Top Tech Support Jobs in Pittsburgh, PA

The IT Systems Administrator and Support Level 2 will provide technical assistance and support for computer systems, hardware, and software issues. This role involves guiding level 1 technicians, resolving complex problems, and maintaining system documentation. The administrator will also assist with the implementation of IT systems while collaborating with team members to enhance efficiency.

As a Sr. Technical Support Analyst, you will provide application support to clients, tracking and resolving software issues. This role involves working with engineers, documenting support cases, and ensuring timely responses and resolutions.

As a Technology Consultant, you will design and implement high-quality solutions, facilitate customer discussions to gather requirements, and manage projects to enhance customer relationships. You will advise on internal tools, assist in proposal development, and engage with potential clients as a technical resource.

The NetSuite Principal Consultant leads full-cycle NetSuite implementation projects, conducting fit/gap analysis, project planning, and collaborating with development teams. This role requires both functional and technical knowledge of NetSuite, with the consultant acting as an escalation point for issues and advocating best practices during client engagements.

The Senior Support Engineer I provides advanced technical assistance by resolving escalated customer issues, verifying bugs, and conducting customer calls. This role involves analyzing system data, maintaining communication with stakeholders, and delivering detailed solutions to support users of Cleo's Cloud software and integration tools.

The Technical Support Team Lead will manage the operations team responsible for deploying and maintaining cloud-based software solutions. The role requires guidance in operational practices, ensuring compliance, improving efficiency, and monitoring system performance.

The Colleague Technical Consultant will support, enhance, and integrate the Ellucian Colleague system for clients, providing technical support and collaboration for implementation. Responsibilities include technical troubleshooting and project management while consulting with clients to meet their requirements.