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Top Customer Success Jobs in Raleigh, NC

9 Days AgoSaved
Remote
Raleigh, NC
85K-110K Annually
Mid level
85K-110K Annually
Mid level
Information Technology • Software • Analytics
The Technical Customer Success Specialist provides technical support and troubleshooting for clients, ensuring system stability and resolving complex data integration issues. This role collaborates with multiple teams and mentors support staff while documenting workflows.
Top Skills: .NetAngularApi IntegrationsAzureCSSExcelJSONSQLSsis
9 Days AgoSaved
Remote
Raleigh, NC
85K-106K Annually
Mid level
85K-106K Annually
Mid level
Biotech
The Customer Success Specialist provides strategic support during onboarding, fosters client relationships, manages accounts, and collaborates with sales and cross-functional teams to ensure customer satisfaction.
Top Skills: Crm SoftwareMicrosoft Office Suite
9 Days AgoSaved
Remote
Raleigh, NC
172K-278K Annually
Senior level
172K-278K Annually
Senior level
Artificial Intelligence • Information Technology • Software • Automation
Manage a team of Customer Success Managers to drive customer retention, growth, and operational excellence through strategic planning and collaboration.
Top Skills: CRMCustomer Success ToolsGainsightSalesforce
Reposted 9 Days AgoSaved
In-Office
Raleigh, NC
98K-182K Annually
Senior level
98K-182K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Customer Success Manager will manage strategic accounts, drive customer value, orchestrate team collaboration, and ensure customer satisfaction and engagement.
Top Skills: Crm SystemsCustomer Success Platforms
9 Days AgoSaved
In-Office or Remote
Raleigh, NC
109K-163K Annually
Mid level
109K-163K Annually
Mid level
Software
The AI Specialist in Customer Success drives AI adoption among Zendesk customers, ensuring they realize value through effective engagement, collaboration, and support. They manage customer relationships and work alongside other teams to enhance product usage and measure success outcomes.
Top Skills: Ai SolutionsZendesk
9 Days AgoSaved
Remote
Raleigh, NC
70K-120K Annually
Mid level
70K-120K Annually
Mid level
Software
As a Customer Success Manager at Owner.com, you will manage high-volume, multi-location restaurant accounts, driving product adoption and customer value while ensuring retention and expansion opportunities.
Top Skills: GongLoomSales LoftSalesforceSigmaTalkdesk
9 Days AgoSaved
Remote
Raleigh, NC
70K-120K Annually
Junior
70K-120K Annually
Junior
Software
As a Customer Success Manager, you will manage a portfolio of 120+ customers, focusing on product adoption, retention, and mitigating churn risks through effective communication and problem-solving.
Top Skills: GongLoomMetabaseSales LoftSalesforceTalkdesk
9 Days AgoSaved
Remote or Hybrid
Raleigh, NC
77K-81K Annually
Mid level
77K-81K Annually
Mid level
Healthtech • Payments • Software • Telehealth
The Senior Customer Success Manager will guide strategic customers in optimizing their workflow and achieving digital marketing goals through tailored support and monitoring of key performance metrics.
Top Skills: Customer Engagement AnalyticsDigital Marketing
9 Days AgoSaved
Remote or Hybrid
Raleigh, NC
58K-78K Annually
Junior
58K-78K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will build strong customer relationships, optimize usage of ServiceTitan, drive value and ROI, and mitigate churn risk while ensuring customer satisfaction and retention.
Top Skills: GainsightSalesforceTableau
9 Days AgoSaved
Hybrid
Raleigh, NC
115K-130K Annually
Senior level
115K-130K Annually
Senior level
Fintech • Information Technology • Security
The Senior Customer Success Manager will manage strategic customer relationships, ensuring successful onboarding, maximizing client adoption, and driving product feedback. This role involves collaboration across teams and delivering proactive support to enhance client outcomes.
Top Skills: APIsCloud PlatformsSaaS
9 Days AgoSaved
In-Office or Remote
Raleigh, NC
124K-177K Annually
Expert/Leader
124K-177K Annually
Expert/Leader
Healthtech
The Customer Success Manager for the Public Sector at Verily will build relationships with key stakeholders, manage client interactions, create success plans, secure renewals, and ensure a positive customer experience.
9 Days AgoSaved
Remote
Raleigh, NC
Mid level
Mid level
Software
As a Customer Success Engineer, you'll provide technical support and guidance to customers, ensuring seamless adoption of Torq's automation platform, collaborating with teams to enhance product offerings based on customer feedback.
Top Skills: APIsAutomationCloud EnvironmentsEdrScriptingSecurity Operations CentersSIEMSoarSoc
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Reposted 9 Days AgoSaved
Remote
Raleigh, NC
Senior level
Senior level
Information Technology • Marketing Tech • Analytics
The Account Director will manage client relationships, drive service delivery, ensure client satisfaction, and foster business growth through strategic planning and collaboration.
Top Skills: AnalyticsDigital Marketing
9 Days AgoSaved
Remote
Raleigh, NC
105K-115K Annually
Mid level
105K-115K Annually
Mid level
Software
The Enterprise Customer Success Account Manager builds relationships with key stakeholders, drives platform adoption, manages renewals, and oversees account growth for manufacturing clients, leveraging AI insights to enhance customer success.
Top Skills: AIAi/Ml-Driven Customer Success Platforms (GainsightCatalystChorus)Google SuiteMicrosoft SuiteSalesforce
9 Days AgoSaved
Remote
Raleigh, NC
80K-100K Annually
Junior
80K-100K Annually
Junior
AdTech • Big Data • Consumer Web • Digital Media • Marketing Tech
Manage and grow client relationships through data-driven performance marketing strategies, ensuring client satisfaction and exceeding acquisition goals.
Top Skills: Data-Driven ContentEverflowHasoffersLookerReporting ToolsTune
9 Days AgoSaved
Remote
Raleigh, NC
80K-100K Annually
Junior
80K-100K Annually
Junior
AdTech • Big Data • Consumer Web • Digital Media • Marketing Tech
Manage client relationships, execute performance marketing strategies, analyze data for optimization, and collaborate cross-functionally to achieve client goals.
Top Skills: Data-Driven ContentEverflowHasoffersLookerPerformance MarketingReporting ToolsTracking PlatformsTune
9 Days AgoSaved
Remote
Raleigh, NC
Junior
Junior
Software • Cybersecurity
The Associate Customer Success Engineer ensures customer satisfaction by optimizing platform usage, providing training, troubleshooting issues, and influencing product development based on customer feedback.
Top Skills: APIsPythonSQLWeb Services
9 Days AgoSaved
Remote
Raleigh, NC
110K-160K Annually
Senior level
110K-160K Annually
Senior level
Healthtech
Manage client accounts with healthcare organizations, ensure successful implementation and adoption, and analyze data to demonstrate program performance.
Top Skills: SQL
9 Days AgoSaved
Remote
Raleigh, NC
145K-165K Annually
Senior level
145K-165K Annually
Senior level
Cloud • Security • Software
The Customer Success Manager will lead customer onboarding, account management, training, and be the primary contact post-sales for enterprise clients while advocating for customer needs within the organization.
Top Skills: AWSAzureContainersGCPLinux
9 Days AgoSaved
Remote
Raleigh, NC
110K-135K Annually
Mid level
110K-135K Annually
Mid level
Cloud • Security • Software
As a Customer Success Manager, you will design data-driven strategies for customer onboarding, engagement, and retention, focusing on automation and collaboration across teams.
Top Skills: Analytics ToolsAutomation ToolsCustomer Success Tools
9 Days AgoSaved
Remote
Raleigh, NC
110K-130K Annually
Mid level
110K-130K Annually
Mid level
Cloud • Security • Software
The Customer Success Manager will lead onboarding, account management, training, and customer advocacy while resolving issues and ensuring customer satisfaction.
Top Skills: AWSAzureGCPLinux
9 Days AgoSaved
Remote
Raleigh, NC
Mid level
Mid level
Artificial Intelligence
The Customer Success Manager will manage the customer lifecycle from onboarding to renewal, helping health systems achieve ROI through AI solutions, while collaborating with cross-functional teams.
Top Skills: Data AnalyticsDicomHl7PacsRisSalesforce
Reposted 9 Days AgoSaved
Remote or Hybrid
Raleigh, NC
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Software
Lead and manage a team of Customer Success Managers, drive operational excellence, and enhance customer engagement with government entities.
Top Skills: Crm PlatformsCustomer Success SoftwareGainsightHubspot
Reposted 9 Days AgoSaved
Remote or Hybrid
Raleigh, NC
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 9 Days AgoSaved
Remote
Raleigh, NC
65K-75K Annually
Mid level
65K-75K Annually
Mid level
Computer Vision • Machine Learning • Software
The Customer Success Manager will lead key account relationships, manage a team, drive business outcomes, and enhance client satisfaction focusing on retention and expansion.
Top Skills: Bi ToolsCrm PlatformsCustomer Success Software
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