Top IT Jobs in Miami, FL

Drive customer adoption, onboard and support technical customers, identify expansion opportunities, manage renewals and risk mitigation, translate technical needs to product/engineering, and deliver strategic account plans and reviews.

Supports and improves IT portfolio governance, including demand intake, prioritization, portfolio reporting, data integrity, governance forums, PMO processes, tools, templates, and stakeholder communications. Partners with IT leaders, project managers, resource managers, and business stakeholders to ensure initiatives align with business priorities and capacity. Provides guidance and training on PMO methodologies, portfolio management practices, governance requirements, and related tools.

Provides first-level, in-person IT support for end users, troubleshooting hardware, software, network, and Microsoft 365 issues. Documents incidents, escalates complex problems, and trains users on common applications. Maintains IT asset inventories, manages equipment procurement and lifecycle, audits inventory, and administers user access provisioning and deprovisioning. Collaborates with remote IT teams, vendors, HR, and department leaders on projects, critical issues, and access-control compliance.

Provides frontline help desk support through phone, email, and ticketing systems. Diagnoses and resolves hardware, software, network, account, VPN, printer, and connectivity issues; installs and configures systems; manages user accounts and permissions; documents solutions; monitors IT systems; supports upgrades and deployments; follows security and compliance procedures; and escalates complex issues to senior engineers.

Provides frontline help desk support through phone, email, and ticketing systems. Diagnoses and resolves hardware, software, network, account, VPN, printer, and connectivity issues; installs and configures systems; manages user accounts and permissions; documents solutions; maintains knowledge-base content; monitors IT systems; supports upgrades and deployments; follows security and compliance procedures; and escalates complex issues to senior engineers.

Provide onsite and global IT support across Apple and Windows environments, troubleshooting hardware, software, SaaS, network, and access issues. Administer IAM integrations, MDM, internal networks, and IT systems; manage device lifecycles and employee onboarding and offboarding. Create documentation, support security processes, deploy tools, collaborate with IT and security teams, and participate in rotating on-call coverage.

Owns and continuously improves ITSM processes across Incident, Problem, Change, Request, and Asset Management in ServiceNow. Partners with infrastructure, networking, security, and service desk teams to govern Dell, Cisco, and Palo Alto Networks operational workflows. Responsibilities include process documentation, KPI and SLA monitoring, audits, workflow governance, cross-functional workshops, continuous improvement, training, and ITIL-aligned process adoption in a regulated utility environment.

Leads an end-to-end network infrastructure refresh involving server upgrades, firewall replacements, switching, routing, and site rollouts. Manages multiple technical workstreams, schedules, budgets, vendors, risks, dependencies, cutovers, change control, compliance, and stakeholder communications. Coordinates migration and downtime planning while reporting progress to senior leadership and mitigating implementation risks.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Leads enterprise strategy, architecture, delivery, governance, and operations across data, analytics, information management, automation, AI, and GenAI. Drives transformation toward governed data foundations, reusable data products, data marketplaces, self-service analytics, and responsible AI. Oversees platforms, pipelines, dashboards, automation initiatives, budgets, vendors, and senior technical teams while partnering with business, Legal, Compliance, Quality, and Security. Builds training, adoption, stewardship, and change-management programs across a global life sciences organization.

Owns the lifecycle, security, and administration of company devices, Mac MDM, user accounts, endpoint controls, networks, servers, backups, logging, and vulnerability remediation. Supports field deployments and customer-site infrastructure, maintains IT policies and documentation, coordinates shared services with parent-company IT, evaluates new tools, and communicates project risks and tradeoffs to leadership.

Leads enterprise IT and cybersecurity strategy, teams, budgets, service delivery, infrastructure reliability, security governance, incident response, compliance, audits, vendor relationships, and operational resilience. Advises executives and boards on technology risk, investments, material incidents, and risk acceptance while establishing standards, metrics, roadmaps, and continuous improvement practices.

Provides advanced helpdesk support, serves as an escalation point, troubleshoots Windows and Mac hardware and software, manages endpoint and mobile devices, supports identity and SaaS access, documents solutions, assists with onboarding and offboarding, and improves IT processes. The role also supports office technology and workplace-related IT needs while mentoring junior technicians and communicating technical concepts clearly to employees.

Perform QA automation testing for customer-facing web systems: create and execute test plans/scripts, automate tests using QTP/UFT and VBScript, collaborate with developers and analysts, and ensure defects are tracked and resolved.

Perform QA testing for web and customer-facing systems: plan, create, and execute test plans and scripts, validate requirements, ensure SDLC and testing lifecycle compliance, collaborate with IT teams, and address issues professionally and timely.

Governs enterprise change enablement and release management processes to support stable, compliant technology delivery. Responsibilities include risk-based change approvals, CAB facilitation, release planning, deployment coordination, audit readiness, rollback and testing oversight, CI/CD integration, production support readiness, KPI reporting, stakeholder communications, and continuous process improvement. The role also manages ITSM and release tooling, supports major incidents and emergency changes, and collaborates with engineering, QA, operations, security, business stakeholders, and auditors.

Provide clinical and technical leadership for GE ultrasound products across South Texas: deliver pre-sales demonstrations, objective-based training, NPI adoption, protocol optimization, and customer education to improve image quality, workflow, and clinical outcomes. Support sales, trade shows, and escalations while maintaining documentation and quality/EHS processes. Frequent travel required.

Designs scalable, secure, and supportable technology solutions for customer implementations and enterprise initiatives. Translates business requirements into architectures spanning applications, integrations, infrastructure, cloud, data, and security. Leads solution design, technical decisions, implementation planning, cost estimation, stakeholder presentations, and risk mitigation. Develops architecture standards, governance processes, reference architectures, and reusable patterns while advising business and technology leaders on modernization and best practices.

Lead IT strategy and operational delivery for Department of State Consular Affairs engagement. Build executive relationships, drive capture and proposal efforts, direct large teams, implement strategic initiatives, and ensure successful program delivery while supporting growth of GDIT's portfolio.

Administer Federal Okta, Slack, and Google Workspace environments; manage identity lifecycle, permissions, SSO integrations, shared drives, and secure communication channels. Provide remote front-line support, troubleshoot access and software issues, and document procedures. Support commercial IT operations, align Federal and commercial workflows, conduct access audits, and assist with security investigations and compliance audits.

Build and operate internal software, platform services, developer tooling, Kubernetes infrastructure, and reproducible Nix environments. Develop Go and Rust automation, improve CI/CD and reliability, support Linux systems, networking, identity, endpoints, and SaaS platforms, and resolve ambiguous technical problems independently. Partner across engineering, security, operations, and business teams while mentoring engineers and shaping technical direction.

Serves as a liaison between business stakeholders and technology teams by gathering requirements, documenting functional specifications, modeling processes, and conducting gap and impact analyses. Partners with architects, developers, and QA teams to deliver ERP, CRM, PSA, and portal solutions. Supports Agile delivery, workshops, UAT, defect resolution, documentation, and post-implementation system support, with particular emphasis on Dynamics 365 F&O or Certinia financial and project processes.

Design, develop, and maintain secure integrations across NetSuite, Coupa, Leapfin, and other enterprise systems. Build iPaaS workflows, custom connectors, webhook and event-driven automations, bulk synchronization processes, monitoring, error handling, and retry mechanisms. Translate finance requirements into technical specifications and data mappings, support implementation projects, document architectures, and maintain audit readiness. Apply AI-powered tooling to automate finance operations while ensuring compliance, security, and reliable handling of sensitive financial data.

Manage day-to-day IT for a remote-first startup, including onboarding and offboarding, device and account administration, employee troubleshooting, IT documentation, vendor coordination, endpoint security, DNS, MDM, patching, and compliance support. The role also contributes to IT projects such as MDM migration, tooling rollouts, vendor evaluation, and security improvements. This is a part-time engagement of approximately 8–10 hours weekly with occasional onsite support preferred in the San Francisco Bay Area.

Process payroll accurately and confidentially, including timekeeping, wages, overtime, bonuses, taxes, deductions, payments, records, and reporting. Resolve payroll discrepancies and respond to employee and management questions. Maintain updated payroll records, calculate unemployment and severance payments, and ensure compliance with relevant legislation and regulations.