Top Customer Success Jobs in Nashville, TN
The Experience Coordinator is responsible for providing warm greetings to visitors, handling requests, maintaining the lab's appearance, assisting in event execution, and fostering a community among members. This role requires strong attention to detail and a passion for customer service.
As VP of Customer Experience, lead and develop customer experience strategies, manage the customer success team, ensure proactive customer engagement, and drive operational improvements to enhance customer satisfaction and retention. Foster relationships with key clients and collaborate with cross-functional teams to align customer initiatives with business goals.
The Underpayment Specialist facilitates payment recovery for denied and underpaid claims, acting as a liaison for clients and overseeing the appeals process. Responsibilities include reviewing claims, verifying reimbursement documentation, and maintaining confidentiality with patient health information while optimizing revenue for healthcare providers.
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The Product Support Associate at CoStar Group will support customers by addressing inquiries about products or website issues via phone or email. Responsibilities include maintaining product knowledge, providing timely solutions, managing customer records, training clients, and collaborating with various departments to enhance customer experience.
The Customer Service Representative at IngramSpark will enhance publisher relationships, manage title processing, resolve customer issues, and track title progress to boost sales. They will liaise with various departments to ensure customer satisfaction and effectively communicate any concerns between publishers and internal teams.
The Selling Specialist is responsible for driving sales and managing store relationships at the Sephora Cool Springs Store. They will achieve sales goals through education, facilitate store events, and oversee gondola management. The role requires effective communication and support of the brand's image and artistry.
As an Appeals Specialist, you will perform non-medical reviews and process redetermination letters, ensuring accuracy and timeliness. Your duties include preparing unit reports, analyzing workload, and utilizing various software tools to manage documentation and customer inquiries.
The Customer Success Manager is responsible for managing customer relationships, ensuring clients achieve their goals through onboarding, training, and strategizing for product adoption and growth. They track metrics, enhance customer retention, and collaborate across teams to drive service expansion and client satisfaction.
The Bilingual Enrollment Specialist will call prospective members to educate them on Thyme Care’s services and encourage enrollment. The role requires making 80-100 outbound calls daily, understanding member goals, and fostering strong relationships. Responsibilities also include conducting enrollment surveys and participating in development sessions to meet quality and productivity goals.
The CLASS Specialist supports, plans, and delivers professional development, coaching, and training services focused on the CLASS tool. They will travel extensively, providing onsite and virtual services, while collaborating with clients and internal teams to enhance educational interactions and outcomes for preschool aged children.
Top Companies in Nashville, TN Hiring Customer Success Roles
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