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Top Customer Success Jobs in Nashville, TN

13 Days Ago
Remote
Nashville, TN
Junior
Junior
Cloud • Software
Responsible for ensuring customer satisfaction and retention, the Customer Success Manager engages with clients post-sale, analyzes customer data, and develops tailored success plans. They conduct check-ins, gather feedback for product enhancement, and collaborate with internal teams to meet customer needs.
14 Days Ago
Remote
Nashville, TN
Senior level
Senior level
Information Technology • Legal Tech • Software
The Director of Client Success will drive customer satisfaction and retention through strategy development, team leadership, and collaboration with various teams to onboard clients and enhance user training while measuring key performance indicators for constant improvement.
Top Skills: LookerPower BITableau
17 Days Ago
Remote
Nashville, TN
Junior
Junior
Financial Services
The Customer Success Manager at Givzey will manage a book of business to ensure successful deployment and adoption of Givzey solutions, enhancing customer satisfaction and retention. Responsibilities include maintenance of customer communications, documenting renewal strategies, and overseeing implementation and training. A strong focus on nonprofit fundraising experience is required, alongside skills in problem-solving and time management.
10 Days Ago
Remote
Nashville, TN
Senior level
Senior level
Marketing Tech • Software
As a Principal Customer Success Manager at Invoca, you will engage deeply with key customers, understanding their objectives and providing solutions. You'll manage customer success through onboarding, support, and strategic planning, aiming for high satisfaction and growth while coordinating various Invoca team efforts to ensure success.
Top Skills: Adobe AnalyticsFullstoryGoogle AdsHubspotSalesforceSitecore
14 Days Ago
Remote
Nashville, TN
Mid level
Mid level
Software
As a Customer Success Engagement Manager, you will pitch and implement Zinier’s Field Service Platforms to enterprise customers. Your role involves managing projects, understanding customer needs, and presenting solutions that drive business value. You will collaborate with various stakeholders to ensure timely project delivery and evaluate complex problems to create implementable solutions.
Top Skills: (None)
14 Days Ago
Remote
Nashville, TN
Mid level
Mid level
Blockchain
The Customer Success Manager at Toku is responsible for developing and maintaining relationships with customers, ensuring payroll accuracy, and resolving payroll-related inquiries. The role involves onboarding clients, troubleshooting payroll discrepancies, and collaborating with internal teams to enhance customer satisfaction.
11 Days Ago
Remote
Nashville, TN
95K-140K Annually
Senior level
95K-140K Annually
Senior level
Artificial Intelligence • Big Data • Information Technology
As a Customer Success Manager at Doxel AI, you will be responsible for driving value for strategic customers by demonstrating product impact, enabling effective use of datasets, managing customer support, and building strong relationships with key stakeholders to maximize customer adoption and success.
12 Days Ago
Remote
Nashville, TN
65K-75K Annually
Junior
65K-75K Annually
Junior
Information Technology
The Customer Success Manager will be responsible for managing strategic customer accounts, facilitating platform training and onboarding, assisting in campaign planning, and monitoring performance to drive revenue and adoption of Spaceback's platform. The role involves customer engagement through inquiries, creative recommendations, performance reporting, and cross-functional collaboration.
18 Days Ago
Remote
Nashville, TN
Senior level
Senior level
Cloud • Software
The Customer Success Regional Team Manager at Canonical will lead a team of Customer Success Managers, ensuring high performance in customer engagement and retention. This role involves strategic planning, team management, and cross-functional collaboration to drive improvements in customer experience and operational efficiency.
12 Days Ago
Remote
Nashville, TN
Junior
Junior
Software
As a Customer Success Manager, you will build trusted relationships with clients, assist in the implementation of Intradiem solutions, develop success plans, track customer value metrics, and advocate for account expansions while ensuring the highest level of customer satisfaction and retention.
14 Days Ago
Remote
Nashville, TN
Mid level
Mid level
Information Technology • Security • Software
The Customer Success Manager will manage a portfolio of small accounts, ensuring customer engagement and success with Virtru’s data protection products. Responsibilities include onboarding, training customers, managing renewals, analyzing usage, and refining success processes. Strong technical communication skills are crucial to facilitate interactions with both technical and non-technical users.
Top Skills: Data PrivacyData ProtectionEnd-To-End Encryption
14 Days Ago
Remote
Nashville, TN
Mid level
Mid level
Healthtech • Software
The Client Success Manager will manage relationships with clients, drive growth and optimization for clinics using the EngagedMD platform, and collaborate with internal teams. Responsibilities include implementing new products, cross-selling, and ensuring client satisfaction in the new healthcare markets.
12 Days Ago
Remote
Nashville, TN
Senior level
Senior level
Information Technology • Consulting
The Director of Client Success will lead a team to ensure client satisfaction and retention by managing relationships and developing strategies that align with company objectives. This role involves coaching staff, analyzing client data, and collaborating with other teams to enhance client experience and drive business growth.
14 Days Ago
Remote
Nashville, TN
170K-190K Annually
Senior level
170K-190K Annually
Senior level
Security • Software
As an Enterprise Customer Success Manager, you will ensure the success of large enterprise customers by collaborating across teams, managing customer relationships, and driving product adoption. You will analyze customer environments, resolve issues, and own the onboarding process while being the voice of the customer to improve their experience.
Top Skills: CloudCybersecurityPrivileged Access ManagementZero Trust
11 Days Ago
Remote
Nashville, TN
Senior level
Senior level
Information Technology • Consulting
As a Customer Success Manager, you'll lead and coordinate projects for government clients, focusing on strategic planning, resource management, and stakeholder communication while ensuring quality results within timelines and budgets. Your role includes managing project teams, monitoring budgets, and fostering a collaborative environment to achieve project goals.
11 Days Ago
Remote
Nashville, TN
Mid level
Mid level
eCommerce • Information Technology
The Customer Success Manager at Yottaa will manage customer relationships, drive product adoption, create tailored success plans, advocate for product features, and address customer feedback while collaborating with renewal teams to enhance customer satisfaction and retention.
14 Days Ago
Remote
Nashville, TN
119K-140K Annually
Mid level
119K-140K Annually
Mid level
Security • Cybersecurity
As a Customer Success Manager, you will be the primary liaison between the customer and internal teams, ensuring customer satisfaction, driving platform adoption, and maximizing ROI. You will build relationships, conduct business reviews, address issues proactively, and collaborate with cross-functional teams to support customer success.
14 Days Ago
Remote
Nashville, TN
75K-85K Annually
Senior level
75K-85K Annually
Senior level
Edtech • Social Impact • Virtual Reality
The Associate Customer Success Manager will enhance customer engagement and retention by ensuring clients utilize Transfr's solutions. Responsibilities include driving product adoption, overseeing implementation processes, analyzing customer data, securing renewals, and contributing to self-service resources. The role requires significant relationship management and travel within the designated territory.
Top Skills: Account ManagementCustomer Success ManagementEdtechSaaS
14 Days Ago
Remote
Nashville, TN
Entry level
Entry level
Artificial Intelligence • Computer Vision • Machine Learning • Software
The Staff Customer Success Manager at Runway is responsible for enhancing customer experience, managing onboarding, collaborating with various teams for customer engagement, developing initiatives for customer success, and acting as the main point of contact for enterprise customers to ensure satisfaction and growth.
19 Days Ago
Remote
Nashville, TN
Senior level
Senior level
Edtech • Software • Design
The Manager of Client Success will oversee partnerships with Enterprise customers, managing relationships and ensuring successful project delivery. Responsibilities include coordinating cross-functional teams, communicating progress to stakeholders, and identifying opportunities for operational improvements.
Top Skills: Google Workspace
14 Days Ago
Remote
Nashville, TN
Senior level
Senior level
Information Technology
The Director of Customer Success at Innovaccer acts as a trusted advisor to clients, managing project deliveries, engaging with teams of engineers and designers, and identifying solutions to enhance customer satisfaction in the healthcare sector. This role requires a strong analytical mindset and excellent communication skills to effectively address customer needs and drive project success.
14 Days Ago
Remote
Nashville, TN
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Greentech • Internet of Things • Software • Energy
The Senior Client Success Manager at EnergyHub will manage relationships with utility clients, drive client engagement initiatives, oversee project delivery in energy market participation, and collaborate with internal teams to ensure account health and program success. The role requires effective communication and the ability to navigate complex client needs while managing project deliverables and vendor relations.
10 Days Ago
Remote
Nashville, TN
95K-110K Annually
Senior level
95K-110K Annually
Senior level
Software
The Customer Success Manager at Cyara is responsible for ensuring customers derive maximum value from the company's CX solutions, managing relationships, negotiating renewals, and providing strategic insights. This role involves program management throughout the customer lifecycle and may require travel.
10 Days Ago
Remote
Nashville, TN
95K-110K Annually
Senior level
95K-110K Annually
Senior level
Software
The Customer Success Manager will oversee customer engagement to ensure value from Cyara’s solutions, manage client relationships, and negotiate contracts. Responsibilities include setting long-term success plans, hosting client meetings, identifying upsell opportunities, and acting as a program manager during customer interactions.
11 Days Ago
Remote
Nashville, TN
Mid level
Mid level
Information Technology • Software
The Customer Success Manager at Cordance will onboard customers, drive engagement through check-ins, manage renewals and mitigate churn risks, and identify growth opportunities. They will also educate clients on product features and collaborate with various teams to enhance the overall customer experience, while tracking critical customer metrics.
Top Skills: SQL
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