Top Operations Management Jobs in Amsterdam

Oversee delivery operations across multiple hubs and cities, resolve service and cost issues, standardize processes, improve productivity, and scale operating models. The role monitors KPIs, analyzes performance data, leads operational initiatives, maintains SOPs, and coordinates changes with Technology, Finance, HR, Sales, Planning, and hub teams.

Manages global digital media operations across multiple markets, developing standardized processes, playbooks, taxonomy, data governance, platform configurations, quality controls, and automation. Partners with global and local teams to align media workflows with reporting and insights objectives, monitor operational KPIs, maintain platform health, resolve technical issues, onboard users, and improve end-to-end delivery. Requires extensive digital media operations experience and strong knowledge of ad technology platforms.

Manage digital media operations for global clients, including process optimization, automation, data governance, taxonomy, quality control, platform configuration, documentation, KPI monitoring, and issue resolution. Collaborate with global and local teams to align media workflows with reporting and insights objectives, develop playbooks, support process adoption, and maintain platform health across multiple markets.

Lead EMEA partner operations by managing onboarding, deal registration, partner portals, workflows, reporting, governance, and escalations. Partner with Sales, Channel, Revenue Operations, Finance, Legal, Marketing, Enablement, and Customer Success to improve data quality, partner adoption, pipeline visibility, deal conversion, and regional execution. Adapt global processes to EMEA requirements while maintaining consistent controls, SLAs, attribution, and reporting.

Manage high-volume EMEA media operations across social platforms and regional markets. Oversee campaign delivery, asset posting, quality control, platform security, vendor and agency operations, workflow onboarding, and escalations. Partner with marketing, engineering, and technical program teams to improve tooling, measurement, workflows, and outsourcing models. Lead regional programs, project milestones, stakeholder communication, and scalable operational frameworks while using data and user insights to drive performance.

Lead company-wide strategy and execution: run end-to-end strategic projects, align cross-functional stakeholders, design strategic planning and goal-setting, drive business operations rhythms and reviews, create leadership decision materials, and solve ambiguous problems with structured, pragmatic recommendations.

Lead analytics and sales operations for New Markets, advise commercial leadership, translate data into actionable strategy, set targets and KPIs, own lead allocation and performance processes, operationalize initiatives, build scalable tools and AI-enabled automation, and manage a team across analytics and sales operations.

Lead partner ecosystem strategy and operations: build channel program infrastructure, track partner-attributed pipeline in Salesforce, create reporting and territory logic, administer partner tools and portals, maintain documentation and training, manage partner tiering and certifications, and partner cross-functionally to operationalize GTM motions and resolve escalations.

Leads EMEA allocation and inventory operations across full-price stores, factory outlets, and digital channels. Manages allocation, pricing, promotions, replenishment, stock movements, localized assortments, store openings, launch deliveries, and seasonal transitions. Oversees teams of 10 or more, collaborates with Buying, Planning, Logistics, Retail Operations, Visual Merchandising, and global teams, and improves supply-chain efficiency, allocation processes, KPIs, and APTOS technology usage.

Lead and develop a hospitality team while maintaining exceptional service, food quality, safety, sustainability, financial, and governance standards. Build strong client and stakeholder relationships, manage budgets, drive commercial performance, and achieve key performance indicators. Responsibilities include mentoring, training, delegation, communication, prioritization, and adapting to operational challenges in a fast-paced environment. The role is full-time in Amsterdam, generally Monday through Friday during office hours, with flexibility required for events.

Oversee projects, operational processes, priorities, stakeholder alignment, and risk management. Mentor Project Managers, optimize workflows and SLAs, establish KPIs, identify automation opportunities, and lead cross-functional initiatives that improve efficiency and support company growth.

Owns EMEA commercial operations from quotation and order processing through provisioning, invoicing, renewals, and partner management. Coordinates Commercial, Customer Success, Finance, Legal, HQ, and external partners; resolves operational blockers, supports new-market readiness, tracks receivables and renewals, and standardizes recurring processes. This independent contributor role requires strong ownership, cross-functional coordination, and experience with B2B operations across multiple countries.

Own and optimize end-to-end logistics and fulfillment product processes. Define success metrics, manage product backlogs, synthesize stakeholder feedback, partner with engineering and operations to deliver and launch features, and use data, AI, and automation to drive continuous improvements across global operations.

Own daily fulfillment-area performance across safety, quality, productivity, and delivery KPIs. Lead teams and shifts, supervise floor operations, manage incidents and planning escalations, and use data to drive continuous improvement. The role requires hands-on leadership in high-volume fulfillment environments, Lean experience, analytical ability, and flexibility to work across Picnic sites in the Netherlands.

Manages daily customer transport operations, account relationships, business reviews, escalations, and operational performance. Leads a team while remaining hands-on, delegates work, translates performance data into actions, coordinates responses during high-pressure situations, and builds team morale and culture. The role requires Dutch and English communication, strong customer relationship skills, analytical ability, and experience in dynamic operational environments. Logistics or supply chain experience and people management are preferred.

Manage day-to-day Enterprise client operations, track workflows and deliverables, support client onboarding and expansion, and identify process improvements. Develop SOPs, implement new workflows, maintain accurate Client Success data, manage dashboards and operational tools, and coordinate with Client Success, Talent, Product, and other teams. The role combines hands-on execution, stakeholder coordination, process documentation, data quality, and workflow optimization.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Lead regional P2P market expansion and merchant ecosystem management, optimize operations and workflows, collaborate with product and engineering, monitor KPIs and competitor activity, and implement data-driven strategies to improve liquidity, completion rates, and dispute handling.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Manage daily 3PL operations, ensure compliance, coordinate order fulfillment, monitor service performance, and drive continuous improvement for logistics.

Manage cross-functional projects between trading, risk, and tech teams; build and maintain real-time trading and risk dashboards; improve reporting and processes; define KPIs and deliver data-driven updates to senior management.

Lead day-to-day customer support operations across internal teams and BPO partners in a 24/7, high-volume digital environment. Ensure service stability, monitor key metrics, identify risks, coordinate incident responses, drive process improvements, and develop operational capability and team performance.

Manage EU operations staff (shipping, receiving, supply chain planning, production technicians); enforce SOPs; monitor and replenish inventory; document shipments and sales; create inventory and adjustment reports; process and track purchase orders; perform other assigned operational duties.

Own the end-to-end process converting product, marketing, and account signals into qualified sales opportunities. Build qualification criteria, routing rules, data enrichment and automation, partner across product/marketing/sales/analytics, create feedback loops, and measure and optimize funnel conversion and data quality.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.