Top Operations Jobs in Pittsburgh, PA

Supervise daily operations to drive workforce productivity, enforce safety and security compliance, optimize routes and schedules, mentor staff, collaborate with stakeholders, and use metrics to improve branch performance and reporting.

Embed with the North America sales team to run forecast and pipeline hygiene cadences, resolve deal and process issues, build field-facing Salesforce dashboards, drive forecasting discipline, document playbooks and workflows, and partner cross-functionally to operationalize RevOps initiatives.

Provide enterprise-level safety program support for Amerescos Eastern US teams: manage trackers, compliance schedules, EHS/LMS administration, training matrices, incident and corrective-action tracking, document control, reporting, dashboards, and coordination with regional safety and project teams to ensure safety documentation and compliance.

Own day-to-day operational execution for a portfolio of partners: configuration, billing, data/integration operations, implementations, escalations, reporting, and partner business reviews. Coordinate cross-functionally to resolve issues, run implementations, and serve as primary operational contact to ensure smooth partner relationships and flag risks early.

Lead multi-year staffing strategy and workforce management for Member Care, oversee vendor/BPO relationships, and drive AI-enabled automation and tooling. Own staffing models, forecasting, scheduling, performance metrics, and cross-functional execution while building a high-performing team and scaling productivity, vendor performance, and cost efficiencies.

Lead end-to-end business-process transformation: diagnose operational friction across functions, design future-state workflows and business rules, translate requirements for Product/Tech/Data, drive pilot-to-rollout adoption, and measure sustained business impact.

Supervise daily records center operations, lead recruiting/training/payroll and performance management, monitor KPIs, optimize workflows, ensure compliance with safety and internal policies, and drive productivity and quality in logistics and information management.

Lead seasonal staff and manage logistics for junior and group residential programmes across multiple North American centres. Responsibilities include accommodation, transport and schedule coordination, budget and timesheet management, staff recruitment/training/supervision, health & safety compliance, client liaison, and programme quality assurance. Role requires hands-on operations management during busy summer periods.

Support Client Directors across the transaction lifecycle to protect and grow gross profit margins and customer satisfaction. Manage quotes-to-cash, maintain pipeline and forecasts in Salesforce, handle orders and proposals, coordinate with internal teams and AR, build client profiles, and provide value-add reporting and presentations to ensure timely resolutions and strong client relationships.

Design, build, and sustain the Managed Work Order Associates program and operating model. Own productivity, SLAs, quality, NTE compliance, PM programming, and continuous improvement to reduce cost-to-serve and increase gross margin. Lead performance management, governance, cross-functional standardization, audits, and team development to ensure consistent execution and audit readiness across ServiceChannel Managed accounts.

Lead and scale Revenue Operations across Sales, Marketing, Customer Success, Finance, Product, and IT. Build processes, CRM governance, forecasting, KPIs, dashboards, automation and AI-enabled workflows. Drive pipeline governance, territory and capacity planning, system integrations, executive reporting, and cross-functional initiatives to improve revenue growth, forecasting accuracy, retention, and operational scalability.

Support and manage day-to-day operations of customer-hosted cloud environments within the Jenzabar One ecosystem. Troubleshoot priority incidents, perform upgrades, provide SQL Server configuration and T-SQL scripting support, produce root cause/post-mortem analyses, drive process improvements and automation, mentor junior staff, and serve as an escalation point for cross-functional teams.

The Vice President, Client Operations Manager oversees operational services, client data management, and analytics, ensuring quality deliverables and driving process improvements.

Lead and own global payments operations, metrics, fraud prevention, risk and compliance. Collaborate with product and engineering, recruit and manage distributed payments teams, investigate fraud, optimise acceptance and conversion, and act as primary partner with payment networks to resolve production issues.

Lead Aurora's operating cadence and strategic GTM initiatives. Partner cross-functionally to identify bottlenecks, build executive-ready analyses and models, and implement data-driven process, systems, and automation solutions including dashboards and AI-enabled workflows.

Monitor and reconcile transactions across ACH, RTP/FedNow, and card networks; triage and resolve payment exceptions, chargebacks, and settlement discrepancies; run SQL queries and build volume/limit projection models; communicate with sponsor banks and clients; maintain tracking of open operational items and document processes to support automation.

Support divisional commercial goals by translating strategy into operational plans, creating and maintaining performance reporting (Power BI/Excel), forecasting with Sales and Finance, tracking KPIs and OKRs, coordinating cross-functional initiative rollouts, and preparing presentations and analysis for senior leadership.

Lead end-to-end revenue operations for Employer Services: own Salesforce and revenue tech stack, standardize quote-to-revenue, govern forecasting and pipeline, align revenue integrity with Finance, and drive global transformation, automation, and adoption across Sales, Finance, and Technology.

The Billing Operations Supervisor oversees billing operations, ensuring accurate invoicing, managing a team, supporting inter-departmental coordination, and participating in financial analysis and process improvements.

Serve as senior escalation for complex enterprise IT incidents, troubleshoot Windows/macOS and SaaS issues, drive automation and AI tooling, collaborate with Engineering/Product/Customer Success to surface recurring issues and implement platform improvements, mentor junior analysts, and participate in on-call rotations.

Manage and optimize revenue processes and GTM systems, maintain data integrity, build reporting and dashboards, support forecasting and territory/quota activities, and partner cross-functionally to drive automation and operational efficiency across the sales and customer lifecycle.

Lead and scale the Business Operations function, translate corporate strategy into operational execution, own company-wide operating systems (OKRs, planning, reviews), remove execution risks, improve organizational efficiency, and establish project management and process rigor across Wing.

Provide executive-level operational support to the SVP, lead cross-functional projects, design and improve processes and SOPs, support healthcare network and health plan operations, ensure regulatory compliance, and drive cross-departmental collaboration to advance strategic initiatives.

Work with the COO to diagnose and solve high-leverage, cross-functional operational problems end-to-end. Build models, unit economics, dashboards, operating cadences, SOPs, and automation; partner with functional leaders and hand off durable systems so teams can run without you.

Senior FX operations specialist handling time-sensitive client processing, complex analytics and reporting, issue resolution, product enhancements, and system testing. Advises teams, mentors junior staff, may supervise work and ensure timely service delivery for external clients.