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As a Technical Support Representative at BigCommerce, you will provide bilingual (French and English) technical support to merchants, troubleshoot issues, educate customers about platform features, and enhance customer satisfaction. You will engage in phone, email, and chat communications while striving for first contact resolution and assisting with billing and account inquiries.
The Tools and System Administrator will manage the implementation and changes of applications supporting Safety Operations, ensuring operational excellence through innovative tooling initiatives. Responsibilities include administering applications, translating business needs into technical requirements, and collaborating with internal teams to resolve issues.
The Wind Turbine Blade Expert will lead root cause analysis projects, blade design reviews, and inspections. The role involves developing methodologies for blade engineering consulting, collaborating with sales teams for technical support, and ensuring customer satisfaction. The position also includes improving tools and methods and engaging in advisory activities for operational success.
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As an Intermediate Support Engineer, you will provide technical support to US Federal agencies and collaborate with various teams to enhance GitLab’s features and documentation. You will troubleshoot customer issues, contribute to the source code, and improve support processes.
The Regulatory Compliance and Privacy Senior Consultant at Arity will manage and lead regulatory compliance initiatives across the organization, ensuring adherence to data privacy laws. This role involves conducting privacy assessments, compliance reporting, and providing subject matter expertise. The consultant will propose solutions to challenges and help enhance the privacy program.
The Senior Support Engineer I provides advanced technical assistance to resolve customer issues and escalated cases. This role involves diagnosing technical issues, delivering detailed solutions, escalating software bugs, and communicating with customers and stakeholders regarding technical matters.
The Senior Business Applications Administrator at Starburst is responsible for managing applications like Salesforce, Outreach, and ZoomInfo. They will oversee integrations, optimize processes, collaborate with teams to align with marketing strategies, and act as a trusted advisor for technical challenges. This role involves developing workflows and custom objects, ensuring effective execution of key priorities across departments.
As a Senior Technical Support Engineer, you will provide mentorship to the support team, resolve complex customer issues, collaborate with product management, and improve processes. You'll educate customers, assist in troubleshooting, and maintain documentation while contributing to team training.
The Senior Implementation Consultant at Fusion will analyze, design, and configure solutions within the Fusion Framework® on the Force.com cloud platform. Responsibilities include client management, translating business needs into technical configurations, and providing best practice recommendations. The role requires strong problem-solving skills and client interaction to ensure project success.
As a Senior Security Engineer at Wasabi, you will safeguard the cloud storage platform, enhance security practices across data centers, and manage security infrastructure components. Responsibilities include developing and maintaining security controls, managing identity solutions, enhancing vulnerability systems, and collaborating with teams to address security challenges.
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