Top Senior Operations Jobs in Houston, TX

Leads laboratory operations, staff management, budgeting, regulatory compliance, quality systems, workflow coordination, KPI monitoring, equipment maintenance, procurement, and resolution of operational issues. Ensures client sample testing is delivered efficiently, accurately, and in accordance with applicable regulations and accreditation standards while communicating performance and challenges to senior management.

Provides senior coordination and subject matter leadership across field service administration, timekeeping, billing, revenue support, procurement, logistics, expenses, and D365 Field Service. Resolves escalated issues, improves controls and workflows, develops operational reporting, coordinates cross-functional stakeholders, supports user acceptance testing, and trains coordinators and system users. The role helps ensure accurate revenue capture, data quality, purchasing compliance, and consistent service readiness.

Leads end-to-end trade processing through settlement, including controls, quality, risk management, client escalations, and stakeholder communication. Manages and develops the operations team through workload planning, coaching, training, and performance reviews. Drives process improvement, root-cause analysis, corrective actions, automation, AI adoption, and change initiatives while ensuring regulatory and policy compliance.

Leads end-to-end trade processing through settlement, including task allocation, controls, quality, risk management, client escalations, and regulatory compliance. Manages team workload, performance, coaching, and training while driving process knowledge and continuous improvement. Identifies operational risks, conducts root-cause analysis, implements corrective actions, and advances automation and AI initiatives. Coordinates business and change initiatives affecting daily operations and maintains strong client and stakeholder relationships.

Leads Customer Success business operations by defining and managing KPIs, standardizing reporting, coordinating cross-functional Geo interlock activities, supporting deployment modeling and go-to-market planning, and delivering actionable performance insights to leadership. Develops metrics roadmaps and dashboards using Power BI, Salesforce, Certinia, and similar tools. Drives operational improvement initiatives, leads cross-functional projects, and advises teams on reporting, performance gaps, and improvement plans.

Administer domain identity, endpoints, workstations, operating system deployments, patching, imaging, lab refreshes, printers, network-connected devices, ticketing, and inventory systems. Troubleshoot hardware and software during engineering integration and testing events, support cybersecurity compliance, document procedures, train technicians and lab users, and collaborate with multidisciplinary NASA engineering teams onsite at Johnson Space Center.

Lead operational workflows for EBT and prepaid debit cardholder servicing. Manage vendor performance, incident/problem management, SLAs, settlement processes, and operational documentation. Partner cross-functionally with product, technology, risk, and clients to drive service improvements and ensure regulatory and financial controls.

Manage commercial real estate loan insurance servicing operations, including reviewing reports and client deliverables, processing premiums and transactions, maintaining servicing-system data, researching inquiries, analyzing insurance exceptions and coverage, ensuring compliance with loan terms and policies, and supporting client reporting. The role also involves communicating with borrowers, lenders, agents, brokers, auditors, and rating agencies; mentoring junior staff; improving processes; and meeting multiple deadlines with limited supervision.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

Lead strategic and operational programs to optimize Sales, SDR, and Channel processes. Use analytics, automation, and tooling to improve pipeline health, forecast accuracy, and customer retention. Build dashboards, identify at-risk accounts, implement scalable processes, and partner with leadership to translate data into actionable revenue-driving initiatives.

Lead commercial operations to drive CRM excellence, funnel optimization, and predictable revenue growth. Own Salesforce strategy, data governance, integrations, reporting, and a team of three to standardize processes, improve CRM adoption, and deliver actionable sales performance insights.

Lead and oversee client loan transaction processing to ensure accuracy and timeliness. Optimize workflows with cross-functional teams, train and mentor junior staff, monitor transaction metrics to identify trends and implement process improvements that reduce operational risk and enhance the client experience.

The Senior Operations Manager will oversee daily operations of the autonomous vehicle fleet, manage teams, develop operational strategies, and ensure service delivery and safety in new markets.

The Vice President of Operations oversees day-to-day operations, managing teams, ensuring compliance and performance in title and escrow processes, and executing business strategies.

Lead operational execution for the Financial Services & Capital Markets SBU. Implement strategy, improve processes, manage budgeting and KPIs, support talent lifecycle and staffing, liaise with firm operations, and present regular reports to SBU leadership to drive growth and client service excellence.

Lead execution of client loan transactions, optimize workflows, reduce operational risk, mentor and train junior staff, and monitor transaction metrics to identify trends and implement process improvements to enhance client experience and efficiency.

The IT Business Systems Operations Analyst will partner with the Sales team to optimize sales processes and document functional requirements, improving pipeline visibility and reporting, while managing UAT for CRM updates.

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.

Lead operational execution of pricing policies, governance, and deal desk processes. Manage pricing systems (CPQ/CRM/ERP), approvals, controls, reporting, and cross-functional change. Drive process standardization, automation, and team development to improve deal cycle efficiency, policy adherence, and commercial scalability.

Supervise on-site emergency response and environmental services including spill response, tank cleanings, remediation, biohazard cleanup, hazardous waste staging/disposal, staff management, customer and regulator interaction, and safety compliance.

The role involves leading operations for the Loans Enablement Platform, improving client experience, managing metrics, and collaborating with teams to enhance service delivery.

Lead and execute RevOps initiatives: administer and scale Salesforce and GTM tech stack, design forecasting and capacity frameworks, drive cross-functional projects, improve funnel performance, build reporting/visibility, and coach teams on AI-enabled workflows.

Lead day-to-day operations for a carwash/detailing business: manage staff, implement processes, oversee supply chain and inventory, analyze metrics, control budgets, ensure safety, perform and supervise manual labor, and maintain client and vendor relationships.