Top IT Jobs in Pittsburgh, PA

The Engagement Manager will develop and maintain client relationships, lead and optimize project delivery, manage day-to-day client interactions, and provide leadership and support for the team. They will also participate in recruitment activities and offer CX thought leadership.

The WEM Applications Consultant will lead the implementation and delivery of Verint's Workforce Management and Quality Management solutions. Responsibilities include consulting with clients, providing training, implementing software, managing projects, and ensuring client satisfaction. The role requires effective communication and the ability to troubleshoot software solutions across various customer environments.

The Diagnostics Technical Specialist provides onsite support for veterinary clinics, assisting with implementation, training, and troubleshooting of diagnostic products. They ensure customer satisfaction and improve workflow processes while documenting activity and performance. The role requires travel within assigned territories and collaboration with business managers.

The Senior Cloud Functional Consultant will lead cloud engagements, provide project management and subject matter expertise, ensure compliance with security policies, mentor team members, and engage clients to develop cloud strategies and compliant solutions using AWS, Azure, and GCP.

The Help Desk Specialist provides exceptional remote support to clients, addressing technical needs and ensuring timely resolution. Key responsibilities include participating in after-hours emergency coverage, diagnosing technical issues, and supporting clients effectively while meeting performance goals.

As a Technical Consultant, you'll provide expert guidance on the UKG Pro WFM Time and Attendance Module, design and manage test cases, collaborate with QA for defect tracking, and utilize automation tools to enhance testing efficiency.

As a Mod Contractor at ModSquad, you will provide customer support via ticketing, chat, or phone for top-tier clients. You will assist customers to resolve issues and optimize their use of client services, all while working from home with a flexible schedule.