Top Customer Success Jobs in Detroit, MI

Reposted 23 Days AgoSaved
Remote
Detroit, MI
Junior
Junior
Cloud • Software • Analytics
The Scale Customer Success Manager drives adoption and retention for small-to-mid market customers through digital-first strategies and customer success playbooks, partnering with sales and product teams to enhance the customer experience.
Top Skills: Ai TechnologiesConversational AiCrm SystemsCustomer Success PlatformsDigital ChannelsGainsightSalesforce
Reposted 23 Days AgoSaved
Remote
Detroit, MI
5-5 Annually
Senior level
5-5 Annually
Senior level
Security • Software
As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.
Top Skills: AWSAzureCiamGCPJavaJavaScriptJwtNode.jsOauth 2.0Openid ConnectPythonReactRest ApisSAML
Reposted 23 Days AgoSaved
Remote
Detroit, MI
Senior level
Senior level
Healthtech • Biotech
Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.
Top Skills: GenomicsNext Generation Sequencing (Ngs)Velsera
Reposted 24 Days AgoSaved
Remote
Detroit, MI
Senior level
Senior level
Information Technology • Software
The Strategic Customer Success Manager guides customers post-sales, ensuring successful onboarding, identifying risks, providing technical guidance, and fostering relationships for renewals and expansions.
Top Skills: DevOpsSoftware Development
Reposted 24 Days AgoSaved
Remote
Detroit, MI
110K-150K Annually
Senior level
110K-150K Annually
Senior level
AdTech • Marketing Tech • Social Media • Software
The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.
Top Skills: Enterprise SoftwareLocal SearchSaaSSocial Media Management
24 Days AgoSaved
Remote
Detroit, MI
Mid level
Mid level
Healthtech • Software
As the Customer Success Lead, you'll manage enterprise accounts, driving adoption, ensuring account health, and facilitating onboarding and expansion for high-volume law firms.
Top Skills: GainsightHubspotSalesforce
24 Days AgoSaved
Remote
Detroit, MI
Mid level
Mid level
Healthtech • Software
As a Customer Success Lead at Codes Health, you will manage a portfolio of law firms, ensuring successful onboarding and customer growth while balancing scale and personalization in interactions.
Top Skills: CRM
24 Days AgoSaved
Remote
Detroit, MI
150K-185K Annually
Senior level
150K-185K Annually
Senior level
Payments • Software
The Director of Customer Success will lead a team, define strategy, manage key accounts, and drive customer retention and growth in the life sciences industry.
Top Skills: CRMSalesforce
24 Days AgoSaved
Remote
Detroit, MI
120K-193K Annually
Mid level
120K-193K Annually
Mid level
Artificial Intelligence • Information Technology • Software • Automation
The Customer Success Manager will strategically partner with enterprise customers, driving adoption, retention, and growth while utilizing data insights and managing cross-functional projects to deliver measurable outcomes.
Top Skills: CRMGainsightSalesforce
24 Days AgoSaved
Remote
Detroit, MI
115K-149K Annually
Expert/Leader
115K-149K Annually
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Other • Professional Services • Software
Manage strategic customer accounts, ensuring value from Vertex tax solutions. Collaborate across functions to drive adoption, resolve issues, and influence product strategy.
Top Skills: Erp PlatformsJavaMicrosoft DynamicsOracleRdbms ToolsSAPSoap UiSQLTomcatUnix/LinuxXML
24 Days AgoSaved
Remote
Detroit, MI
145K-235K Annually
Senior level
145K-235K Annually
Senior level
Information Technology • Software
The Senior Customer Success Manager will onboard customers, identify risks, provide technical guidance, build relationships, and drive renewals and expansions.
Top Skills: DevOps
Reposted 24 Days AgoSaved
Remote
Detroit, MI
Expert/Leader
Expert/Leader
Healthtech • Pet • Telehealth
The Vice President of Client Success oversees business relationships, driving client retention, engagement, and satisfaction while leading a high-performing team and collaborating across departments to implement strategies for client success.
Top Skills: CRMHubspotSalesforce
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Reposted 24 Days AgoSaved
Remote
Detroit, MI
110K-130K Annually
Mid level
110K-130K Annually
Mid level
Healthtech • Pet • Telehealth
The Client Success Manager will oversee client implementation, data analysis, relationship building, renewal processes, and drive program growth while ensuring client satisfaction and engagement.
Reposted 24 Days AgoSaved
Remote
Detroit, MI
Mid level
Mid level
Software
As an Enterprise Customer Success Manager, you'll manage key customer accounts, ensure product success, build relationships, and advocate for customers' needs.
Top Skills: ChorusCitrixFilemaker ProGoogle WorkspaceOutreach.IoSalesforceSlackSplunkVdiVMwareZoom
Reposted 24 Days AgoSaved
Remote
Detroit, MI
Junior
Junior
Software • Analytics
The Customer Success Manager will educate clients on creative strategy, build relationships, and help maximize their use of Motion's platform through engagement and tailored support.
Top Skills: AIAnalyticsPerformance Marketing
Reposted 24 Days AgoSaved
Remote
Detroit, MI
Mid level
Mid level
Cloud • Software • Analytics
The Technical Customer Success Manager supports CSMs by providing technical expertise for enterprise customers in conversational AI solutions, focusing on best practices and troubleshooting.
Top Skills: CcaasConversational AiCRMGenerative AiLlm-Based SystemsNlu
25 Days AgoSaved
Remote
Detroit, MI
Mid level
Mid level
Software
The Client Success Manager at WasteX ensures customer success by onboarding clients, managing relationships, and collaborating internally to improve products and services.
Top Skills: CrmsErpsSaaS
25 Days AgoSaved
Remote
Detroit, MI
Mid level
Mid level
Software
The Customer Success Manager will manage customer relationships, guide clients on onboarding, develop strategies for success, and drive product adoption and expansion while collaborating with various teams.
Top Skills: Ci/CdSaaSSalesforce
25 Days AgoSaved
Remote
Detroit, MI
90K-105K Annually
Senior level
90K-105K Annually
Senior level
AdTech • Agency • Digital Media • eCommerce • Marketing Tech • Social Media • Analytics
The Senior Client Success Account Manager drives revenue growth by identifying cross-sell and upsell opportunities, collaborating with internal teams, and managing client relationships to enhance client impact.
Top Skills: Crm PlatformsSalesforce
25 Days AgoSaved
Remote
Detroit, MI
90K-115K Annually
Senior level
90K-115K Annually
Senior level
AdTech • Marketing Tech • Social Media • Software
The Strategic Customer Success Manager ensures client satisfaction by managing relationships, driving product adoption, and facilitating growth for large clients.
Top Skills: Customer Success Software ToolsGainsightSalesforce
25 Days AgoSaved
Remote
Detroit, MI
Mid level
Mid level
Artificial Intelligence • Logistics • Software • Transportation
The Customer Success Associate manages and retains a portfolio of customers post-implementation, focusing on account health, product adoption, and renewal readiness.
Top Skills: IntercomJIRANotion
25 Days AgoSaved
Remote
Detroit, MI
Senior level
Senior level
Software
The Director of Customer Success leads the vision and execution of customer success strategies, ensuring alignment with business objectives and fostering collaboration across teams. They advocate for customer needs and oversee technical and operational excellence within the team, mentoring staff and driving performance standards.
Top Skills: SaaSSalesforce
25 Days AgoSaved
Remote
Detroit, MI
77K-139K Annually
Junior
77K-139K Annually
Junior
Healthtech
As a Client Success Manager - Mid Market at Hinge Health, you'll manage client relationships, drive product adoption, and ensure client retention through strategic communication and data-driven insights.
Top Skills: ExcelGainsightSalesforce
25 Days AgoSaved
Remote
Detroit, MI
194K-228K Annually
Senior level
194K-228K Annually
Senior level
Software
As a Customer Success Manager at Vanta, you'll advise large customers on security and compliance, drive implementations, and maintain executive relationships, ensuring customer retention and advocacy through value realization and strategic initiatives.
Top Skills: AIGrcSaaS
25 Days AgoSaved
Remote
Detroit, MI
Internship
Internship
Big Data • Software
The Customer Success Intern will assist in customer database management, attend meetings, compile action items, and support internal workflows in a collaborative team environment.
Top Skills: ExcelMicrosoft SuitePowerPointSocial Media PlatformsTeamsWord
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