Top Customer Success Jobs

The Principal Customer Success Manager will oversee and guide strategic customer accounts in their engineering transformation journey, focusing on implementation, program success, and renewal while fostering customer relationships and identifying growth opportunities.

Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.

The Strategic Customer Success Manager builds executive relationships, guides customers on best practices, and drives product adoption while managing risks and delivering business value.

Manage client relationships and drive product adoption at leading asset management firms through effective onboarding and proactive support, collaborating with sales and internal teams.

As a Customer Success Manager, manage global client relationships, drive product adoption, and leverage digital marketing strategies to achieve customer success and satisfaction.

The Customer Success Manager at Smartly manages client relationships, drives customer satisfaction, and improves operational processes using digital marketing strategies.

As a Customer Success Engineer, you will manage technical implementations, guide clients through onboarding, and develop custom JavaScript solutions for data analytics, ensuring client success in achieving their goals.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

Own post-sale client relationships for ecommerce partners: manage campaigns, analyze performance, identify growth and upsell opportunities, use AI-driven analytics to optimize results, and advocate client needs cross-functionally to drive measurable outcomes.

Lead the global Customer Success Team, drive renewals and upsell initiatives, develop customer best practices, and oversee the TAM and IA teams.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

Manage post-sale relationships for healthcare practices, ensuring customer success through onboarding, integration, support, and feedback-driven product enhancements.

Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.

As a Customer Success Manager, you will guide customers in utilizing Braze's services, drive feature adoption, analyze product usage, and maintain strong client relationships.

Manage client relationships and programmatic ad campaigns, ensuring successful execution while identifying growth opportunities through data analysis and account management strategies.

Support enterprise clients by executing account strategy, acting as product expert, managing operational workflows and bug resolution, producing data-driven reports, and assisting on account projects to drive adoption and retention.

Support enterprise clients alongside Enterprise CSMs by executing account strategy, acting as a product expert, managing technical escalations and bug lifecycles, producing operational reports and data analysis, identifying cost-savings and optimization opportunities, and overseeing internal account projects to drive adoption and retention.

As a Senior Customer Success Manager, you will build relationships, onboard clients, and drive product adoption, managing technical issues and project plans while advocating for customer success.

Support customer relationships, assist with strategic planning, coordinate process improvements, manage upselling, troubleshoot issues, and communicate internally for customer delight.

The Senior Customer Success Manager at Arcadia manages a portfolio of enterprise customers, mentoring a team to enhance customer success through strategic implementations and strong relationships.

The Customer Success Manager will build relationships with Mid-Market Customers, drive product adoption, minimize churn, identify growth opportunities, and serve as the customer's voice within the organization.

The Senior Customer Success Engineer provides enterprise technical support to customers, ensuring effective solutions for data management and backup issues while maintaining high customer satisfaction and facilitating communication with cross-functional teams.

Lead AI-driven analysis bridging unstructured customer feedback and structured data to surface insights, drive retention, improve Care operations, build analytical playbooks, and influence senior leadership.

The Customer Success Manager will build relationships with customers, drive product value, support deployments, and ensure customers achieve their goals with Moveworks.

In this role, you will enhance customer engagement by developing relationships, driving product value, managing onboarding, and gathering feedback for improvements.