Top Operations Management Jobs in Bucharest

Own and improve go-to-market workflows spanning lead routing, lifecycle campaigns, CRM and marketing automation, data quality, reporting, and AI-enabled processes. The role involves building, testing, monitoring, documenting, and continuously improving reliable workflows across Salesforce, Customer.io, Clay, Looker, and related systems. Success requires strong troubleshooting, analytical judgment, clear communication, independent ownership, and at least three years of relevant operations experience.

Owns Nebius’s global third-party logistics warehouse network and partner performance. Manages contracts, SLAs, operational standards, inventory accuracy, audits, compliance, costs, incident resolution, onboarding, exits, and continuous improvement across external warehouses. Coordinates with logistics, transport, planning, IT, security, procurement, legal, and project teams while leading 3PL specialists and conducting regular site visits.

Own Revenue Operations for the EMEA go-to-market team, partnering with Marketing, Sales, SDR, Solutions Engineering, and Customer Success leaders. Run forecasting, pipeline, and business review cadences; ensure data quality; translate strategy into regional processes; deliver actionable insights; support planning and FP&A; drive adoption of new initiatives; and represent regional needs to systems teams.

Own a major client account’s commercial performance, operations, service quality, and reputation. Lead client reviews and negotiations, translate requests into scoped workstreams, launch and scale support teams, establish SOPs and escalation processes, manage peak-season planning and service recovery, and develop team leaders and successors. The role requires hospitality experience, operational leadership of large 24/7 teams, workforce management expertise, and confidence using CRM, helpdesk, and WFM tools.

Own and scale Salesforce architecture, administration, development, reporting, and sales workflows. Manage HubSpot marketing operations, automation, lead lifecycle processes, and Salesforce synchronization. Build integrations, AI agents, and workflow automations across go-to-market systems while ensuring data quality, access controls, testing, and monitoring. Partner with global sales and marketing teams to improve funnel performance, lead routing, forecasting, adoption, and revenue operations.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Develops regional sales effectiveness frameworks, optimizes territory coverage and route planning, monitors performance metrics, owns Salesforce CRM operations, leads technology and automation adoption, and drives cross-functional process optimization and digital transformation initiatives.

Own the investigation-platform roadmap for Financial Crime Operations, including alert ingestion, enrichment, grouping, suppression, case management, investigator workflows, auditability, and regulated AI automation. Translate compliance policies and investigator needs into requirements, acceptance criteria, and delivery plans. Partner with engineering and compliance stakeholders, validate system design and data flows, support audits, and ensure controls for explainability, evidence retention, lineage, and change management.

Owns business and commercial operations across IT services engagements, overseeing revenue, margin, utilisation, forecasting, delivery health, renewals, governance, and reporting. Partners with Finance, Sales, delivery, and leadership to identify risks, drive corrective actions, improve processes, and maintain operational discipline. Leads service-improvement initiatives, manages systems and data quality, and coaches a Business Operations Analyst.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Leads Customer Success business operations by defining and managing KPIs, standardizing reporting, coordinating cross-functional Geo interlock activities, supporting deployment modeling and go-to-market planning, and delivering actionable performance insights to leadership. Develops metrics roadmaps and dashboards using Power BI, Salesforce, Certinia, and similar tools. Drives operational improvement initiatives, leads cross-functional projects, and advises teams on reporting, performance gaps, and improvement plans.

Own and maintain CX platforms (Zendesk, Vitally), build and run automations and integrations, support AI-enabled workflows, manage intake and delivery of platform requests, ensure change management, documentation, and cross-functional partnership to improve reliability and scale of support and customer success tooling.

Leads a regional or multi-country payroll operations team, ensuring accurate, timely, compliant payroll delivery. Responsibilities include coaching payroll specialists, resolving escalated issues, managing vendors, supporting country launches and vendor transitions, improving processes, tracking service metrics, implementing automation, and collaborating with People Operations, Finance, Legal, Product, and Service Operations.

Manages clinical operations, staff workload, project delivery, regulatory compliance, client expectations, budgets, recruiting, and team development for medical device clinical programs. Coordinates clinical, biostatistics, and data management activities; supports proposals, business development, conferences, process improvement, and regulatory inspections. Requires knowledge of clinical trial processes, medical device development, global regulations, and Good Clinical Practices.

Lead and run the Customer Success/account management function: own the P&L, build accountability systems (segmentation, escalation, scorecards, QA), directly manage managers and senior operators, hire and develop management depth, partner cross-functionally on handoffs and capacity, and make tough performance and restructuring decisions to scale a high-velocity agency-like client services organization.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.

Maintain accurate daily operational checklists, perform precise data entry and review, build and manage Google Sheets, catch and correct errors, and support the operations team with ad hoc tasks in a fully remote role.