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Top Customer Success Jobs in Nashville, TN
Fintech • Software
As a Customer Success Manager at Karbon, you'll manage client relationships, create success strategies, promote product adoption, and ensure customer satisfaction while monitoring account health.
Top Skills:
B2B SaasConsultingProject Management
Fintech • Financial Services
The Head of Customer Success will oversee activation and onboarding for customers, lead a team of 75 CSMs, focus on improving metrics such as spend activation and product adoption, and enhance the customer experience. The role requires collaboration across several departments and is strategic and operational in nature.
Sales • Software
The Digital Customer Success Manager will enhance customer retention through Gainsight by executing engagement strategies, analyzing data for insights, and collaborating with teams to improve customer success programs.
Top Skills:
Gainsight CsGainsight Px
Internet of Things
The Customer Success Manager will manage client relationships, analyze data, oversee account operations, and collaborate with teams to enhance ad product performance and reduce churn.
Cloud • Information Technology • Insurance • Software • Analytics
The Senior Customer Success Manager drives customer engagement and satisfaction by fostering relationships, managing accounts, and ensuring clients maximize their investment in Guidewire solutions.
Top Skills:
AICloud-Native SolutionsGuidewire Insurancesuite
Cloud • Information Technology • Insurance • Software • Analytics
The Senior Customer Success Manager will develop strategic account plans, foster customer relationships, drive engagement and retention, and ensure customer satisfaction with Guidewire solutions.
Top Skills:
Cloud TechnologiesGuidewire Insurancesuite
Artificial Intelligence • Sales • Software
The Director of Customer Success will lead a global team, manage enterprise accounts, develop customer success programs, and drive operational excellence using AI-driven insights.
Top Skills:
Ai-Driven WorkflowsCs Automation ToolsSalesforce
Fintech • Software
The Customer Success Manager is responsible for onboarding clients, driving product adoption, and ensuring customer satisfaction, particularly in bridal retail.
Top Skills:
BridalliveCrm ToolsPos HardwareSaaS
Digital Media • News + Entertainment • Software
The Customer Success Manager ensures customer satisfaction post-sale, drives customer engagement, and partners across teams to enhance customer experience and retention.
Top Skills:
Cloud EnvironmentsIp EnvironmentsVideo Production Software
Big Data • Information Technology • Software • Database • Analytics • Infrastructure as a Service (IaaS) • Big Data Analytics
The role involves acting as a technical advisor for customers, providing guidance on Confluent's products and strategies for technical success, while also helping to drive customer satisfaction and growth.
Top Skills:
Apache FlinkApache KafkaAWSAzureGCPGoJavaPython
Artificial Intelligence • Software • Generative AI
The Mid-market Customer Success Manager will drive customer adoption and retention by managing relationships, onboarding, training, and developing best practices for using the company's product across organizations.
Top Skills:
AIB2B SaasCs Tools
Healthtech
Lead customer success strategy for Delfina's AI-powered maternal care platform, focusing on growth, retention, and partner relationships while managing a team and aligning with various departments.
Top Skills:
Crm SoftwareCustomer Analytics DashboardsSpreadsheet Forecasting
New
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Software
The Customer Success Specialist will manage customer onboarding and retention, analyze metrics, resolve issues, and collaborate with Sales for growth opportunities.
Top Skills:
GainsightHubspot
eCommerce
Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.
Top Skills:
CatalystChurn ZeroGainsightGoogle Data StudioLookerShopifyTableau
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
The Customer Success Manager will support high-profile customers, drive product adoption, maintain relationships, and mitigate churn risk while managing internal and external initiatives.
Top Skills:
CodecsContact Center TechnologyCosFirewallsLanPbx DeploymentQosRoutersRtpSipSwitchesTcp/IpVoip TechnologyWan
Digital Media
The Senior Customer Success Manager at Vidyard will stabilize at-risk accounts, manage the renewal lifecycle, and collaborate cross-functionally to enhance customer success outcomes.
Top Skills:
ClayEverafterGongHubspotIntercomLookerMetbaseSalesforceStatisfyZendesk
Information Technology • Business Intelligence
As a Customer Success Manager, you'll manage customer relationships, drive product adoption, and collaborate with various teams to optimize customer value.
Top Skills:
GainsightSalesforceTotango
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
Customer Success Managers at BitGo manage relationships with institutional clients, guide onboarding, provide support, and relay customer feedback for product improvement.
Top Skills:
CryptocurrencyCustomer SupportDigital Assets
Automotive
As the Enterprise Customer Success Manager, you will foster relationships with customers, manage their integration and adoption of Tekmetric, and ensure customer satisfaction by resolving issues and providing regular updates.
Food • Logistics • On-Demand • Retail • Software
The Customer Success Manager will manage key client relationships, provide technical support, drive customer outcomes, oversee onboarding, and identify growth opportunities.
Top Skills:
Api IntegrationsPythonSQL
Software
The Customer Success Manager will onboard clients, ensure their success with the product, support account growth, and improve internal processes.
Top Skills:
HubspotNotionSaaSSalesforceSlack
Software
The Customer Success Manager manages customer health and satisfaction by driving engagement, collecting data, and facilitating issue resolution to enhance customer experience and retention.
Top Skills:
Csm ApplicationsEnterprise Electronic Health Record (Ehr) ApplicationsMS OfficeVirtual Meeting Tools
Healthtech • Software
Manage customer accounts ensuring satisfaction; provide product consultation; maintain retention; facilitate projects and communication between teams, and meet customer needs.
Top Skills:
Electronic Medical RecordsWeb-Based Software
Cybersecurity
The Senior Customer Success Manager oversees enterprise customer accounts, fostering success through strategic engagements and collaboration, while ensuring customer needs align with company objectives.
Artificial Intelligence • Business Intelligence
The Customer Success Team Lead oversees the CSM team, driving performance through coaching and operational management, ensuring client satisfaction, retention, and success through strategic support and effective training.
Top Skills:
AIPaasSaaS
Top Companies in Nashville, TN Hiring Customer Success Roles
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