Top Senior Operations Jobs in Miami, FL

Leads daily IT operations for a high-volume hotel environment, ensuring reliable, secure, and high-performing systems. Supervises, coaches, and develops IT Technicians; oversees troubleshooting, incident resolution, service standards, ITIL processes, KPIs, and SLAs. Maintains servers, networks, voice systems, applications, and operational technologies; coordinates cybersecurity and vulnerability initiatives. Manages technology deployments, vendors, budgeting, lifecycle planning, and property-wide IT projects while serving as the escalation point for complex technical issues.

Manages administrative operations for the Executive Dean for Research Office, including executive scheduling, meetings, communications, events, office services, procurement, inventory, expenses, and standard operating procedures. Supervises staff, coordinates stakeholders, administers faculty development services, manages shared communications channels, supports leadership initiatives, monitors budgets and controls, and drives operational projects to completion.

Leads academic operations across a multi-campus health sciences university, translating institutional strategy into scalable processes and performance outcomes. Oversees scheduling, faculty workload planning, curriculum operations, academic policy governance, accreditation readiness, committee operations, budgets, clinical education quality, and instructional innovation. Partners with academic and administrative leaders to standardize delivery across residential, hybrid, and online modalities, improve student and faculty outcomes, and strengthen external partnerships. This campus-based role requires 25–30% travel to other U.S. campuses.

Owns OpenFX’s US banking and licensing operationalization programs, including sponsor-bank and partner onboarding, due diligence, commercial agreements, launch readiness, flow-of-funds design, transaction-monitoring controls, ledger and reconciliation requirements, and integration coordination. Manages partner performance, scorecards, contracts, and rate cards while leading cross-functional initiatives across Legal, Compliance, Finance, Operations, Product, and Engineering. Provides executive decision support and ensures programs launch successfully.

Leads product operations and strategy for Consumer Payments, partnering with the VP and squad leaders to translate strategy into execution. Owns operational rhythms, OKRs, roadmap summits, stakeholder alignment, cross-functional workflows, AI adoption, and process optimization. Uses data, analytics, and user research to identify opportunities and support business decisions while coordinating Engineering, Product, Compliance, Finance, and other teams.

Analyze operational challenges, identify root causes, and uncover trends through data analysis. Build Tableau dashboards and executive presentations, deliver actionable insights, recommend workflow and tool improvements, and collaborate with Business Operations teams on continuous improvement initiatives. The role focuses on optimizing service delivery, operational performance, and customer escalation management.

Provides proactive executive and operational support to Customer Business Operations leadership and the Office of the CEO. Responsibilities include complex calendar and travel management, meeting preparation, expense administration, project tracking, workflow optimization, executive presentation development, communications, visitor logistics, office readiness, and confidential special projects. The role also uses collaboration, automation, and generative AI tools to improve executive productivity and organizational efficiency.

Leads non-instructional operations across South Florida charter school campuses. Coaches Deans of Operations, drives enrollment and family experience outcomes, oversees budgets, purchasing, vendors, facilities, transportation, nutrition, safety, emergency preparedness, and regulatory compliance. Uses operational metrics and dashboards to improve enrollment, student persistence, leadership retention, and campus readiness while supporting expansion and maintaining consistent standards across the region.

Own and build eMed’s revenue operations function across top-of-funnel marketing operations, lead lifecycle management, routing, attribution, partner referrals, Salesforce data hygiene, and pipeline governance. Establish policies, processes, SLAs, reporting, and forecasting operations while partnering with Sales, Marketing, Channel, Customer Success, and Analytics teams to improve funnel visibility, conversion, data quality, and revenue performance.

Own the company’s revenue operations systems across supply-side recruiting and demand-side go-to-market. Build and administer Go High Level CRM pipelines, scoring models, automation workflows, integrations, governance standards, and executive dashboards. Model funnel economics, monitor conversion and SLA metrics, manage platform vendors, and identify scalability risks. The role partners with senior leadership and establishes operational standards for the revenue team.

Oversee day-to-day administrative operations for the Gordon Center, supervise and train office staff, develop processes and internal controls, manage budgets and purchasing, provide high-level executive support (calendar, travel, correspondence), prepare reports and presentations, coordinate meetings and events, and support development/donor initiatives.

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.

Provide hands-on, in-restaurant operational coaching to franchisees and restaurant teams to improve food quality, speed, accuracy, cleanliness, safety, and overall execution. Diagnose performance gaps, develop actionable improvement plans, support rollouts and training, and build strong franchise relationships to drive consistency and profitability across assigned market.

Lead and manage the Middle Market Commercial Lines department, driving growth, overseeing daily operations, ensuring compliance and service delivery, mentoring agents, managing complex accounts and carrier relationships, improving processes, and reporting performance to senior leadership.

Embed with partner firms to standardize and deploy operational playbooks, improve working capital (DSO, WIP, realization), coordinate finance/HR/legal/tech, support tuck-in integrations, and provide operational advisory to regional leadership.