizing processes, and aligning customer needs with business goals while managing daily operations and contributing to overall departmental success.

As an Associate Customer Success Manager, you'll onboard new districts, ensure customer engagement and renewals, analyze data for district health, and maintain relationships with key stakeholders. You'll also gather customer feedback for product improvements and manage account records in a CRM system.

As the Director of Customer Success Management, you will lead and mentor a team, ensuring they maximize customer investments in Five9 solutions. You will build strong relationships with customers, execute strategies to reduce churn, and collaborate with various teams to enhance customer experience. This role requires managing both a team and customer base effectively.

The Enterprise Customer Success Manager will manage enterprise accounts, ensuring customers thrive with Overjet's software platform. Responsibilities include executing customer success strategies, achieving KPIs, improving account processes, planning expansions, and upselling software to existing clients.

The Client Success Manager (CSM) serves mid-to-large enterprise accounts, driving client success through effective campaign management, client communication, and data analysis. They strategize and implement campaign performance insights, engage in client communication by building strong relationships, and advocate for client needs internally while tracking revenue forecasts and client health metrics.

As a Customer Success Manager at ImPACT Applications, you will oversee school and sports accounts, ensuring customer satisfaction and retention through proactive engagement, digital campaigns, and data analysis. Your role includes managing a high volume of accounts, advocating for customer needs, and working closely with the marketing team to drive revenue retention and expansion.

As a Customer Success Manager at Ontra, you'll build and maintain client relationships, manage the customer journey, resolve issues, collaborate across teams, oversee account configurations, and engage in training initiatives to enhance client satisfaction.

As an Enterprise Customer Success Manager, you will manage relationships with enterprise and mid-market customers to ensure retention and growth. Responsibilities include enhancing customer adoption, identifying opportunities for growth, providing actionable insights, mentoring entry-level CSMs, and maintaining accurate documentation of client interactions.

The Customer Success Manager at Precisely will manage over 40 accounts with a focus on client retention, engagement, and expansion. This role involves driving communication with stakeholders, facilitating customer reviews, managing renewals, identifying upsell opportunities, and coordinating onboarding for new clients, ensuring high customer satisfaction.

As a Senior Customer Success Engineer, you will build strong relationships with enterprise clients, guiding them through API strategies and service delivery to enhance product adoption and value realization. You'll engage customers, align on goals, and advocate for their needs while translating technical solutions into business value. Your role will include overseeing engagements and managing vital accounts to ensure customer success.

The Customer Success Manager at BlueCat will enhance customer experience by managing enterprise-level accounts, fostering relationships, ensuring customer satisfaction, and advocating for customer needs within the organization. Responsibilities include strategic relationship-building, account management, technical support, and problem resolution while coordinating with various teams to maximize product usage and account growth.

The Partner Success Manager will manage the growth and expansion of enterprise accounts by coordinating the implementation of new features, driving post-sales success, supporting business development efforts, and acting as the key relationship manager with partners, while ensuring alignment with internal teams.

The Enterprise Customer Success Manager will maintain strong relationships with larger clients, ensuring their business objectives are met through strategic use of Five9's cloud contact center solutions. Responsibilities include developing account-specific Success Plans, tracking metrics, and collaborating with cross-functional teams to enhance customer satisfaction and retention.

The Customer Success Specialist at Veem will provide exceptional customer support by responding to inquiries, troubleshooting issues, and promoting a customer-first environment. This role requires strong communication skills, the ability to manage multiple tasks, and a familiarity with financial processes and web applications.

The Client Success Manager is responsible for managing relationships with a portfolio of clients, ensuring their satisfaction and success with Lantern's products. Key tasks include executing account plans, delivering business reviews, optimizing client engagement, and driving customer retention and growth while communicating effectively and navigating complex projects.

In the role of Senior Customer Success Manager, you will manage customer onboarding, advocate for customer needs, ensure timely issue resolution, develop product expertise, and foster relationships at all management levels. The position requires a proactive approach, collaboration with various teams, and a focus on driving customer success and reducing churn.

The Customer Success Manager at Secure Code Warrior focuses on enhancing customer relationships by driving product adoption and ensuring satisfaction. Responsibilities include onboarding customers, developing success strategies, managing client performance, and mitigating churn while collaborating cross-departmentally to ensure customer growth and retention.