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Top Customer Success Jobs in Pittsburgh, PA
Security
The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.
Top Skills:
FedrampFido2MfaPkiSsoZero Trust
Healthtech
The Customer Success Associate supports customer relationships, engagement, and operational excellence while preparing to advance to a Customer Success Manager role.
Top Skills:
Salesforce
Artificial Intelligence • Information Technology • Software • Automation
As a Senior Customer Success Manager, act as a strategic partner for enterprise clients, driving retention, expansion, and aligning adoption paths with business goals through collaborative efforts across several teams.
Top Skills:
GainsightSalesforce
Healthtech • Pharmaceutical • Hospitality
This role serves as the primary liaison between Evio and health plan customers, ensuring the success of Evio Insights by aligning RWE projects with customer needs and measuring the resulting impact.
Top Skills:
Analytical ToolsDigital ToolsPharmacy Benefit Manager Systems
Information Technology • Software
The Customer Success Manager will manage small to mid-sized accounts, ensuring customer satisfaction and driving retention through engagement and support.
Top Skills:
Customer Support SoftwareHubspotSalesforce
Marketing Tech • Software • Financial Services
As a Customer Success Manager, you will manage Freedom360 clients, ensuring successful program delivery, client engagement, and demonstrating ROI through business reviews.
Top Skills:
Crm Software
Cloud • Software
The Manager of Customer Success leads post-sales for strategic accounts, primarily Federal customers, and manages a team while ensuring customer satisfaction and renewal predictability.
Top Skills:
B2B SaasCloudFinopsInfrastructureSecurity
Cloud • Digital Media • Professional Services • Database
The Customer Success Manager will drive customer adoption, retention, optimize user experience, and lead onboarding while collaborating across teams to enhance customer satisfaction and outcomes.
Healthtech • Professional Services • Social Impact
The Customer Success Manager will oversee implementations, manage customer relationships, ensure project timelines, and maintain documentation, while supporting healthcare customer launches and addressing risks.
Top Skills:
AsanaCRMGoogle SuiteSalesforceZoom
Big Data • Fintech • Database • Analytics • Financial Services
As an Enterprise Client Success Manager, you will manage key accounts, foster relationships, drive growth strategies, and collaborate cross-functionally to align client goals with Array's offerings.
Top Skills:
Ai ToolsFinancial Innovation Platform
Cloud • Software • Analytics
The Customer Success Manager will oversee client relationships, ensuring satisfaction, upselling opportunities, and coordinating with internal teams. The role includes client engagement, product knowledge, and process improvement.
Top Skills:
AmlCloudFinancial Crimes SoftwareFraud Solutions
Edtech • Software
The Customer Success Manager ensures customer retention and growth by providing support, managing relationships, guiding onboarding, and driving product adoption to meet customer needs and achieve ARR targets.
Top Skills:
Salesforce
New
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Computer Vision • Machine Learning • Mobile • Productivity • Software
The Customer Success Engineer will manage key US enterprise accounts by driving adoption, providing technical guidance, and facilitating solutions integration while collaborating with cross-functional teams.
Top Skills:
Ai Development ToolsAndroidCobolFlutterGainsightiOSPlanhatReact NativeSalesforceSdks
Marketing Tech • Retail • Sales • Analytics
The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.
Top Skills:
B2B SaasCrms
Artificial Intelligence • Software
The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.
Top Skills:
AINo-Code ToolsSupply Chain Management Technologies
Healthtech • HR Tech • Software
The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.
Top Skills:
Google SuiteMS OfficeSalesforce
Healthtech • HR Tech • Software
The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.
Top Skills:
Google SuiteMS OfficeSalesforce
Healthtech • HR Tech • Software
Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.
Top Skills:
ExcelGoogle SheetsGoogle SlidesPower Point
Mobile • Security • Software • Cybersecurity
Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.
Top Skills:
DirectoryEncrypted MessagingIamPasskeysPassword ManagementPrivileged Access ManagementSalesforceSecrets ManagementSsoZero-KnowledgeZero-Trust
Internet of Things
The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.
Top Skills:
B2B SaasLast-Mile DeliveryLogistics
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
The Director of Customer Success Operations will oversee the build-out of CS operational infrastructure, optimize tech platforms, implement AI-driven workflows, and lead a CS Ops team while aligning with revenue operations and improving processes.
Top Skills:
Bi ToolsGong EngageGong ForecastingPlanhatPythonSalesforceSQL
Productivity • Software • Cybersecurity
The Customer Success Manager will drive customer relationships, oversee the post-sale journey, and ensure value realization across Upwind's cloud security platform, while identifying growth opportunities and managing renewals.
Top Skills:
Cloud Security PlatformCybersecuritySaaS
Information Technology • Software
The Customer Success Manager is responsible for onboarding customers, managing Crowdstrike Flex agreements, and ensuring retention and growth through strategic success plans. The role involves collaboration with internal teams and building strong relationships with customers to enhance their experience.
Top Skills:
CrowdstrikeExcelMicrosoft Dynamics AxOutlookPowerPointWord
Big Data • Cloud • Big Data Analytics
The Technical Customer Success Manager will manage customer onboarding, troubleshoot issues, build solutions, drive value, and identify growth opportunities.
Top Skills:
BashGainsightPowershellPythonSalesforceTerraform
Software
The Senior Customer Success Manager will drive strategic success planning and engagement, support customer journeys, and enhance automation opportunities in enterprise accounts at Tines.
Top Skills:
APIsSaaS
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