Top Tech Support Jobs in Philadelphia, PA

The Advanced Support Consultant at Bonterra provides proactive and reactive support for CSR clients. Responsibilities include troubleshooting technical issues, managing client relationships, conducting training on Bonterra CSR best practices, and documenting client interactions. The role requires a strong understanding of CSR software and relational databases, as well as excellent communication and problem-solving skills.

Seeking a qualified individual with experience supporting program and activities of a diverse customer set at National Aeronautics and Space Administration (NASA) and/or other Government customers. Responsible for providing project management subject matter expertise to NASA's Spacecraft Fire Safety (SFS) project. Must have excellent customer service skills and the ability to work with all levels of management. Position is part-time with the option to be fully remote within the United States.

The Technical Consultant will be responsible for implementing, training, and supporting customers in using integrations connecting Crunchtime products to other systems in their technology stack. They will also serve as the customer-facing technical expert, advising on integration functionality to meet specific business needs.

As an Accounting Technology Consultant, you will lead client onboarding for a SaaS accounting solution, advising on software usage, organizing documentation, and providing training. You will maintain client relationships and facilitate their transition to using FloQast effectively, ensuring client success and optimizing their accounting processes.

The Platform Support Engineer ensures the performance and reliability of Trumid's trading platform by managing incidents, supporting clients, and maintaining various environments. Responsibilities include incident resolution, system health monitoring, and enhancing platform capabilities through innovation and collaboration with technical teams.

The Technical Sourcing Specialist will identify and engage potential candidates for C++ software development roles using various sourcing methods, maintain sourcing activity reports, and achieve recruitment goals within a fast-paced environment.

The Technical Writer will create clear documentation on technical subjects, collaborate with internal teams to understand product requirements, and maintain an organized document library. Responsibilities include producing user guides, analyzing existing content for optimization, and implementing a structured approval process for documentation.