Top Operations Management Jobs in Romania

Own and maintain CX platforms (Zendesk, Vitally), build and run automations and integrations, support AI-enabled workflows, manage intake and delivery of platform requests, ensure change management, documentation, and cross-functional partnership to improve reliability and scale of support and customer success tooling.

Lead a CX design team to develop and execute customer experience strategy. Oversee journey mapping, personas, research, A/B testing, KPIs, accessibility, and cross-functional collaboration to improve satisfaction and business outcomes.

Manage HRIS, ATS, and people operations systems, ensuring global HR compliance, and coordinating payroll. Oversee the employee lifecycle between onboarding and offboarding.

Own end-to-end talent acquisition for Romania, directly sourcing candidates, partnering with hiring managers, managing candidate journeys, and improving hiring metrics. Also handle People Operations tasks including onboarding, offboarding, HR administration, record-keeping, EOR coordination, and day-to-day employee support.

Own and run day-to-day HR operations for RemotePass’s internal global team. Maintain HR processes, policies, documentation, and systems; manage onboarding, offboarding, time-off, and performance review cycles; handle HR queries; ensure local compliance; track HR metrics and collaborate with leadership, Finance, and Payroll.

Partner with sellers and cross-functional teams to orchestrate and execute complex services deals across the lead-to-cash lifecycle. Ensure contract and pricing readiness, remove operational blockers, manage risk and data quality, and drive continuous improvement and AI-enabled process automation to increase deal velocity and compliance.

Serve as the central office contact handling front desk, administrative operations, meeting and travel coordination, vendor relationships, and process improvements to ensure an efficient, service-oriented workplace.

Serve as post-sales operational liaison between key customers and manufacturing: manage purchase orders, production schedules, deliveries, demand forecasting, RMAs, lifecycle/EOL transitions, technical escalations, and cross-functional collaboration to ensure on-time integration and field performance—with emphasis on German and Ukrainian theater logistics.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.

Partner with sellers and cross-functional teams to orchestrate and execute complex services deals across the lead-to-cash lifecycle. Manage contract readiness, pricing, quotes, approvals, and deal artifacts; mitigate risks and data issues; enforce compliance and deal management practices; drive continuous improvement and adoption of AI-enabled workflows to increase deal velocity and quality.

Lead regional P2P market expansion and merchant ecosystem management, optimize operations and workflows, collaborate with product and engineering, monitor KPIs and competitor activity, and implement data-driven strategies to improve liquidity, completion rates, and dispute handling.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Partnering with Head of Finance, drive FP&A, forecasting, and strategic analyses (pricing, GTM ROI, new product launches). Build financial models, automate reporting, support embedded finance products, and contribute to corporate development and investor reporting while partnering cross-functionally with Sales, Product, and Engineering.

Support the SVP of Sales & Partnerships by building commercial operations: prepare proposals, RFPs, and meeting materials; coordinate inputs; track next steps; organize templates and case studies; use CRM data, reporting, and AI tools to speed research and drafting; ensure commercial work is prepared, organised, and moving forward.

The role involves building and managing multi-step marketing campaigns using automation platforms like Marketo and HubSpot. Responsibilities include creating clear email content, setting up audience filters, and reviewing campaign performance.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

The role involves leading a regional squad, driving Site Reliability and DevOps practices, building CI/CD pipelines, and optimizing infrastructure operations.

Lead European defence programme delivery and business operations: govern schedules, budgets, risks, and quality; manage subcontractors and supply chain; own Salesforce pipeline and executive reporting; enforce export control and data governance; establish SOPs and operating rhythms to scale EMEA operations aligned with US leadership.

Lead development and execution of short-term business plans, manage large cross-functional teams, oversee budgets and M&A integration, provide data-driven analysis and recommendations to senior leaders, and coach managers to drive performance and change across global organizations.

The Operations Program Manager will oversee OSP Construction projects, track project progress, resolve roadblocks, and collaborate on construction management.

Lead and operate security monitoring, detection, and incident response while designing and maintaining security infrastructure (SIEM, SOAR, EDR). Manage vulnerability programs, tune detection rules and automation, partner with engineering for secure architecture, and hire/mentor security analysts and engineers. Provide metrics, vendor management, and cross-functional governance.

Lead and coordinate clinical trial operations to ensure timely, compliant execution. Manage operational planning, monitor trial performance, mentor staff, resolve issues, and collaborate with cross-functional stakeholders to improve processes.

Own partner onboarding from signed contract to first bookings: design SOPs, SLAs, and KPIs; coordinate BDMs, Support, and Finance; build and lead an Implementation team; run multiple onboarding pipelines; hand validated partners to Client Account Managers. Work cross-functionally, use HubSpot and JIRA, and create scalable processes.

Partner with executives to identify, prioritize, and implement AI opportunities across the organization. Develop AI roadmaps, evaluate technologies and vendors, redesign workflows, increase automation maturity, measure outcomes, establish AI governance, and drive business transformation to improve customer experience, productivity, and decision-making.