Top Customer Success Jobs in Jacksonville, FL
The Billing Specialist is responsible for managing client billing inquiries, processing credit and debit memos, creating invoices, and analyzing sales contracts. This role includes collaborating with various departments, conducting audits, and improving billing processes.
As a Mission Success Manager at Zignal Labs, you will leverage your military and intelligence background to enhance user experience, support customer adoption, analyze open-source information, and document best practices for mission success in a fast-paced environment.
The Executive Compensation Specialist focuses on the design and administration of executive compensation programs, conducting market research, analyzing compensation data, and ensuring compliance with regulations. This role collaborates with HR leaders and external consultants to enhance executive pay structures and processes.
The Senior Platform Specialist supports athenaOne applications by managing issues, leading projects, and customizing software for clinical staff. They provide training, maintain documentation, and ensure efficient use of EHR systems while collaborating with stakeholders and enhancing platform standards.
The Revenue Integrity Specialist is responsible for processing reimbursement audits, addressing payment performance audits, and tracking outcomes. They work collaboratively with operations consultants and management to ensure accuracy and compliance with payer contracts and government fee schedules.
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As a Client Success Specialist I, you will respond to customer inquiries via phone, live chat, and email. You'll assist customers in navigating the loan process, identify client experience trends, and communicate operational issues to product teams. The role requires strong problem-solving and customer service skills.
The Client Partner at Kicksaw is responsible for strengthening Salesforce consulting relationships, developing outreach strategies, and collaborating with teams to ensure successful client onboarding. This role requires identifying prospects, exceeding sales quotas, and leveraging partner ecosystems to optimize partnerships.
The Customer Success Representative at Kalibri Labs will assist with support requests from clients, develop training materials, and help with on-boarding and client engagement tasks. This entry-level role involves monitoring support requests, assisting with ad-hoc reporting, and providing client-facing support while collaborating with various internal teams.
As a Senior Customer Success Manager at LivePerson, you will drive growth, develop relationships, create customer success plans, translate financial terms into ROI, manage stakeholders, and monitor product adoption. Requires 6+ years experience in customer-facing roles and strong understanding of SaaS and digital trends.
The On-Call Community Engagement Specialist will provide strategic communications and outreach support, facilitating public meetings and developing engagement plans for clients across sectors. Responsibilities include working with teams to ensure project satisfaction and reviewing engagement materials.
The Public Outreach Specialist will provide on-call support by managing meeting logistics, running public meetings, assisting with stakeholder engagement, and developing communication strategies for projects. This role requires interaction with clients and project managers to facilitate effective outreach and engagement efforts.
The Implementation Specialist ensures clients successfully transition to a new SaaS platform by managing migration projects, collaborating with internal teams and clients, enhancing processes, monitoring progress, and facilitating user acceptance testing while providing troubleshooting support.
Top Companies in Jacksonville, FL Hiring Customer Success Roles
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