Top Senior Operations Jobs in Houston, TX

Lead operational workflows for EBT and prepaid debit cardholder servicing. Manage vendor performance, incident/problem management, SLAs, settlement processes, and operational documentation. Partner cross-functionally with product, technology, risk, and clients to drive service improvements and ensure regulatory and financial controls.

Manage commercial real estate loan insurance servicing operations, including reviewing reports and client deliverables, processing premiums and transactions, maintaining servicing-system data, researching inquiries, analyzing insurance exceptions and coverage, ensuring compliance with loan terms and policies, and supporting client reporting. The role also involves communicating with borrowers, lenders, agents, brokers, auditors, and rating agencies; mentoring junior staff; improving processes; and meeting multiple deadlines with limited supervision.

Coordinates operational projects, reporting, process improvements, compliance initiatives, quality measures, and system upgrades. Maps and re-engineers processes, analyzes operational data, develops reports, reconciles MERS exceptions, and recommends efficiency improvements. Partners with operations management, risk and compliance teams, IT, vendors, and senior leaders. The role also supports reporting metrics, quality control, staff training, and strategic initiatives while independently managing priorities and deadlines.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

Provides operational support for selling agreements, amendments, commission schedules, broker-dealer records, firm onboarding, licensing, and commission reconciliation. Coordinates with internal teams, external broker-dealers, agencies, and state insurance departments. Manages high-volume caseloads, product-launch deadlines, emails, and changing priorities in a time-sensitive environment while maintaining accuracy, customer service, and communication standards.

Lead strategic and operational programs to optimize Sales, SDR, and Channel processes. Use analytics, automation, and tooling to improve pipeline health, forecast accuracy, and customer retention. Build dashboards, identify at-risk accounts, implement scalable processes, and partner with leadership to translate data into actionable revenue-driving initiatives.

Lead workforce planning, QA, AI/automation, and training for HungerRush and Menufy support teams. Manage four functional leads, own forecasting/scheduling, QA frameworks, automation roadmap, knowledge management, and executive reporting to improve service levels, staffing accuracy, QA consistency, and new-hire proficiency.

Lead commercial operations to drive CRM excellence, funnel optimization, and predictable revenue growth. Own Salesforce strategy, data governance, integrations, reporting, and a team of three to standardize processes, improve CRM adoption, and deliver actionable sales performance insights.

Lead and oversee client loan transaction processing to ensure accuracy and timeliness. Optimize workflows with cross-functional teams, train and mentor junior staff, monitor transaction metrics to identify trends and implement process improvements that reduce operational risk and enhance the client experience.

Lead and oversee multiple sales center operations to ensure productivity, compliance, inventory control, and safety. Drive operational initiatives, train and coach center managers, manage costs and projects, support merchandising and sales, and implement process improvements across the division while frequently traveling between sites.

The Vice President of Operations oversees day-to-day operations, managing teams, ensuring compliance and performance in title and escrow processes, and executing business strategies.

The Operations Manager oversees daily plant operations, ensuring safety and quality standards while driving process improvements and managing resources effectively.

Lead operational execution for the Financial Services & Capital Markets SBU. Implement strategy, improve processes, manage budgeting and KPIs, support talent lifecycle and staffing, liaise with firm operations, and present regular reports to SBU leadership to drive growth and client service excellence.

Lead execution of client loan transactions, optimize workflows, reduce operational risk, mentor and train junior staff, and monitor transaction metrics to identify trends and implement process improvements to enhance client experience and efficiency.

The IT Business Systems Operations Analyst will partner with the Sales team to optimize sales processes and document functional requirements, improving pipeline visibility and reporting, while managing UAT for CRM updates.

Hands-on COO to build, fund, operate, and scale a mental-health tech startup. Lead fundraising, investor relations, finance, budgeting, operations, legal/governance, and partner closely with product and engineering to drive company-wide execution. Candidate must have founder-level leadership and commercial success; be based in or relocate to Austin.

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.

Lead operational execution of pricing policies, governance, and deal desk processes. Manage pricing systems (CPQ/CRM/ERP), approvals, controls, reporting, and cross-functional change. Drive process standardization, automation, and team development to improve deal cycle efficiency, policy adherence, and commercial scalability.

Lead client service strategy and execution for client operations and reporting. Improve service delivery, ensure regulatory compliance, resolve complex client issues, and collaborate cross-functionally to enhance client satisfaction and operational efficiency.

Builds and leads field and facility operations training: designs curricula, delivers hands-on/classroom/e-learning, maintains qualification matrix and LMS, ensures regulatory compliance, scales training for new site ramp-ups, manages vendors and training budget, and hires and coaches training staff.

Supervise on-site emergency response and environmental services including spill response, tank cleanings, remediation, biohazard cleanup, hazardous waste staging/disposal, staff management, customer and regulator interaction, and safety compliance.

The Operations Project Manager is responsible for planning and executing chemical cleaning and clearing projects in refineries, managing safety, clients, and operational efficiency.

Responsible for managing Operations teams, executing strategies, ensuring compliance, leading change initiatives, and developing talent within Loans Enablement Operations.

Lead and standardize multi-market payroll operations for a PEO environment, ensuring accurate, timely payroll processing, compliance, and strong client service. Manage Payroll Managers, drive process and system improvements, enforce controls, and partner with cross-functional teams to support growth and operational excellence.

This role involves managing project execution, data analysis, improving supply chain processes, and supporting project delivery at Oliver Wyman.