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Top Customer Success Jobs in Jacksonville, FL

1,056+ Job Results
5 Hours Ago
Jacksonville, FL
Remote
1,162 Employees
3-5 Years of Experience
1,162 Employees
3-5 Years of Experience
Information Technology • Internet of Things
As a Customer Success Manager, you will be the face of Insider to our clients. Your main responsibilities include understanding our clients' needs, matching them with our products, ensuring they utilize our technology effectively, and maintaining a strong relationship with them. You will also be responsible for providing feedback to your team, identifying opportunities to add value to our clients' organizations, and contributing to product development. This role requires a university degree in Business, Marketing, Engineering, or related fields.
6 Hours Ago
Jacksonville, FL
Remote
1,542 Employees
5-7 Years of Experience
1,542 Employees
5-7 Years of Experience
Healthtech
The Prior Authorization Specialist supports the Patient Access department by verifying insurance and managing prior authorization requests. Responsibilities include contacting payors for eligibility, submitting requests, and maintaining documentation of authorization activities to ensure timely patient access to healthcare.
6 Hours Ago
Jacksonville, FL
Remote
1,060 Employees
60K-115K Annually
1-3 Years of Experience
1,060 Employees
60K-115K Annually
1-3 Years of Experience
Healthtech
The Client Success Executive is responsible for managing a portfolio of clients to ensure satisfaction, retention, and organic revenue growth. This includes improving client utilization of services, developing strong relationships, and implementing retention strategies to address client needs and maximize revenue.
6 Hours Ago
Jacksonville, FL
Remote
150 Employees
70K-80K Annually
1-3 Years of Experience
150 Employees
70K-80K Annually
1-3 Years of Experience
Software
The Senior Customer Enablement & Support Specialist at Sayge will guide HR leaders and coaching participants through onboarding and enablement, ensuring a positive experience with the coaching programs. Responsibilities include providing solutions, leading onboarding calls, and advocating for customer needs to internal teams.
6 Hours Ago
Jacksonville, FL
Remote
150 Employees
60K-70K Annually
1-3 Years of Experience
150 Employees
60K-70K Annually
1-3 Years of Experience
Software
As a Customer Enablement & Support Specialist, you will provide onboarding and ongoing support for HR leaders, employees, and coaches using Sayge's platform, ensuring a delightful experience with coaching services. You will respond to queries via email and Zoom, creating onboarding materials and leading calls as needed.
6 Hours Ago
Jacksonville, FL
Remote
329 Employees
110K-145K Annually
7+ Years of Experience
329 Employees
110K-145K Annually
7+ Years of Experience
Cloud • Information Technology • Analytics
The Customer Success Architect (CSA) provides technical guidance to customers post-sales, ensuring they meet objectives and derive value from the company’s analytics tool. Responsibilities include advising on best practices, capturing product feedback, identifying growth opportunities, and cultivating customer references.
6 Hours Ago
Jacksonville, FL
Remote
10,830 Employees
1-3 Years of Experience
10,830 Employees
1-3 Years of Experience
Healthtech
Responsible for customer care activities including billing and patient account balance collection. Duties include addressing customer service inquiries, resolving billing issues, performing collections of self-pay balances, and understanding billing procedures, reimbursement rules, and medical terminology.
6 Hours Ago
Jacksonville, FL
Remote
325 Employees
1-3 Years of Experience
325 Employees
1-3 Years of Experience
Software
As a Customer Success Manager, you will manage the complete customer experience from post-sales onboarding to retention and growth of a $2M book of business, ensuring customers derive maximum value from Conversation Intelligence. Responsibilities include driving customer engagement, resolving issues, and influencing product direction.
6 Hours Ago
Jacksonville, FL
1,069 Employees
3-5 Years of Experience
1,069 Employees
3-5 Years of Experience
Healthtech • Professional Services • Software
The Billing Specialist is responsible for managing client billing inquiries, processing credit and debit memos, creating invoices, and analyzing sales contracts. This role includes collaborating with various departments, conducting audits, and improving billing processes.
6 Hours Ago
Jacksonville, FL
Remote
110 Employees
5-7 Years of Experience
110 Employees
5-7 Years of Experience
Events
The Customer Support Manager will lead and grow the Customer Support team for SpotMe's digital experience and virtual events SaaS platform, ensuring a high level of customer satisfaction through effective leadership, hiring, and coaching. This role involves managing support requests, reporting metrics, and coordinating critical escalations efficiently across time zones.
Top Benefits:
401-K
401-K Matching
Company Outings
+23 More
18 Hours Ago
Jacksonville, FL
Remote
110 Employees
5-7 Years of Experience
110 Employees
5-7 Years of Experience
Events
As a Customer Support Manager, you will lead and develop a team of Customer Support Specialists to provide exceptional 24/7 support for SpotMe's enterprise SaaS platform. Your role includes managing team performance, ensuring customer satisfaction, coordinating critical issue escalations, and fostering relationships with both Product & Engineering teams.
Top Benefits:
401-K
401-K Matching
Company Outings
+23 More
6 Hours Ago
Jacksonville, FL
Remote
92 Employees
120K-120K Annually
3-5 Years of Experience
92 Employees
120K-120K Annually
3-5 Years of Experience
Machine Learning • Natural Language Processing • Software
As a Mission Success Manager at Zignal Labs, you will leverage your military and intelligence background to enhance user experience, support customer adoption, analyze open-source information, and document best practices for mission success in a fast-paced environment.
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