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Top Customer Success Jobs in Raleigh, NC
Information Technology • Software • Analytics
The Technical Customer Success Specialist provides technical support and troubleshooting for clients, ensuring system stability and resolving complex data integration issues. This role collaborates with multiple teams and mentors support staff while documenting workflows.
Top Skills:
.NetAngularApi IntegrationsAzureCSSExcelJSONSQLSsis
Biotech
The Customer Success Specialist provides strategic support during onboarding, fosters client relationships, manages accounts, and collaborates with sales and cross-functional teams to ensure customer satisfaction.
Top Skills:
Crm SoftwareMicrosoft Office Suite
Artificial Intelligence • Information Technology • Software • Automation
Manage a team of Customer Success Managers to drive customer retention, growth, and operational excellence through strategic planning and collaboration.
Top Skills:
CRMCustomer Success ToolsGainsightSalesforce
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Customer Success Manager will manage strategic accounts, drive customer value, orchestrate team collaboration, and ensure customer satisfaction and engagement.
Top Skills:
Crm SystemsCustomer Success Platforms
Software
The AI Specialist in Customer Success drives AI adoption among Zendesk customers, ensuring they realize value through effective engagement, collaboration, and support. They manage customer relationships and work alongside other teams to enhance product usage and measure success outcomes.
Top Skills:
Ai SolutionsZendesk
Software
As a Customer Success Manager at Owner.com, you will manage high-volume, multi-location restaurant accounts, driving product adoption and customer value while ensuring retention and expansion opportunities.
Top Skills:
GongLoomSales LoftSalesforceSigmaTalkdesk
Software
As a Customer Success Manager, you will manage a portfolio of 120+ customers, focusing on product adoption, retention, and mitigating churn risks through effective communication and problem-solving.
Top Skills:
GongLoomMetabaseSales LoftSalesforceTalkdesk
Healthtech • Payments • Software • Telehealth
The Senior Customer Success Manager will guide strategic customers in optimizing their workflow and achieving digital marketing goals through tailored support and monitoring of key performance metrics.
Top Skills:
Customer Engagement AnalyticsDigital Marketing
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will build strong customer relationships, optimize usage of ServiceTitan, drive value and ROI, and mitigate churn risk while ensuring customer satisfaction and retention.
Top Skills:
GainsightSalesforceTableau
Fintech • Information Technology • Security
The Senior Customer Success Manager will manage strategic customer relationships, ensuring successful onboarding, maximizing client adoption, and driving product feedback. This role involves collaboration across teams and delivering proactive support to enhance client outcomes.
Top Skills:
APIsCloud PlatformsSaaS
Healthtech
The Customer Success Manager for the Public Sector at Verily will build relationships with key stakeholders, manage client interactions, create success plans, secure renewals, and ensure a positive customer experience.
Software
As a Customer Success Engineer, you'll provide technical support and guidance to customers, ensuring seamless adoption of Torq's automation platform, collaborating with teams to enhance product offerings based on customer feedback.
Top Skills:
APIsAutomationCloud EnvironmentsEdrScriptingSecurity Operations CentersSIEMSoarSoc
New
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Information Technology • Marketing Tech • Analytics
The Account Director will manage client relationships, drive service delivery, ensure client satisfaction, and foster business growth through strategic planning and collaboration.
Top Skills:
AnalyticsDigital Marketing
Software
The Enterprise Customer Success Account Manager builds relationships with key stakeholders, drives platform adoption, manages renewals, and oversees account growth for manufacturing clients, leveraging AI insights to enhance customer success.
Top Skills:
AIAi/Ml-Driven Customer Success Platforms (GainsightCatalystChorus)Google SuiteMicrosoft SuiteSalesforce
AdTech • Big Data • Consumer Web • Digital Media • Marketing Tech
Manage and grow client relationships through data-driven performance marketing strategies, ensuring client satisfaction and exceeding acquisition goals.
Top Skills:
Data-Driven ContentEverflowHasoffersLookerReporting ToolsTune
AdTech • Big Data • Consumer Web • Digital Media • Marketing Tech
Manage client relationships, execute performance marketing strategies, analyze data for optimization, and collaborate cross-functionally to achieve client goals.
Top Skills:
Data-Driven ContentEverflowHasoffersLookerPerformance MarketingReporting ToolsTracking PlatformsTune
Software • Cybersecurity
The Associate Customer Success Engineer ensures customer satisfaction by optimizing platform usage, providing training, troubleshooting issues, and influencing product development based on customer feedback.
Top Skills:
APIsPythonSQLWeb Services
Healthtech
Manage client accounts with healthcare organizations, ensure successful implementation and adoption, and analyze data to demonstrate program performance.
Top Skills:
SQL
Cloud • Security • Software
The Customer Success Manager will lead customer onboarding, account management, training, and be the primary contact post-sales for enterprise clients while advocating for customer needs within the organization.
Top Skills:
AWSAzureContainersGCPLinux
Cloud • Security • Software
As a Customer Success Manager, you will design data-driven strategies for customer onboarding, engagement, and retention, focusing on automation and collaboration across teams.
Top Skills:
Analytics ToolsAutomation ToolsCustomer Success Tools
Cloud • Security • Software
The Customer Success Manager will lead onboarding, account management, training, and customer advocacy while resolving issues and ensuring customer satisfaction.
Top Skills:
AWSAzureGCPLinux
Artificial Intelligence
The Customer Success Manager will manage the customer lifecycle from onboarding to renewal, helping health systems achieve ROI through AI solutions, while collaborating with cross-functional teams.
Top Skills:
Data AnalyticsDicomHl7PacsRisSalesforce
Software
Lead and manage a team of Customer Success Managers, drive operational excellence, and enhance customer engagement with government entities.
Top Skills:
Crm PlatformsCustomer Success SoftwareGainsightHubspot
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills:
B2B SaasLegal Technology
Computer Vision • Machine Learning • Software
The Customer Success Manager will lead key account relationships, manage a team, drive business outcomes, and enhance client satisfaction focusing on retention and expansion.
Top Skills:
Bi ToolsCrm PlatformsCustomer Success Software
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