Top Senior Operations Jobs in Miami, FL

Partners with the Office of the CEO and organizational leaders to advance strategic priorities, improve operations, support growth initiatives, and drive cross-functional execution. Responsibilities include executive reporting, business analysis, process improvement, AI enablement, governance, strategic planning, customer and business development support, and initiative tracking. The role requires strong analytical, communication, stakeholder management, and program execution skills.

Manage a portfolio of consumer-facing businesses, owning P&L performance, revenue growth, cost control, customer experience, expansion, and operational efficiency. Analyze financial and operating metrics to guide pricing, staffing, and service decisions. Partner with local operators and centralized Marketing, Finance, HR, IT, Accounting, and Safety teams, while supporting acquisitions, onboarding, compliance, and business improvement initiatives.

Directs 24/7 ground operations at Miami International Airport, overseeing passenger, wheelchair, baggage, skycap, janitorial, and security services. Manages staffing, schedules, ADP timekeeping, budgets, billing support, KPIs, client relationships, safety, regulatory compliance, emergency response, and employee development. Ensures airline service-level requirements, airport regulations, training, badging, and operational standards are consistently met.

Owns and improves the firm’s operating workflows, systems, data, automation, and performance reporting. Responsibilities include standardizing processes, administering practice management and client platforms, maintaining data and access, building dashboards, analyzing profitability and capacity, coordinating technology requests, and supporting operational integration and special projects. The role partners with leadership and staff to improve efficiency and establish scalable operating practices.

Leads daily IT operations for a high-volume hotel environment, ensuring reliable, secure, and high-performing systems. Supervises, coaches, and develops IT Technicians; oversees troubleshooting, incident resolution, service standards, ITIL processes, KPIs, and SLAs. Maintains servers, networks, voice systems, applications, and operational technologies; coordinates cybersecurity and vulnerability initiatives. Manages technology deployments, vendors, budgeting, lifecycle planning, and property-wide IT projects while serving as the escalation point for complex technical issues.

Manages administrative operations for the Executive Dean for Research Office, including executive scheduling, meetings, communications, events, office services, procurement, inventory, expenses, and standard operating procedures. Supervises staff, coordinates stakeholders, administers faculty development services, manages shared communications channels, supports leadership initiatives, monitors budgets and controls, and drives operational projects to completion.

Leads academic operations across a multi-campus health sciences university, translating institutional strategy into scalable processes and performance outcomes. Oversees scheduling, faculty workload planning, curriculum operations, academic policy governance, accreditation readiness, committee operations, budgets, clinical education quality, and instructional innovation. Partners with academic and administrative leaders to standardize delivery across residential, hybrid, and online modalities, improve student and faculty outcomes, and strengthen external partnerships. This campus-based role requires 25–30% travel to other U.S. campuses.

Owns OpenFX’s US banking and licensing operationalization programs, including sponsor-bank and partner onboarding, due diligence, commercial agreements, launch readiness, flow-of-funds design, transaction-monitoring controls, ledger and reconciliation requirements, and integration coordination. Manages partner performance, scorecards, contracts, and rate cards while leading cross-functional initiatives across Legal, Compliance, Finance, Operations, Product, and Engineering. Provides executive decision support and ensures programs launch successfully.

Analyze operational challenges, identify root causes, and uncover trends through data analysis. Build Tableau dashboards and executive presentations, deliver actionable insights, recommend workflow and tool improvements, and collaborate with Business Operations teams on continuous improvement initiatives. The role focuses on optimizing service delivery, operational performance, and customer escalation management.

Own and build eMed’s revenue operations function across top-of-funnel marketing operations, lead lifecycle management, routing, attribution, partner referrals, Salesforce data hygiene, and pipeline governance. Establish policies, processes, SLAs, reporting, and forecasting operations while partnering with Sales, Marketing, Channel, Customer Success, and Analytics teams to improve funnel visibility, conversion, data quality, and revenue performance.

Own the company’s revenue operations systems across supply-side recruiting and demand-side go-to-market. Build and administer Go High Level CRM pipelines, scoring models, automation workflows, integrations, governance standards, and executive dashboards. Model funnel economics, monitor conversion and SLA metrics, manage platform vendors, and identify scalability risks. The role partners with senior leadership and establishes operational standards for the revenue team.

Oversee day-to-day administrative operations for the Gordon Center, supervise and train office staff, develop processes and internal controls, manage budgets and purchasing, provide high-level executive support (calendar, travel, correspondence), prepare reports and presentations, coordinate meetings and events, and support development/donor initiatives.

Provide hands-on, in-restaurant operational coaching to franchisees and restaurant teams to improve food quality, speed, accuracy, cleanliness, safety, and overall execution. Diagnose performance gaps, develop actionable improvement plans, support rollouts and training, and build strong franchise relationships to drive consistency and profitability across assigned market.