Top Operations Manager Jobs in Kansas City, MO

Owns revenue operations strategy and GTM planning, including forecasting, annual planning, business reviews, incentive design, analytics, KPI dashboards, and performance insights. Partners with Finance, Product, and Operations to improve sales productivity, align headcount with revenue goals, and execute multi-quarter strategic workstreams. The role translates complex data into leadership recommendations and manages cross-functional projects in a fast-paced environment.

Own marketing and partnerships operations infrastructure, including HubSpot workflows, lead routing, scoring, attribution, lifecycle management, campaign tracking, Salesforce integrations, and PartnerStack administration. Improve funnel efficiency, pipeline hygiene, lead conversion, and channel ROI through automation, reporting, forecasting, and data governance. Collaborate with Marketing, Partnerships, Sales, Customer Success, Business Systems, and Analytics teams to implement scalable revenue processes.

Build and ship internal data and AI products to help Product and Engineering teams. Analyze large structured and unstructured datasets, convert analyses into repeatable tools and dashboards, and drive end-to-end projects from scoping to launch and iteration. Use AI-assisted development tools responsibly, translate findings into decision-ready recommendations, and embed feedback loops and documentation for long-term adoption.

Lead day-to-day operations for transitional housing programs: oversee facilities management, procurement, budgeting and forecasting, compliance, process improvement, and reporting. Mentor staff, manage Microsoft 365 and FreshService usage, handle purchasing and vendor relationships, and communicate with stakeholders to support residents and organizational goals.

Lead a team supporting Enterprise and Strategic accounts across the quote-to-cash lifecycle. Build dashboards and analytics to track operational metrics and SLAs, partner cross-functionally to design scalable workflows, and drive process improvements and projects to completion.

Leads strategic workforce management for Customer Experience operations, including AI-informed capacity planning, forecasting, scenario modeling, staffing plans, cost modeling, and automation productivity analysis. Partners with Finance, Product, Legal, Compliance, and senior leadership to align workforce priorities, regulatory readiness, and resourcing decisions. Drives strategic initiatives from business case development through execution and serves as a workforce planning center of excellence.

Leads a global Deal Operations team responsible for exception quoting, case management, approval queues, service levels, and quarter-end execution. Drives cross-functional improvements across Sales, Finance, Renewals, IT, and CPQ, translating system complexity into recommendations, reducing manual work through process optimization and automation, and serving as the escalation point for complex quoting. Manages team performance, hiring, documentation, governance, and operational change.

Own the enterprise deal desk, structuring complex transactions, enforcing pricing and discounting discipline, and coordinating approvals across Sales, Finance, Legal, and Customer Success. Lead RFP responses, pricing and packaging strategy, CPQ and quote-to-cash operations, business-value modeling, renewal commercials, revenue assurance, and commercial audits. Ensure accurate, compliant quotes and contracts while balancing sales velocity, revenue integrity, and commercial risk.

Lead strategy and operations for Rula's psychiatry business: define long-term growth plans, evaluate new service and business opportunities, build financial models and LTV analyses, and drive cross-functional pilots and scalable initiatives while influencing executive stakeholders.

Oversee Kansas City lockbox processing and customer service teams, ensuring accurate payment processing, SLA performance, staffing, quality, regulatory compliance, risk controls, and audit readiness. Hire, train, coach, and evaluate employees; coordinate equipment support with IT and vendors; resolve client inquiries and exceptions; prepare operational reports; and lead process automation and efficiency initiatives.

Build and lead Polymarket’s fraud operations function, including investigation workflows, SOPs, case routing, escalation paths, SLAs, QA processes, and reporting. Manage Fraud Analysts and BPO partners, oversee performance and capacity, investigate fraud typologies, identify process bottlenecks, and partner with Product, Engineering, Data Science, Compliance, and Fraud Strategy to improve detection, automation, and prevention.

Owns V2’s internal consulting operations, process improvement, reporting, project coordination, vendor and software lifecycle management, security governance, audits, and IT initiatives. The role manages penetration testing, data retention, access provisioning, platform administration, AI-enabled workflow development, product evaluations, renewals, and policy updates. It partners closely with operations and IT leadership while providing hands-on support across business processes, enterprise SaaS systems, compliance, and technology strategy.

Own and improve onboarding, training, and enablement programs for technical data teams. Build scalable systems, resources, and workflows; support recruiting through candidate evaluation and interviews; use AI tools to maintain content and identify training gaps; and measure onboarding, training, and operational outcomes using KPIs and automated tracking. The role partners cross-functionally with data leaders and employees in a fast-growing, ambiguous environment.

Own the Global Support organization’s annual operating plan, capacity, headcount, and cost models. Lead monthly and quarterly business reviews, develop reporting frameworks, validate metrics, and provide executive-level insights and recommendations. Partner cross-functionally with Support, Finance, Workforce Management, and People to improve productivity, staffing, cost-to-serve, vendor strategy, and customer experience. Use AI and self-service analytics tools to accelerate modeling, reporting, and operational decision-making.

Owns the operational health, governance, and integrity of customer and prospect data across Salesforce, Marketo, Demandbase, and related GTM systems. Responsibilities include data stewardship, deduplication, enrichment, lifecycle management, integration monitoring, synchronization troubleshooting, segmentation support, data-quality dashboards, process documentation, automation improvements, and audit support. Partners cross-functionally with Revenue Operations, Marketing, Sales, Customer Success, Analytics, and Data Engineering to enable reliable reporting, automation, and AI workflows.

Manage daily operations across multiple projects, crews, locations, or high-value accounts. Supervise staff, supplies, production, quality, performance metrics, schedules, billing, documentation, safety compliance, and HR policy adherence. The role requires independent decision-making, strong organization, multitasking, and proficiency with Microsoft Office.

Leads multiple fraud operations teams focused on disputes and compliance. Oversees people leaders and individual contributors, sets operational strategy, improves productivity, quality, service levels, and compliance, manages queue health, resolves escalated risk events, and drives cross-functional change. The role also supports recruiting, talent development, AI-enabled efficiency initiatives, Lean Six Sigma practices, and data-driven operational improvements.

Develop go-to-market strategies, lead high-impact cross-functional initiatives, build analytical models and dashboards, and improve operational efficiency. The role analyzes market trends, customer segments, competitive landscapes, and commercial performance while translating data into executive recommendations. It requires strong stakeholder management, leadership, communication, spreadsheet modeling, SQL familiarity, and the ability to leverage AI tools in a fast-paced SaaS environment.

Manage shift operations, staff hiring/onboarding/training, performance and corrective actions, ensure food safety and quality standards, maintain cleanliness and security, execute cash and financial controls, and support sales and customer service goals at high-volume restaurants.

Drives operational excellence through data analysis, dashboards, process improvements, and cross-functional project leadership. The role embeds with business units to manage day-to-day operations, investigate trends, answer strategic questions, implement workflows, coordinate stakeholders, track deliverables, and present insights to technical and non-technical audiences. It serves as a strategic partner to operations leadership in a fast-paced, ambiguous environment.

Partners with sales leadership to execute go-to-market strategy and improve revenue operations across the Americas. Owns forecasting, pipeline health, territory alignment, CRM governance, quarterly planning, dashboards, lead routing, and GTM workflows. Collaborates with Finance, Marketing, and other stakeholders to improve reporting, data hygiene, processes, documentation, and system rollouts. Provides analysis and operational insights in a fast-paced, scaling environment.

Lead seasonal staff and manage logistics for junior and group residential programmes across multiple North American centres. Responsibilities include accommodation, transport and schedule coordination, budget and timesheet management, staff recruitment/training/supervision, health & safety compliance, client liaison, and programme quality assurance. Role requires hands-on operations management during busy summer periods.

Leads the renewal operating model, process transformation, reporting, forecasting, and AI-enabled automation. Builds trusted dashboards, improves data quality and forecast accuracy, reduces manual work, and drives cross-functional change across Renewals, Customer Success, Sales, Finance, Data & Analytics, and Information Systems. Establishes governance, controls, documentation, and responsible AI practices while delivering actionable insights and communicating operational progress, risks, and recommendations to senior leaders.

Own strategy and daily operations for Vanta’s mid-to-late funnel upmarket sales motion. Lead opportunity management, forecasting, complex deal structuring, contracting workflows, Rules of Engagement, and cross-functional process improvements. Partner with Sales, Deal Desk, Finance, Legal, and GTM Systems teams to improve seller effectiveness, conversion, sales efficiency, and revenue predictability. Diagnose funnel friction, guide complex deals, align stakeholders, and implement scalable operating-model improvements.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.