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Top Customer Success Jobs in Raleigh, NC

Reposted 5 Days AgoSaved
Remote
Raleigh, NC
Senior level
Senior level
AdTech
The Senior Manager of Customer Success leads a $2M portfolio, ensuring client success through strategic partnership, account management, and growth initiatives. Responsibilities include relationship management, driving platform engagement, risk management, and cross-functional collaboration to enhance client value and retention.
Top Skills: Sponsorunited Platform
Reposted 5 Days AgoSaved
Remote
Raleigh, NC
118K-165K Annually
Senior level
118K-165K Annually
Senior level
Software • Cybersecurity
The Technical Customer Success Manager will manage customer relationships, drive product adoption, and ensure customer satisfaction and renewal in a B2B SaaS environment.
Top Skills: B2B SaasCybersecurity
Reposted 5 Days AgoSaved
Remote
Raleigh, NC
33K-165K Annually
Senior level
33K-165K Annually
Senior level
Edtech
Manage and coach a team of Customer Success Managers to drive renewals, expansions, and customer engagement in the SMB and mid-market segments.
Top Skills: ChurnzeroGainsightZendesk
Reposted 5 Days AgoSaved
Remote
Raleigh, NC
100K-150K Annually
Mid level
100K-150K Annually
Mid level
Cybersecurity
The Customer Success Manager will drive customer growth, retention, and satisfaction by managing relationships, addressing potential churn risks, and coordinating with teams to enhance customer value and product adoption.
Top Skills: Google SuiteHubspotMS Office
Reposted 5 Days AgoSaved
Remote
Raleigh, NC
105K-125K Annually
Expert/Leader
105K-125K Annually
Expert/Leader
Insurance
As a Client Success Executive, you will manage client relationships, drive engagement and retention, translate healthcare data into insights, and collaborate with internal teams to enhance client experience while fostering partnerships with brokers.
Top Skills: Microsoft Office (ExcelPowerPointWord)
Reposted 5 Days AgoSaved
Remote
Raleigh, NC
90K-110K Annually
Mid level
90K-110K Annually
Mid level
Software
The Customer Success Manager will maintain relationships with customers, enhance satisfaction, contribute to sales, and implement success programs to minimize churn.
Reposted 5 Days AgoSaved
Remote
Raleigh, NC
Mid level
Mid level
Blockchain
Lead the Scaled Tier 3 program, drive renewal automation, operationalize performance systems, and collaborate cross-functionally to enhance customer success.
6 Days AgoSaved
Remote
Raleigh, NC
80K-90K Annually
Mid level
80K-90K Annually
Mid level
Cannabis • Cloud • Payments • Software
Manage high-value customer relationships, lead quarterly business reviews, drive product adoption, and ensure customer success in a fast-paced environment.
Top Skills: AnalyticsAPIsEcommerceFlowhub MauiFlowhub PayGreetMarketing ToolsStashView
6 Days AgoSaved
Remote
Raleigh, NC
Expert/Leader
Expert/Leader
Information Technology • Cybersecurity
The VP, Customer Success leads the customer success strategy and teams at Personified, managing projects and ensuring client satisfaction and revenue growth.
Top Skills: AsanaJIRAMonday.Com
6 Days AgoSaved
Remote
Raleigh, NC
3-5 Annually
Mid level
3-5 Annually
Mid level
Information Technology • Software • Transportation
The Customer Success Manager will build relationships with enterprise clients, ensuring they maximize value from solutions while maintaining high satisfaction and retention rates through proactive communication and support.
Top Skills: Customer Relationship Management (Crm) Software
6 Days AgoSaved
Remote
Raleigh, NC
Mid level
Mid level
Insurance
As a Customer Success Manager, you'll be the main liaison for customers, ensuring they achieve value from the platform while driving engagement and satisfaction. You'll monitor customer health, identify risks, and collaborate cross-functionally to advocate for client needs, ultimately driving growth through upselling.
Top Skills: HubspotSalesforce
6 Days AgoSaved
Remote
Raleigh, NC
85K-106K Annually
Mid level
85K-106K Annually
Mid level
HR Tech • Software
Manage a portfolio of customers, drive platform adoption and retention, identify risks, and collaborate with cross-functional teams to improve customer success.
Top Skills: Crm PlatformsGainsightHubspotSaaSSalesforce
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6 Days AgoSaved
Remote
Raleigh, NC
106K-133K Annually
Senior level
106K-133K Annually
Senior level
HR Tech • Software
As a Customer Success Manager III, you'll manage strategic customer accounts, ensuring success through regular reviews, proactive engagement, and collaboration with internal teams to enhance value and address customer needs.
Top Skills: ChurnzeroGainsightSalesforce
6 Days AgoSaved
Remote
Raleigh, NC
Mid level
Mid level
Edtech
The Manager, CSM will lead the SMB Customer Success team, focusing on developing engagement models, driving product adoption, mentoring CSMs, and achieving revenue targets, while maintaining high customer retention rates.
6 Days AgoSaved
Remote
Raleigh, NC
90K-100K Annually
Mid level
90K-100K Annually
Mid level
Software
The Customer Success Manager will act as a trusted advisor, ensuring customer satisfaction and retention by managing relationships post-implementation, driving platform adoption, and collaborating with internal teams for seamless experiences.
Top Skills: ChurnzeroCRMGainsightHubspotSalesforce
6 Days AgoSaved
Remote
Raleigh, NC
Internship
Internship
Software • Agriculture
The Customer Success Intern will assist with client onboarding, communication, issue resolution, data management, product education, analytics, and project support, while gaining hands-on experience in agriculture technology.
Top Skills: Crm SystemsHubspotSalesforce
6 Days AgoSaved
In-Office or Remote
Raleigh, NC
Senior level
Senior level
Healthtech • Software
As a Senior Customer Success Manager at Cozeva, you will manage key customer relationships, ensure product utilization, drive customer success, and gather insights to influence product direction, all aimed at achieving customer goals in healthcare technology.
Top Skills: Customer Relationship Management (Crm)SaaS
6 Days AgoSaved
Remote
Raleigh, NC
Mid level
Mid level
Software
The Customer Success Manager will manage customer relationships, drive renewals, track success metrics, and support customer adoption of products while ensuring exceptional service delivery.
Top Skills: ChurnzeroClose.IoGoogle SuiteHexJIRASlackZoom
6 Days AgoSaved
Remote
Raleigh, NC
75K-85K Annually
Entry level
75K-85K Annually
Entry level
Fitness • Healthtech • HR Tech
The Customer Success Associate supports the Customer Success Managers by managing webinars, customer interactions, and internal processes to enhance customer experiences.
Top Skills: ChurnzeroConfluenceGoogle SuiteLookerExcelMicrosoft PowerpointQualtricsSalesforce
6 Days AgoSaved
Remote
Raleigh, NC
Mid level
Mid level
Energy • Manufacturing • Solar • Renewable Energy
The Client Success Specialist will enhance brand strategies, collaborate globally, cultivate client relationships, utilize CRM tools, and provide performance insights.
Top Skills: Crm ToolsData Analytics
6 Days AgoSaved
Remote
Raleigh, NC
Senior level
Senior level
Artificial Intelligence • Healthtech
Lead and scale the Technical Customer Success team, refine onboarding processes, handle technical escalations, and partner with other departments to ensure customer satisfaction and drive growth.
Top Skills: APIsFhirHl7JSONPythonSQLXML
6 Days AgoSaved
Remote
Raleigh, NC
110K-120K Annually
Senior level
110K-120K Annually
Senior level
Software • Pharmaceutical
The Customer Success Director is responsible for managing client relationships, driving upsell opportunities, confirming renewals, and refining customer success processes while leading a team member.
Top Skills: MS Office
6 Days AgoSaved
Remote
Raleigh, NC
Mid level
Mid level
Artificial Intelligence • Real Estate • Software • Database • PropTech
As a Customer Success Manager, you'll drive customer adoption, engagement, and retention on our AI-powered platform, and ensure customer satisfaction through onboarding and ongoing support.
Top Skills: AIData-Driven IntelligenceMarketing AutomationSaaS
6 Days AgoSaved
In-Office or Remote
Raleigh, NC
1-1 Annually
Senior level
1-1 Annually
Senior level
Software
The Strategic Customer Success Manager will manage enterprise accounts, drive product adoption, collaborate with stakeholders, and ensure customer success with Revyse's platform.
Top Skills: AsanaNotionSlackZendesk
Reposted 6 Days AgoSaved
In-Office or Remote
Raleigh, NC
Mid level
Mid level
Artificial Intelligence • Software • Automation
The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.
Top Skills: AutomationCRMSaaSWorkflows
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