Top Operations Management Jobs in Amsterdam

Design and run scalable content operations: build AI-assisted production pipelines, governance, localization frameworks, and reporting to turn content production into a repeatable global growth engine.

Serve as primary operational contact for regional offices: manage office operations, partner support, events, onboarding, workplace services, IT setup (SharePoint access), vendor coordination, H&S compliance, and cross-functional liaison to improve processes and employee experience.

Lead Benelux customer-facing operations across customer care, logistics, warranty, and new demand models. Manage a 15+ support team, own escalations and recovery, ensure quality, optimize inbound/outbound logistics and partner relationships, and implement operational improvements with product and central teams.

Lead analytics and sales operations for New Markets, advise commercial leadership, translate data into actionable strategy, set targets and KPIs, own lead allocation and performance processes, operationalize initiatives, build scalable tools and AI-enabled automation, and manage a team across analytics and sales operations.

Own and optimize end-to-end logistics and fulfillment product processes. Define success metrics, manage product backlogs, synthesize stakeholder feedback, partner with engineering and operations to deliver and launch features, and use data, AI, and automation to drive continuous improvements across global operations.

Centralize and scale global event operations by building SOPs, managing the event tech stack (Cvent, Jifflenow, iCapture), integrating data with Marketo and Salesforce, automating event measurement and ROI dashboards, managing vendor relationships, and training 22 regional event managers.

Lead Benelux third-party fulfilment and last-mile operations, manage 3PL and courier partners, implement and track KPIs (OTIF, packing accuracy), coordinate inbound logistics and customs, run S&OP with Sales & Marketing, drive operational improvements from customer feedback, and support product and market launches across the region.

Lead and develop a hospitality team to deliver exceptional service and food standards. Build client relationships, mentor staff, manage budgets and KPIs (Health & Safety, Sustainability, Financial, Governance), prioritise projects in a fast-paced environment, and ensure high organisational and communication standards. Work full-time (38 hrs/week) with flexible hours for events.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.

Manage datacenter operations and people to ensure service quality, SLA compliance, safety, and budget alignment. Drive service delivery, incident response, cross-functional partnerships, workforce development, and continuous improvement for critical IT and facility infrastructure.

Lead partner ecosystem strategy and operations: build channel program infrastructure, track partner-attributed pipeline in Salesforce, create reporting and territory logic, administer partner tools and portals, maintain documentation and training, manage partner tiering and certifications, and partner cross-functionally to operationalize GTM motions and resolve escalations.

Lead regional P2P market expansion and merchant ecosystem management, optimize operations and workflows, collaborate with product and engineering, monitor KPIs and competitor activity, and implement data-driven strategies to improve liquidity, completion rates, and dispute handling.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Manage daily 3PL operations, ensure compliance, coordinate order fulfillment, monitor service performance, and drive continuous improvement for logistics.

Lead day-to-day customer support operations across internal teams and BPO partners in a 24/7, high-volume digital environment. Ensure service stability, monitor key metrics, identify risks, coordinate incident responses, drive process improvements, and develop operational capability and team performance.

Manage EU operations staff (shipping, receiving, supply chain planning, production technicians); enforce SOPs; monitor and replenish inventory; document shipments and sales; create inventory and adjustment reports; process and track purchase orders; perform other assigned operational duties.

Manage cross-functional projects between trading, risk, and tech teams; build and maintain real-time trading and risk dashboards; improve reporting and processes; define KPIs and deliver data-driven updates to senior management.

Partnering with Head of Finance, drive FP&A, forecasting, and strategic analyses (pricing, GTM ROI, new product launches). Build financial models, automate reporting, support embedded finance products, and contribute to corporate development and investor reporting while partnering cross-functionally with Sales, Product, and Engineering.

Support the SVP of Sales & Partnerships by building commercial operations: prepare proposals, RFPs, and meeting materials; coordinate inputs; track next steps; organize templates and case studies; use CRM data, reporting, and AI tools to speed research and drafting; ensure commercial work is prepared, organised, and moving forward.

Own the end-to-end process converting product, marketing, and account signals into qualified sales opportunities. Build qualification criteria, routing rules, data enrichment and automation, partner across product/marketing/sales/analytics, create feedback loops, and measure and optimize funnel conversion and data quality.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Serve as strategic operations lead and business partner to the VP of Customer Success. Own the operating system, analyze performance and customer health metrics, design recovery strategies, lead cross-functional GTM initiatives, drive strategic planning and executive communications, manage operating cadence and events, and optimize processes to increase organizational velocity and customer success outcomes.

Manage HRIS, ATS, and people operations systems, ensuring global HR compliance, and coordinating payroll. Oversee the employee lifecycle between onboarding and offboarding.

Lead and coordinate day-to-day operations and cross-functional projects to establish and improve local operating models for regulated crypto-asset services. Oversee service delivery, outsourcing, incident response, operational risk, regulatory readiness and project plans, maintain process documentation, track SLAs/KPIs, and prepare management reporting while supporting the COO and CEO with executive materials and administrative tasks.