Top Customer Success Jobs in Jacksonville, FL

Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
Mid level
Mid level
Information Technology • Security • Software • Cybersecurity
As a Customer Success Engineer, you'll guide clients in integrating APIs, troubleshoot issues, provide training, and maintain documentation.
Top Skills: APIsJavaScriptRestfulSQL
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
55K-75K Annually
Junior
55K-75K Annually
Junior
Fintech • Payments • Social Impact • Software
The Customer Success Associate will enhance customer experiences by supporting onboarding, managing billing processes, and driving customer engagement and retention initiatives.
Top Skills: AirtableIntercomSaaSZendesk
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
Mid level
Mid level
Artificial Intelligence • Information Technology • Software • Automation
The Customer Success Associate will ensure customer satisfaction and retention, provide training, and collaborate with teams to enhance customer experiences.
Top Skills: FreshdeskGainsightHubspot
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
129K-200K Annually
Senior level
129K-200K Annually
Senior level
Cloud • Software
The Majors Customer Success Manager ensures successful implementation for strategic customers, builds relationships, and coordinates with internal teams to exceed customer expectations.
Top Skills: AcdsContact Center TechnologyCrmsDialersIvrsQa SystemsSalesforceWfm
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
56K-129K Annually
Junior
56K-129K Annually
Junior
Cloud • Software
The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
Senior level
Senior level
Artificial Intelligence • Cloud • Internet of Things • Security • Database • Cybersecurity • Data Privacy
The Customer Success Manager leads high-touch enterprise relationships, ensuring customer engagement, managing projects, and driving value delivery across automotive and mobility sectors.
Top Skills: APIsCloud EnvironmentsCybersecurityData-Driven Platforms
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
Expert/Leader
Expert/Leader
Artificial Intelligence • Software
The Global Vice President of Customer Success will lead the Customer Success organization globally, driving strategy, customer satisfaction, retention, and growth, while fostering a high-performing team culture.
Top Skills: AIEqms Platform
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
Mid level
Mid level
Artificial Intelligence • Marketing Tech
Responsible for onboarding customers and leading strategies in SEO and content, converting initial engagements into long-term contracts while ensuring customer satisfaction and growth.
Top Skills: AIContent StrategySeo
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
160K-185K Annually
Senior level
160K-185K Annually
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
Lead and scale a high-performing Customer Success team, build relationships with key stakeholders, and drive customer retention and advocacy through operational improvements.
Top Skills: ChurnzeroGainsightSalesforce
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
Senior level
Senior level
Artificial Intelligence • Software
The Senior Customer Success Manager will lead Enterprise and Mid-Market customers, driving adoption and retention while collaborating with internal teams.
Top Skills: Salesforce
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
50K-60K Annually
Junior
50K-60K Annually
Junior
Mobile
The role involves resolving customer support tickets, improving AI support tools, and transitioning to a Customer Success Manager position over 12 months.
Top Skills: Ai ToolingBuilder CmsIntercomJIRASalesforceSlackZendesk
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
Senior level
Senior level
AdTech • Agency • Marketing Tech • Software
The Senior Customer Success Manager drives loyalty for home service clients, ensuring successful delivery of digital marketing solutions and maintaining strong client relationships.
Top Skills: Crm ToolsDigital Marketing SolutionsDisplayEmail MarketingFacebookGa4InstagramProject Management SoftwareSemSeoWeb Design
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Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
Mid level
Mid level
Edtech
The Customer Success Manager will manage user support, drive engagement, monitor analytics, and collaborate with teams to enhance customer satisfaction and retention.
Top Skills: Analytics ToolsCircleCrm SystemsHubspotPosthog
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
125K-195K Annually
Senior level
125K-195K Annually
Senior level
Generative AI
The Customer Success Manager will onboard and expand customer relationships, ensuring value realization from the AI platform, leading business reviews, and advocating for product improvements based on customer feedback.
Top Skills: AICustomer Success ToolsData Analysis
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
115K-145K Annually
Senior level
115K-145K Annually
Senior level
Marketing Tech • Mobile • Software
The Senior Client Success Manager ensures client success post-sale, manages client relationships, develops success plans, and drives renewals and expansion within client accounts.
Top Skills: HarvestJIRATrello
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
Senior level
Senior level
Blockchain • Software • Database • Analytics
Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.
Top Skills: BlockchainBlockchain ArchitecturesDeveloper WorkflowsDexsEthereumNftsRpc NodesSaaSSQLStablecoinsWeb3
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
130K-165K Annually
Senior level
130K-165K Annually
Senior level
Healthtech
The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.
Top Skills: Digital Health SolutionsEmr Integrations
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
120K-130K Annually
Senior level
120K-130K Annually
Senior level
Artificial Intelligence • Cybersecurity
The Partner Customer Success Manager oversees the post-sales experience for MSSP/MSP partners, driving adoption and enabling value realization with NodeZero, while fostering strategic relationships and contributing to partner resources.
Top Skills: ConfluenceGainsightJIRASalesforce
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
94K-118K Annually
Junior
94K-118K Annually
Junior
Healthtech
The Customer Success Associate will support SMB clients, driving adoption, retention, and expansion of services while managing client relationships and collaborating with internal teams.
Top Skills: ExcelGoogle SuitePowerPointSalesforceZendesk
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.
Top Skills: APIsJIRA
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.
Top Skills: APIsPythonSQL
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.
Top Skills: APIsIntegrationObservability ToolsWorkflow Engines
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
Senior level
Senior level
Information Technology • Security • Cybersecurity
The Senior Customer Success Manager oversees enterprise customer success, driving renewals, value realization, and executive engagement while managing complex accounts.
Top Skills: Access CertificationsCompliance InitiativesIdentity Governance & AdministrationPrivileged Access ManagementSaaSZero Trust Programs
Reposted 14 Days AgoSaved
Remote
Jacksonville, FL
90K-125K Annually
Senior level
90K-125K Annually
Senior level
Healthtech
The Manager, Client Success will drive long-term client success by managing relationships, enhancing product adoption, and leading retention and expansion initiatives across significant client portfolios.
Top Skills: Salesforce
Reposted 2 Days AgoSaved
Remote
Jacksonville, FL
Entry level
Entry level
Legal Tech • Software
The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.
Top Skills: Legal Practice Management SoftwareSaaS
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