Top Customer Success Jobs in Kansas City, MO

Reposted 18 Days AgoSaved
Easy Apply
Remote
Kansas City, MO
Easy Apply
Entry level
Entry level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.
Top Skills: Agile PlanningContinuous DeliveryContinuous IntegrationDevsecopsGitlab
Reposted 18 Days AgoSaved
Remote or Hybrid
Kansas City, MO
125K-210K Annually
Senior level
125K-210K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Principal Customer Success Manager fosters relationships with key clients, drives product adoption, and mentors team members to enhance customer engagement and satisfaction.
Top Skills: GainsightSalesforce
Reposted 21 Days AgoSaved
Easy Apply
Remote or Hybrid
Kansas City, MO
Easy Apply
225K-280K Annually
Senior level
225K-280K Annually
Senior level
Legal Tech • Software • Generative AI
Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.
Top Skills: AIB2B Saas
Reposted 21 Days AgoSaved
In-Office or Remote
Kansas City, MO
94K-122K Annually
Entry level
94K-122K Annually
Entry level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.
Top Skills: Google DocsGoogle Sheets
Reposted 21 Days AgoSaved
Remote
Kansas City, MO
94K-122K Annually
Mid level
94K-122K Annually
Mid level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.
Top Skills: Google DocsGoogle Sheets
Reposted 21 Days AgoSaved
Easy Apply
Remote
Kansas City, MO
Easy Apply
94K-158K Annually
Mid level
94K-158K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Architect, you'll align GitLab's DevSecOps platform with customers' business goals, provide technical enablement, manage customer portfolios, and ensure satisfaction through collaboration with various teams.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGit
23 Days AgoSaved
Easy Apply
Remote
Kansas City, MO
Easy Apply
175K-185K Annually
Senior level
175K-185K Annually
Senior level
Artificial Intelligence • Hardware • Healthtech • Software
Own strategic operator relationships for a healthtech senior-living platform: drive adoption, demonstrate ROI, secure renewals and expansions, lead executive business reviews, mentor CSMs/CSDs, and represent customer needs cross-functionally. Operate at both executive and operational levels with ~30% travel.
25 Days AgoSaved
Easy Apply
Remote
Kansas City, MO
Easy Apply
110K-188K Annually
Senior level
110K-188K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, manage merchant relationships, drive revenue growth, and optimize performance through cross-functional collaboration and contract management.
Top Skills: Bi ToolsSalesforce
12 Hours AgoSaved
Remote
Kansas City, MO
Expert/Leader
Expert/Leader
Fintech • Healthtech • Professional Services • Software
Lead Pearl's revenue-oriented Customer Success organization to own NRR, GRR, and expansion ARR. Build and scale teams and programs to drive onboarding, adoption, retention, and expansion across SMB and Enterprise, using automation, LMS, and AI tools. Partner with Sales, Product, Marketing, and Partners to improve time-to-value, NPS, and product adoption, and represent Pearl at industry events and international markets.
Reposted 18 Hours AgoSaved
Remote
Kansas City, MO
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Information Technology • Software
The Customer Success Manager at Antenna will manage critical customer relationships, ensuring engagement and growth through tailored applications of Antenna's data and products.
Top Skills: AIData Analytics
Reposted 18 Hours AgoSaved
In-Office or Remote
Kansas City, MO
Mid level
Mid level
Information Technology • Marketing Tech • Mobile • Software
Manage and grow enterprise client relationships in A2P messaging, ensuring exceptional service, renewals, and identifying growth opportunities.
Top Skills: A2P MessagingCRM
Reposted 18 Hours AgoSaved
Remote or Hybrid
Kansas City, MO
76K-95K Annually
Mid level
76K-95K Annually
Mid level
Cloud • Security • Software
The Customer Success Manager will manage customer relations, analyze data, advocate for customer needs, and provide technical guidance while occasionally traveling to client sites.
Top Skills: Cloud ServiceCrm SystemsGainsightIdentity ManagementSFDC
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Reposted 18 Hours AgoSaved
Remote
Kansas City, MO
90K-110K Annually
Mid level
90K-110K Annually
Mid level
Big Data • Retail • Software • Analytics
As a Customer Success Manager, you will lead onboarding, guide technical implementation, maintain conversion rates, and enhance customer engagement and revenue growth.
Top Skills: HubspotLinearNotionSlack
Reposted 18 Hours AgoSaved
Remote
Kansas City, MO
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Logistics • Software • Transportation • Analytics
Manage technical customer relationships, resolve complex issues, improve support workflows using AI, and build documentation to enable teams. Liaise between customers and Product/Engineering.
Top Skills: Ai ToolsAPIsCsvJSONSQLWebhooks
Reposted 18 Hours AgoSaved
Remote
Kansas City, MO
Mid level
Mid level
Software
The Scaled Customer Success Manager will own and optimize the startup program, focusing on customer journey, activation, retention, and growth using automation and workflows.
Top Skills: AmplitudeCensusClayCustomer.IoHightouchHubspotIntercomLinearMixpanelRetoolZapierZendesk
Reposted 18 Hours AgoSaved
Remote
Kansas City, MO
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.
Top Skills: Customer Success ToolingEhrSalesforce
Reposted 18 Hours AgoSaved
Remote or Hybrid
Kansas City, MO
72K-115K Annually
Mid level
72K-115K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.
Top Skills: GainsightSalesforceServicetitanTableau
Reposted 18 Hours AgoSaved
Remote or Hybrid
Kansas City, MO
87K-139K Annually
Mid level
87K-139K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will manage a portfolio of enterprise accounts, build relationships, analyze data for insights, and ensure customer satisfaction.
Reposted 18 Hours AgoSaved
Remote
Kansas City, MO
45K-84K Annually
Entry level
45K-84K Annually
Entry level
Software
The Associate Customer Success Manager will support tech-touch customers, ensuring adoption and driving retention through relationship building and product guidance.
Top Skills: Cloud SoftwareCustomer Success ToolsGainsightSaaS
Reposted YesterdaySaved
Remote
Kansas City, MO
Mid level
Mid level
Fintech • Software
The Customer Success Manager at SS&C will build relationships, manage renewals, support customers, and develop success strategies.
Top Skills: Excel
Reposted YesterdaySaved
Remote
Kansas City, MO
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Reposted YesterdaySaved
Remote
Kansas City, MO
154K-192K Annually
Senior level
154K-192K Annually
Senior level
Healthtech • Database
The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.
Top Skills: Cloud-Based TechnologySaaS
Reposted YesterdaySaved
Remote
Kansas City, MO
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Edtech • Machine Learning • Software • Database
The Customer Success Manager will lead onboarding, maintain relationships, analyze data, facilitate renewals, and gather customer feedback while managing complex district implementations.
Top Skills: ClasslinkCleverGainsightGoogle SuiteSalesforceSftp
Reposted YesterdaySaved
Remote
Kansas City, MO
76K-95K Annually
Mid level
76K-95K Annually
Mid level
HR Tech • Software
The Customer Success Manager II manages customer relationships, driving platform adoption and retention, while collaborating with various departments to ensure client success.
Top Skills: CRMGainsightHubspotLeave Management SaasSalesforce
Reposted YesterdaySaved
Remote
Kansas City, MO
96K-160K Annually
Mid level
96K-160K Annually
Mid level
Information Technology • Consulting
The Arlo/RLA Customer Success Manager oversees post-election audit product services, optimizing customer onboarding, training, and support processes across various states.
Top Skills: Data Reporting ToolsRisk-Limiting AuditsSoftware Training
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