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Top Customer Success Jobs in Detroit, MI

962+ Job Results
2 Days Ago
Detroit, MI
Remote
135 Employees
110K-140K Annually
5-7 Years of Experience
135 Employees
110K-140K Annually
5-7 Years of Experience
Artificial Intelligence • Fintech
As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.
2 Days Ago
Detroit, MI
Remote
80 Employees
1-3 Years of Experience
80 Employees
1-3 Years of Experience
Food • Software
As a Customer Support Specialist, you will provide support for MealSuite's food service management applications, assisting users via phone, chat, and email. You'll handle inquiries about software and hardware, guide users through troubleshooting steps, track support tickets, and report any system issues to the product team. Strong communication and a customer-centric attitude are essential.
2 Days Ago
Detroit, MI
Remote
28 Employees
50K-60K Annually
1-3 Years of Experience
28 Employees
50K-60K Annually
1-3 Years of Experience
Insurance
The Case Management Associate is responsible for entering new cases, reviewing applications, ordering medical exams, monitoring case progress, and maintaining positive relationships with agents and underwriters.
2 Days Ago
Detroit, MI
Remote
361 Employees
75K-85K Annually
5-7 Years of Experience
361 Employees
75K-85K Annually
5-7 Years of Experience
Software
The Senior Client Success Manager at Storable will manage key Client relationships to drive product adoption and satisfaction. Responsibilities include consulting on onboarding, strategizing on account customizations, analyzing Client usage patterns, and facilitating business review meetings to enhance Client success and retention.
2 Days Ago
Detroit, MI
Remote
634 Employees
1-3 Years of Experience
634 Employees
1-3 Years of Experience
Healthtech
As a Customer Support Specialist/SME at Clipboard Health, you will play a crucial role in verifying facts and details to ensure alignment with healthcare professionals' requirements, standards, policies, and best practices. Your expertise will help facilitate a seamless onboarding experience for healthcare professionals and promote patient safety.
2 Days Ago
Detroit, MI
Remote
468 Employees
3-5 Years of Experience
468 Employees
3-5 Years of Experience
Healthtech • Pharmaceutical • Telehealth
The Infusion Client Coordination Manager will manage a global implementation and training team, focusing on enhancing client experiences and operational efficiency. Responsibilities include supporting revenue growth, ensuring compliance with infusion billing standards, and creating training systems. The role requires collaboration with clients and cross-functional teams to achieve key performance indicators related to service quality and training effectiveness.
2 Days Ago
Detroit, MI
Remote
2,736 Employees
65K-75K Annually
1-3 Years of Experience
2,736 Employees
65K-75K Annually
1-3 Years of Experience
Software
The Onboarding Specialist will be responsible for consulting with clients to implement Brandwatch's product suite, ensuring a smooth onboarding process. This includes coordinating resources, delivering tailored solutions, and driving product adoption by understanding client needs and providing best practices.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+19 More
2 Days Ago
Detroit, MI
Remote
219 Employees
65K-108K Annually
3-5 Years of Experience
219 Employees
65K-108K Annually
3-5 Years of Experience
Artificial Intelligence • Information Technology • Software • Conversational AI
The Customer Success Manager, Midmarket is responsible for driving customer growth and success across Mid Market Accounts, particularly in the automotive sector. Key duties include managing customer relationships, advising on product usage, overseeing the entire customer lifecycle, and handling escalations. The role requires engagement with customers to understand their needs and provide solutions that drive value and renewals.
Top Benefits:
401-K
Company Outings
Dental Insurance
+14 More
2 Days Ago
Detroit, MI
Remote
68 Employees
1-3 Years of Experience
68 Employees
1-3 Years of Experience
Analytics • Financial Services
The Oakleaf Group invites interested candidates to connect for future job opportunities. The firm specializes in mortgage and financial services consulting, focusing on ongoing relationships with clients such as banks, non-bank mortgage firms, and government entities. They seek to align goals and provide tailored solutions through effective communication and research.
2 Days Ago
Detroit, MI
126 Employees
3-5 Years of Experience
126 Employees
3-5 Years of Experience
Agriculture
Managing the Customer Support team to provide excellent service and support for Tibersoft solutions. Collaborating with Engineering and CSMs to resolve production incidents and drive innovation. Ensuring all support tickets are resolved in a timely manner and documenting policies and procedures.
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