Top IT Jobs in Miami, FL

Administers and supports SaaS business applications, especially Salesforce, telephony, ticketing, and CRM systems. Responsibilities include troubleshooting, configuration, workflow automation, user and license management, data quality, testing, documentation, end-user training, vendor escalation, security compliance, and project support. The role gathers business requirements, manages application changes and sandbox environments, coordinates user acceptance testing, and provides on-call support. Travel to multiple centers is required 34–66% of the time.

Manages global IT sourcing activities across hardware, software, telecommunications, cloud, and professional services. Executes sourcing events, negotiates renewals and mid-size agreements, manages contract lifecycle compliance, evaluates suppliers, tracks spend and savings, and supports supplier performance management. Coordinates cybersecurity, privacy, AI governance, tax, insurance, and third-party risk reviews while collaborating with stakeholders across multiple brands and jurisdictions. Provides guidance to analysts and contractors and maintains sourcing analytics, dashboards, and renewal calendars.

Manages global IT strategic sourcing across hardware, software, telecommunications, cloud, and professional services. Executes sourcing events, negotiates renewals and mid-size agreements, manages contract lifecycle workflows, coordinates third-party risk reviews, and maintains supplier, spend, savings, and compliance analytics. Partners with technology stakeholders and vendors across multiple brands, supports enterprise negotiations, oversees supplier performance, and guides analysts and contractors. The role requires hybrid on-site work in South Florida and less than 25% travel, including likely shipboard travel.

Manages global IT strategic sourcing across multiple brands, including sourcing events, supplier negotiations, contract lifecycle execution, spend analytics, compliance, risk reviews, and supplier performance. Negotiates renewals, statements of work, SaaS, cloud, and technology agreements; maintains procurement systems and savings reporting; supports enterprise negotiations; and provides guidance to analysts and contractors. The role requires cross-functional stakeholder management, technology contract knowledge, advanced Excel, procurement-system proficiency, and occasional shipboard travel.

Support digital tools, technology initiatives, project workflows, data management, visualization, and technology-enabled solutions. Collaborate with technical professionals to improve engineering and design team workflows, apply classroom knowledge to real-world challenges, and participate in professional development and networking activities.

Own, build, and operate Ro's internal endpoint and VDI systems across macOS, Windows, ChromeOS. Implement IaC, automate workflows (Tines/Okta), deploy software idempotently, contribute to Zero Trust and security tooling (osquery, Santa), support escalations, and participate in on-call rotations while collaborating with IT, Security, and Risk teams.

Provides Tier 1 technical support to internal users and managed-service vendors by phone and email. Troubleshoots network, hardware, software, connectivity, and device issues; performs installations, updates, account creation, onboarding configuration, and conference-room audio/video support. Maintains asset inventories, replaces computer components, tracks and escalates unresolved tickets, and ensures timely resolution while delivering bilingual English-Spanish customer service.

Leads global IT and digital transformation across distributed manufacturing locations. Oversees ERP modernization, enterprise data platforms, analytics, business applications, infrastructure, cybersecurity, governance, vendor relationships, and technology operating models. Coordinates internal teams and external providers, establishes standards, improves reporting and integration, strengthens resilience, and aligns technology investments with operational and financial objectives. Provides leadership and development for enterprise systems, data, analytics, infrastructure, and transformation capabilities.

Lead planning, execution, and delivery of enterprise IT projects, managing scope, schedules, budgets, resources, risks, vendors, and stakeholders. The role oversees software development, cloud transformation, application modernization, and technology implementation initiatives across Agile, Scrum, and Waterfall environments. Responsibilities include cross-functional team leadership, project monitoring and reporting, resource planning, stakeholder communication, and ensuring business and technology objectives are achieved.

Provides architectural leadership for complex CX orchestration platforms built on AWS, Genesys Cloud, and Salesforce. Designs integrations and distributed systems, establishes engineering standards, leads governance and technical roadmaps, resolves high-impact production issues, evaluates technologies, and mentors senior engineers and technical leaders. The role influences enterprise architecture, risk mitigation, platform strategy, and cross-functional technical decisions.

Lead the architecture, development, deployment, and reliability of cloud-based customer experience platforms using AWS, Genesys Cloud, and Salesforce Service Cloud. Design integrations, data pathways, CI/CD pipelines, and infrastructure automation while ensuring security, compliance, scalability, and performance. Serve as a technical subject matter expert, guide global agile teams and vendors, coach engineers, establish DevOps practices, and troubleshoot critical production issues.

Designs and governs end-to-end Salesforce solutions across Life Sciences, Health, Service, and Data Clouds. Leads client discovery, requirements workshops, architecture documentation, data and security modeling, automation, integrations, presales scoping, and delivery oversight. Guides Apex and LWC development, MuleSoft integrations, CI/CD, environment strategy, and regulated life sciences validation. Provides technical leadership to distributed implementation teams in a fully remote, client-facing role.

Leads infrastructure engineering strategy, modernization, project delivery, automation, and operational readiness across hybrid AWS, Azure, on-premises, networking, identity, Microsoft 365, and endpoint platforms. Establishes engineering standards, architecture patterns, security and resilience practices, Infrastructure as Code, CI/CD, monitoring, documentation, and support handoffs. Manages infrastructure projects, vendors, budgets, risks, and executive communications while leading, coaching, and developing an infrastructure engineering team.

Lead the strategy, architecture, administration, optimization, and integration of Agiloft’s Salesforce ecosystem. Gather requirements, design and implement Salesforce solutions, oversee data flows and connected services, guide Salesforce Administrators, manage vendors and implementation partners, and lead related projects. Ensure best practices, automation, system reliability, data accuracy, stakeholder alignment, and continuous improvement across Sales Cloud, CPQ, Service Cloud, Experience Cloud, and integrated platforms.

Develop and maintain scalable CX orchestration platforms using AWS, Genesys Cloud, and Salesforce Service Cloud. Own feature design, implementation, deployment, reliability, troubleshooting, documentation, and code reviews. Collaborate with product, QA, design, and engineering teams; make data-driven technical decisions; provide basic mentorship; and independently lead smaller project components while communicating progress, risks, and blockers.

SkillBridge interns receive hands-on training in Nutanix infrastructure, virtualization, hybrid cloud, storage, networking, and data center technologies. Responsibilities include participating in labs, assisting with infrastructure deployments, migrations, upgrades, monitoring, troubleshooting, hardware installation, and customer projects while shadowing experienced engineers. The program includes mentorship, certification preparation, and potential future opportunities in infrastructure support, cloud consulting, data center operations, and implementation services.

Owns day-to-day IT operations across headquarters and more than twenty software businesses. The role will standardize identity, endpoint, SaaS, device lifecycle, security, onboarding, incident response, vulnerability management, documentation, and acquisition integrations. It will also optimize cloud costs, evaluate vendors and managed services, establish governance, and recommend the long-term IT operating model. This is a hands-on builder role requiring practical judgment, strong communication, and the ability to create reliable, repeatable processes in an ambiguous environment.

Own and automate employee joiner, mover, and leaver processes across HR, identity, collaboration, ticketing, and SaaS platforms. Administer Okta, Jira Service Management, Google Workspace, Atlassian, Slack, and Zoom; build Python, API, orchestration, and AI-assisted workflows with strong security controls. Manage SaaS and non-human identities, licenses, audit evidence, and automation governance while partnering cross-functionally to improve service delivery and reduce manual effort.

Manage IT operations, support-team performance, technical escalations, identity and access management, macOS endpoint administration, collaboration and telephony systems, service workflows, automation, reporting, license utilization, and audit readiness. The role partners with Security and cross-functional teams to maintain compliant systems, improve onboarding and offboarding, establish operational standards, and enhance IT efficiency through automation and AI.

Performs independent IT and internal audits across technology, cybersecurity, operations, financial controls, and compliance. Identifies organizational risks, evaluates internal controls, designs audit procedures, conducts walkthroughs and testing, reports findings, and tracks remediation. The role also develops continuous auditing and data analytics capabilities, supports investigations, monitors audit trends, and mentors staff auditors while managing stakeholder relationships.

Executes complex, risk-based IT audits and evaluates technology control design and operating effectiveness across applications, infrastructure, systems, and cloud environments. Reviews evidence, identifies control deficiencies and cybersecurity risks, documents testing, follows up on corrective actions, and drafts recommendations. Supervises and coaches junior auditors, reviews their workpapers, collaborates with stakeholders, and ensures compliance with audit methodologies and professional standards.

Own strategy, relationships, and performance for agency clients and an internal IT-services account. Lead reporting meetings, manage a direct report and execution partner, coordinate with web development, identify cross-sell opportunities, oversee earned media, and provide leadership with demand-generation metrics. The role requires hands-on digital marketing, SEO, analytics, HubSpot, WordPress, client presentations, strong writing, and managing multiple account timelines.

Execute digital marketing programs for the WheelHouse IT brand and agency clients. Responsibilities include publishing daily social content, writing and publishing weekly WordPress blogs, optimizing on-page SEO, structuring content for AI search, promoting blogs through social media, engaging online communities, supporting client content tasks, and collecting performance data from GA4, Search Console, and social platforms for reporting.

Supports client IT assessments, transformation programs, and operational improvement initiatives. Evaluates IT operations, infrastructure, cloud environments, applications, vendors, costs, risks, and service delivery. Develops strategies, operating models, roadmaps, governance frameworks, financial models, dashboards, and executive presentations. Coordinates workstreams, stakeholder interviews, requirements, and implementation activities while contributing to proposals, methodologies, and junior team guidance.

Leads and grows IT Services consulting capabilities, advising executives on IT strategy, operations, governance, modernization, resilience, and cost optimization. Oversees complex client engagements, transformation programs, teams, budgets, risks, and delivery quality while managing executive relationships and business development. Develops operating models, roadmaps, assessment frameworks, and thought leadership, and recruits and mentors multidisciplinary teams.