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24 Days Ago
28 Locations
Remote
60 Employees
Mid level
60 Employees
Mid level
Software
The Technical Support Engineer will collaborate with engineering, sales, and customer success to resolve critical customer issues related to real-time analytics, leveraging expertise in Apache Pinot. Responsibilities include troubleshooting systems, providing customer support, and contributing to product improvement.
25 Days Ago
28 Locations
Remote
420 Employees
Mid level
420 Employees
Mid level
3D Printing • Artificial Intelligence • Hardware • Software
The Field Technical Support Engineer will provide exceptional technical support to resellers and customers, troubleshooting and resolving complex issues while collaborating with other teams. Responsibilities include training partner networks, improving technical documentation, and occasionally providing onsite support. The role emphasizes customer success and requires excellent communication and problem-solving skills.
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