Top Operations Management Jobs in Amsterdam

Manage People Operations across EMEA for approximately 400 employees, overseeing onboarding, offboarding, payroll inputs, benefits, leave, HRIS data, compliance, and employee support. Lead process standardization, audits, workflow automation, vendor coordination, and regional operating model improvements. Partner with Payroll, Legal, Compliance, IT, People Partners, and business leaders while managing support resources and contributing to global People projects and systems implementations.

Manage and optimize transportation hubs across the Middle East by building supplier relationships, monitoring availability, pricing, quality, compliance, and fleet performance. Use Power BI, DevRev, and operational data to identify issues, improve fulfillment and conversion, run experiments, and track results. Lead supplier check-ins, address underperformance, coordinate corrective actions, and collaborate with internal teams to achieve business goals.

Own and optimize the global demand-generation technology stack, including Salesforce and Pardot. Analyze funnel, attribution, segmentation, and channel performance to identify pipeline opportunities and drive measurable improvements. Align Marketing, SDR, Sales, and Enablement teams around lifecycle models, processes, and targets. Pilot and scale new demand-generation motions, automation, enrichment, and AI-enabled tools across regions.

Manage a major customer account across commercial growth and operational performance. Build relationships with operational contacts and senior stakeholders, identify growth opportunities, lead negotiations and tender processes, and develop commercially sound proposals. Oversee service delivery, analyze operational and commercial data, resolve performance issues, coordinate internal teams, and lead customer performance reviews. Translate insights into measurable improvement plans while balancing customer satisfaction, feasibility, and profitability.

Owns strategic customer relationships and commercial account development while ensuring strong transport operations and service performance. Leads negotiations, tenders, growth opportunities, performance reviews, and issue resolution. Uses operational and commercial data to identify risks, improve execution, protect profitability, and create measurable customer value. The role requires fluent Dutch, strong English communication, analytical ability, stakeholder management, and experience in customer-facing operational or commercial work.

Owns first-line operational excellence for a fintech environment, including third-party governance, product readiness, customer support and complaints, operational risk, SLA monitoring, incident continuity, audit readiness, and senior stakeholder reporting. The role requires hands-on operations leadership across payments or financial services in a regulated environment.

Leads strategic regulatory programs across EMEA, coordinating Legal, Compliance, Risk, Operations, Product, Engineering, Finance, and other teams. Establishes governance, plans, milestones, metrics, dashboards, and executive reporting; supports examinations, audits, inspections, and supervisory engagements. Identifies delivery risks and operational bottlenecks, improves accountability and scalability, and drives regulatory priorities through implementation and measurable outcomes.

Own and improve go-to-market workflows spanning lead routing, lifecycle campaigns, CRM and marketing automation, data quality, reporting, and AI-enabled processes. The role involves building, testing, monitoring, documenting, and continuously improving reliable workflows across Salesforce, Customer.io, Clay, Looker, and related systems. Success requires strong troubleshooting, analytical judgment, clear communication, independent ownership, and at least three years of relevant operations experience.

Owns Nebius’s global third-party logistics warehouse network and partner performance. Manages contracts, SLAs, operational standards, inventory accuracy, audits, compliance, costs, incident resolution, onboarding, exits, and continuous improvement across external warehouses. Coordinates with logistics, transport, planning, IT, security, procurement, legal, and project teams while leading 3PL specialists and conducting regular site visits.

Leads global market launches, owning operations and logistics P&L across new countries. Responsibilities include designing import and export processes, managing duties and regulatory requirements, selecting customs brokers, negotiating freight and warehousing, creating repeatable market playbooks, partnering with product and engineering on launch tooling, and managing expansion support teams.

Leads operational governance for the Model Risk Management program, including governance standards, committee support, model inventories, risk assessments, issue remediation, monitoring, documentation, and reporting. Oversees Archer workflows, data quality, dashboards, and technology initiatives while managing cross-functional projects and direct reports. Partners with model owners, risk teams, technology, audit, and senior governance committees, including support for AI governance and end-user computing oversight.

Manage daily embedded insurance operations, including claims handling, customer support, policy servicing, carrier and broker relationships, risk reporting, compliance, underwriting support, and product development. The role coordinates with insurance, actuarial, technology, and business teams to improve workflows, launch scalable products, and maintain strong service quality. Fluency in Dutch and English is required, with German preferred. The position is based in or requires relocation to Amsterdam.

Leads APAC merchant risk operations for payments, owning team performance, service levels, quality, fraud and chargeback metrics, investigations, monitoring, and escalation workflows. Partners with Legal, Risk, Compliance, Product, and Engineering to implement controls and improve risk tooling. Drives automation and AI adoption, manages senior staff across locations, influences stakeholders, and ensures portfolio risk aligns with enterprise risk appetite.

Supports EMEA marketing operations through performance and budget tracking, campaign planning, reporting, stakeholder alignment, calendar ownership, timeline management, and product sample administration. The role coordinates regional and global marketing teams, consolidates data into dashboards and insights, manages planning tools, monitors KPIs and budgets, and ensures deliverables remain on schedule. It also trains teams on internal tools and maintains organizational readiness for review cycles.

Manage robotic construction deployments from planning through delivery. Responsibilities include coordinating robots, personnel, subcontractors, and construction-site stakeholders; overseeing teams; owning deployment P&L and unit economics; improving operational processes; managing customer relationships; supporting business growth; and translating field issues to engineering and R&D teams. The role is fully onsite and requires hands-on leadership in high-pressure, rapidly changing construction environments.

Manage road freight operations by developing supply chain solutions, negotiating carrier rates, assigning trucks to loads, resolving shipment issues, and ensuring customer requirements are met. The role includes building customer and carrier relationships, researching new carriers, monitoring market trends, securing backup capacity, and providing shipment updates. Strong communication, negotiation, problem-solving, teamwork, and entrepreneurial skills are required.

Own the Customer Operations product domain, including internal systems and tooling for configuration, incident handling, fulfillment tracking, and customer support efficiency. Drive fulfillment rates, reduce incidents and cost-to-serve, manage priorities and trade-offs, and own measurable business outcomes and P&L impact. Partner closely with engineering on technically complex products while shaping Nuitee’s growing product organization.

Oversee sales operations planning and execution, using AI, analytics, and automation to monitor pipelines, quotas, segmentation, KPIs, and sales performance. Partner with stakeholders across regions to improve processes, reporting, productivity, and business outcomes. Identify performance gaps, recommend corrective actions, drive standardized tools and processes, and enable sales teams through change management, training, and stakeholder engagement.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Own the business definitions, territory and quota processes, GTM reporting, forecasting, and revenue operations infrastructure. Lead embedded RevOps Specialists and partner with Sales, Customer Success, Marketing, Finance, and GTM Engineering. Administer HubSpot as the GTM source of truth, establish forecasting methodologies, run business reviews, translate business needs into technical briefs, and drive AI-assisted automation and reporting.

Owns Revenue Operations across Sales, Customer Success, and Marketing. Responsibilities include running pipeline reviews and QBRs, interpreting GTM data, translating business needs into build-ready briefs, improving processes, supporting planning and quota setting, and driving automation. The role requires CRM proficiency, cross-functional communication, and experience in RevOps or related operations within a B2B SaaS environment.

Leads sales operations for Zoom’s EMEA Central segment, partnering with sales leadership and cross-functional teams on quota and territory planning, pipeline health, forecasting, KPI frameworks, executive reporting, and go-to-market planning. The role analyzes complex business problems, improves sales productivity, streamlines workflows, supports sales technology implementations, and translates data into strategic recommendations for senior stakeholders.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Manages global digital media operations across multiple markets, developing standardized processes, playbooks, taxonomy, data governance, platform configurations, quality controls, and automation. Partners with global and local teams to align media workflows with reporting and insights objectives, monitor operational KPIs, maintain platform health, resolve technical issues, onboard users, and improve end-to-end delivery. Requires extensive digital media operations experience and strong knowledge of ad technology platforms.

Manage digital media operations for global clients, including process optimization, automation, data governance, taxonomy, quality control, platform configuration, documentation, KPI monitoring, and issue resolution. Collaborate with global and local teams to align media workflows with reporting and insights objectives, develop playbooks, support process adoption, and maintain platform health across multiple markets.