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Top Customer Success Jobs in Kansas City, MO

3 Days Ago
Remote
Kansas City, MO
Senior level
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage 30-40 Enterprise customers, ensuring satisfaction, driving adoption, and building strong relationships to maximize value.
Top Skills: Active DirectoryCloud TechnologiesCybersecurityDomain ControllersIdentity ProtectionLinuxNetworkingWindows
Reposted 3 Days Ago
Remote
Kansas City, MO
114K-114K Annually
Senior level
114K-114K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Customer Success Manager at Toast, you will serve as the main point of contact for enterprise customers, driving product adoption and customer satisfaction. Responsibilities include relationship building, consultative engagement to retain SaaS revenue, facilitating customer demos, and collaborating across internal teams to resolve customer issues and gather feedback.
4 Days Ago
Remote
Hybrid
Kansas City, MO
95K-115K Annually
Senior level
95K-115K Annually
Senior level
Fintech • Payments • Software
The Senior Customer Success Manager will manage B2B customer relationships, oversee onboarding, renewals, and ensure client satisfaction by leveraging Flywire solutions for their mutual benefit.
4 Days Ago
Easy Apply
Remote
Kansas City, MO
Easy Apply
Mid level
Mid level
Healthtech • Software
As a Senior Client Success Associate, you will foster relationships with providers and clients, assist the Customer Success team, and monitor performance metrics to improve service delivery.
Reposted 4 Days Ago
Easy Apply
Remote
Kansas City, MO
Easy Apply
Mid level
Mid level
Cloud • Information Technology • Security • Software
The Customer Success Manager will build customer relationships, educate on GRC metrics, own customer health, and drive adoption of Risk Cloud solutions.
Top Skills: Risk CloudSaas Applications
6 Days Ago
Easy Apply
Remote
Kansas City, MO
Easy Apply
Junior
Junior
Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you will engage with customers, drive adoption, create support resources, and collaborate internally to enhance customer experiences.
Top Skills: CatalystCrm SystemsFrontGongGoogle WorkspaceJIRANotionSalesforceSigmaSlackTotangoZoom
11 Days Ago
Easy Apply
Remote
Hybrid
Kansas City, MO
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
Lead and develop a Customer Success team to enhance customer relationships, drive business objectives, and ensure measurable growth and satisfaction metrics are achieved.
Top Skills: Customer Relationship ManagementData AnalysisMachine LearningSaaS
Reposted 6 Days Ago
Easy Apply
Remote
Kansas City, MO
Easy Apply
Senior level
Senior level
Security • Software • Cybersecurity • Automation
The Customer Success Manager will foster customer relationships, drive product adoption, collaborate with teams for revenue growth, and provide insights for compliance journeys.
Top Skills: CatalystChili PiperCrm SystemsGongGoogle WorkspaceJIRANotionSalesforceSigmaSlackZoom

Featured Jobs

Junior
Healthtech • Insurance
The role involves supporting Sales Executives with RFPs, preparing presentations, organizing meetings, managing client information, and other administrative tasks.
Top Skills: Crm Ms DynamicsMs Office SuiteSalesforceSharepointSmartsheet
6 Days Ago
Easy Apply
Remote
Kansas City, MO
Easy Apply
Senior level
Senior level
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager will partner with enterprise customers, driving value and adoption of the Drata platform by aligning solutions with their business objectives and ensuring satisfaction and retention through strategic plans and collaboration.
Top Skills: CatalystJIRASalesforceSigma
6 Days Ago
Easy Apply
Remote
Kansas City, MO
Easy Apply
Senior level
Senior level
Security • Software • Cybersecurity • Automation
The Customer Success Manager will drive customer value and adoption of the Drata platform, managing enterprise accounts and collaborating across teams to enhance customer satisfaction and retention.
Top Skills: CatalystJIRASalesforceSigma
6 Days Ago
Easy Apply
Remote
Kansas City, MO
Easy Apply
Mid level
Mid level
Artificial Intelligence • Healthtech • Telehealth
Manage relationships with partners, drive adoption of best practices, oversee customer lifecycle, and present data-driven insights to decision-makers for optimal product utilization.
Top Skills: CRMData VisualizationSaaS
10 Days Ago
Remote
Hybrid
Kansas City, MO
128K-200K Annually
Senior level
128K-200K Annually
Senior level
Cloud • Enterprise Web • Healthtech • Mobile • Software
Manage post-sales relationships with enterprise clients, focusing on client retention, product adoption, satisfaction, and strategic growth through tailored success plans and regular engagement.
Top Skills: Data AnalyticsEhrsGainsightSaas PlatformsSalesforce
8 Days Ago
Remote
Hybrid
Kansas City, MO
144K-160K Annually
Senior level
144K-160K Annually
Senior level
Cloud • Edtech • Information Technology • Software
The Senior Customer Success Manager engages and retains customers, driving renewals and expansion, while ensuring maximum value from the platform and establishing trusted relationships.
Top Skills: GainsightSalesforce
8 Days Ago
Easy Apply
Remote
Kansas City, MO
Easy Apply
Senior level
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
Manage key B2B accounts for Affirm, driving retention and growth through strategic initiatives and cross-functional collaboration, while analyzing performance and improving relationships.
Top Skills: Google Workspace
Reposted 9 Days Ago
Remote
Kansas City, MO
Senior level
Senior level
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Manage customer relationships post-sale, focus on product adoption, influence platform development, advocate for customers, and collaborate with technical teams.
Top Skills: AnalyticsAPIsCRMCx/Support SoftwareHTMLSaaSSQL
8 Days Ago
Easy Apply
Remote
Hybrid
Kansas City, MO
Easy Apply
83K-112K Annually
Mid level
83K-112K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage and execute strategic projects within the Customer Success organization. Collaborate with cross-functional teams to enhance customer and employee experiences, ensuring operational efficiency and change management.
Top Skills: B2B HardwareProject Management SoftwareSaaS
9 Days Ago
Remote
Hybrid
Kansas City, MO
100K-170K Annually
Mid level
100K-170K Annually
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Senior Customer Success Manager will enhance customer value from LogScale/Next-Gen SIEM products, focusing on retention and project success through relationship building and proactive support.
Top Skills: CloudDevOpsIt OperationsSIEMSoar
9 Days Ago
Remote
Kansas City, MO
Senior level
Senior level
Information Technology • Security • Software • Cybersecurity
The Client Success Sr. Onboarding Program Manager leads the client onboarding process, manages a team, and ensures a seamless client transition and experience.
Top Skills: AndroidiOSmacOSWindows
9 Days Ago
Remote
Hybrid
Kansas City, MO
Mid level
Mid level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Customer Success Manager, you'll establish partnerships with clients, oversee onboarding, train users, manage customer success strategies, and collaborate with teams to identify upsell opportunities and evaluate customer satisfaction.
Top Skills: CybersecuritySaaS
Reposted 4 Days Ago
Remote
Kansas City, MO
Senior level
Senior level
AdTech
The Engagement Manager leads client projects, driving revenue growth and transformation by managing teams, delivering analyses, and communicating insights to executives.
Top Skills: Customer SuccessMarketingRevenue OperationsSales Strategy
4 Days Ago
Remote
Kansas City, MO
Senior level
Senior level
Logistics • Sales
The Technical Account Manager oversees operational and technical support for accounts, ensuring end-to-end delivery and managing customer relationships to enhance the customer experience.
Top Skills: Customer SuccessSoftware As A ServiceSupply ChainTechnical Support
10 Days Ago
Easy Apply
Remote
Hybrid
Kansas City, MO
Easy Apply
Mid level
Mid level
Enterprise Web • Hardware • Internet of Things • Software
The Customer Success Manager will manage customer accounts, enhance operations through Tulip's platform, ensure renewals, and coordinate with internal teams.
Top Skills: No-Code PlatformSaaS
10 Days Ago
Remote
Kansas City, MO
Internship
Internship
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Customer Success Intern supports the team by creating documents, applying XBRL tagging, and collaborating with various departments while providing excellent service.
Top Skills: ExcelGoogle DocsWdeskWordXbrl
10 Days Ago
Remote
Kansas City, MO
164K-265K Annually
Senior level
164K-265K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Senior Director of Enterprise Customer Success leads strategies for scaling customer success, builds high-performance teams, and ensures alignment with business objectives to enhance customer value and satisfaction.
Top Skills: AnalyticsEnterprise SoftwareSaaS

Top Companies in Kansas City, MO Hiring Customer Success Roles

See All
Flywire Thumbnail
Software • Payments • Fintech
10 Offices
1200 Employees
LogicGate Thumbnail
Software • Security • Information Technology • Cloud
2 Offices
215 Employees
Toast Thumbnail
Software • Information Technology • Hospitality • Food • Fintech • Cloud
8 Offices
5000 Employees
SBI Thumbnail
AdTech
2 Offices
441 Employees
Cohere Health Thumbnail
Software • Healthtech
Fully Remote
800 Employees
Silverfort Thumbnail
Security • Sales • Information Technology • Cybersecurity • Automation
Fully Remote
442 Employees

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