Top Customer Success Jobs in Detroit, MI
The Customer Success Manager, Midmarket is responsible for driving customer growth and success across Mid Market Accounts, particularly in the automotive sector. Key duties include managing customer relationships, advising on product usage, overseeing the entire customer lifecycle, and handling escalations. The role requires engagement with customers to understand their needs and provide solutions that drive value and renewals.
The Oakleaf Group invites interested candidates to connect for future job opportunities. The firm specializes in mortgage and financial services consulting, focusing on ongoing relationships with clients such as banks, non-bank mortgage firms, and government entities. They seek to align goals and provide tailored solutions through effective communication and research.
Managing the Customer Support team to provide excellent service and support for Tibersoft solutions. Collaborating with Engineering and CSMs to resolve production incidents and drive innovation. Ensuring all support tickets are resolved in a timely manner and documenting policies and procedures.
The Bioprocess Specialist at Cytiva is responsible for providing solutions to manufacturing challenges by engaging in technical consultations, coordinating bench scale tests, and generating technical reports. The position requires a Bachelor's Degree in Life Science, Chemical, Biological, or Engineering field with 2+ years of relevant Biotech industry experience.
The Client Success Manager at Wealth.com is responsible for managing key client relationships, ensuring satisfaction, driving revenue growth, and facilitating engagement. The role involves onboarding clients, conducting business reviews, and collaborating with various departments to enhance client advocacy. This position also requires addressing client issues and utilizing CRM tools for account management.
As a Client Partner at Livefront, you will own client outcomes by understanding their business needs, managing relationships, and ensuring delivery excellence. You will communicate Livefront's value, guide teams in executing strategies, and identify new business opportunities while earning trust within client organizations.
The Client Engagement Associate at Mursion will serve as the primary contact for assigned clients, providing support and nurturing relationships. Responsibilities include onboarding new clients, resolving issues, conducting training, tracking metrics, collecting feedback, and collaborating with internal teams to enhance client engagement.
The Customer Care Energy Advisor supports energy efficiency by managing utility-sponsored projects, reviewing applications for compliance, providing technical assistance on efficient technologies, performing energy savings calculations, and ensuring quality control. They interface with customers and contractors while processing incentive payments and conducting surveys.
As a Customer Support Specialist at EngagedMD, you'll provide exceptional service to users, troubleshoot issues, support product implementation, and collect feedback to improve the platform. This entry-level role requires strong communication and organizational skills to manage customer relationships and enhance their experience with the EngagedMD application.
The Virtual Representative role at AO involves promoting and selling products or services, building strong client relationships, customizing presentations, and addressing customer inquiries to ensure satisfaction. Candidates are expected to inspire and motivate teams while making a meaningful impact on clients' lives.
Top Companies in Detroit, MI Hiring Customer Success Roles
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