Top Customer Success Jobs in Detroit, MI

As a Customer Care Tax Manager, you will oversee a team of agents, manage performance metrics, coach staff, and improve customer experiences in payroll tax matters.

The role involves engaging high-value enterprise accounts, conducting research, crafting personalized messaging, and collaborating with Account Executives to drive sales opportunities in a B2B SaaS environment.

As a Principal Associate in Support Engineering, provide advanced technical support for SaaS products, troubleshoot complex issues, and ensure system reliability and performance. Collaborate with cross-functional teams and maintain documentation while contributing to continuous improvement initiatives.

The Senior Director of Customer Transformation and Strategy will lead CX strategy and enterprise-wide initiatives to modernize customer-facing functions, ensuring clear alignment and measurable outcomes.

The Senior Director of Customer Advocacy leads initiatives to embed customer insights into business strategies, promoting customer success and engagement through programs and platforms.

As a VIP Host, you will manage relationships with high-engaged players, execute VIP strategies, and enhance player experiences through events and feedback compilation.

The Technical Account Manager oversees technical success of partners, ensuring onboarding, integration, and ongoing support while managing B2B relationships and translating needs into technical solutions.

The Enterprise Customer Success Manager will build relationships with customers, drive adoption of Workiva's solutions, and ensure successful implementation and satisfaction, while managing internal team collaborations.

The Senior Sales Enablement Manager will define sales processes, develop training programs, coach the sales team, manage sales content, and drive technology mastery for improved performance.

As a Freelance Language Expert, you will perform localization tasks, review training materials, evaluate linguists, and potentially support clients.

The role involves designing and delivering training programs for sales enablement, managing learning initiatives, measuring effectiveness, and driving change management within the Deal Support organization.

The Onboarding Coordinator will support the onboarding process, assist clients, organize calls, track project progress, and ensure a smooth transition to Luxury Presence's platform.