Top Senior Operations Jobs in Miami, FL

Oversee mortgage operations, including full P&L responsibility, regulatory compliance, team leadership, and mortgage origination processes. Drive business growth, manage key relationships, and ensure operational excellence.

Oversee departmental administrative operations, supervise office staff, develop processes and policies, manage budgets and operational costs, coordinate office services, purchase supplies and equipment, recruit and train employees, and ensure compliance with internal controls and university procedures.

Drive operational and financial performance across multiple markets by owning KPI cadences, forecasting, analytics, workforce planning, fleet productivity, safety, and operational excellence. Build dashboards, automated workflows, playbooks, and scalable operating systems; identify root causes and corrective actions; standardize best practices; support market launches; and lead cross-functional initiatives with regional and market leadership.

Lead day-to-day operations as the Founder’s execution partner, translating priorities into plans, systems, workflows, KPIs, and accountability structures. Build and develop teams, oversee recruiting and employee development, maintain visibility across production, manage budgets and forecasting, coordinate vendors and advisers, and support new business and revenue initiatives. The role is responsible for scalable organizational growth while reducing the Founder’s operational involvement.

Leads regional customer experience performance across vehicle rental locations. Monitors NPS, reviews, complaints, and service recovery; partners with field leaders to create improvement plans; drives adoption of CX initiatives, technology, training, and operational standards; conducts location reviews; and coaches frontline and district leaders to improve service consistency and accountability.

Own Felix's end-to-end chargeback strategy, build representment playbooks and SOPs, measure and improve win rates via analytics, translate network/regulatory rules into operations, partner cross-functionally with Fraud, Product, and vendors, and mentor junior dispute processors.

Lead and systematize cross-functional operations: own multi-team escalations, build playbooks/runbooks, establish SLAs and metrics, eliminate root causes via automation/agents, and scale delivery and support operations into documented, measurable teams.

Own the company’s revenue operations systems across supply-side recruiting and demand-side go-to-market. Build and administer Go High Level CRM pipelines, scoring models, automation workflows, integrations, governance standards, and executive dashboards. Model funnel economics, monitor conversion and SLA metrics, manage platform vendors, and identify scalability risks. The role partners with senior leadership and establishes operational standards for the revenue team.

The Principal Operations Business Partner leads operational frameworks for product adoption, drives accountability to business KPIs, and identifies risks across cross-functional teams.

Owns the complete lifecycle of school and staff special orders, including custom embroidery, screen printing, spirit wear, and apparel programs. Coordinates customers, schools, vendors, decorators, suppliers, and internal teams from order intake through delivery. Monitors production, inventory, shipping, and fulfillment timelines; ensures order accuracy; resolves escalations; maintains documentation; and identifies process improvements. Requires bilingual English/Spanish service, vendor coordination, strong organization, and experience in operations, logistics, account management, special orders, or project coordination.

Oversee day-to-day administrative operations for the Gordon Center, supervise and train office staff, develop processes and internal controls, manage budgets and purchasing, provide high-level executive support (calendar, travel, correspondence), prepare reports and presentations, coordinate meetings and events, and support development/donor initiatives.

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.

Support middle-office management of syndicated and commercial loan facilities where Santander is agent. Review credit and collateral documentation, monitor deal events, prepare agency deliverables, resolve exceptions, validate loan servicing system entries, maintain controls and audit evidence, escalate issues, and drive process improvements while coordinating with internal and external stakeholders.

Lead fleet-wide shipboard Learning & Development operations by designing and implementing practical, scalable processes. Ensure STCW and LRC training quality, audit readiness, and consistent execution across ships. Coordinate fleet training plans, operationalize enterprise programs, support talent lifecycle for shipboard L&D roles, and partner with Fleet L&D, shipboard HR, and shoreside stakeholders to maintain readiness and continuity in a regulated, inspection-driven environment.

The Senior Operations Lead will provide expertise in C5ISR operations, coordinate with government personnel, oversee projects, and maintain compliance with security standards. The role requires active TS clearance and significant experience in operations management and military intelligence.

Provide hands-on, in-restaurant operational coaching to franchisees and restaurant teams to improve food quality, speed, accuracy, cleanliness, safety, and overall execution. Diagnose performance gaps, develop actionable improvement plans, support rollouts and training, and build strong franchise relationships to drive consistency and profitability across assigned market.

Lead and manage the Middle Market Commercial Lines department, driving growth, overseeing daily operations, ensuring compliance and service delivery, mentoring agents, managing complex accounts and carrier relationships, improving processes, and reporting performance to senior leadership.

Embed with partner firms to standardize and deploy operational playbooks, improve working capital (DSO, WIP, realization), coordinate finance/HR/legal/tech, support tuck-in integrations, and provide operational advisory to regional leadership.

The Director of Revenue Operations will establish and manage the RevOps function, optimizing systems, data, and processes that drive sales, marketing, and customer success, while leading a growing team.