Top Customer Success Jobs in Detroit, MI
The Appraisal Specialist manages all appraisal processes to ensure efficiency, utilizing software and adhering to compliance standards. Responsibilities include ordering appraisals, identifying property types, and ensuring thorough knowledge of mortgage lending processes.
The Client Success Manager will be the voice of the client, addressing program questions, managing client interactions, and training on the PerformLine platform. Responsibilities include conducting Quarterly Business Reviews, optimizing program performance, and identifying sales opportunities for renewals and upsells.
The Associate Software Automation Specialist will assist in the setup and maintenance of loan programs within the Product Pricing Engine, automate investor guidelines, and help clients with system configurations. Responsibilities include troubleshooting, monitoring error logs, and defining user privileges within the Loan Origination System, with opportunities to learn about various roles within the mortgage industry.
The Customer Onboarding Specialist will guide clients post-sale through the onboarding process, helping them utilize the Subsplash Platform effectively. Responsibilities include providing personalized services, offering creative solutions to challenges, ensuring swift app approval, and working on improving the overall client experience.
The Implementation Specialist will collaborate with the Customer Success Team at Sylogist to implement SylogistEd solutions for K-12 school districts, ensuring high-quality customer service and adherence to project methodologies. Responsibilities include solution configuration, user training, project status reporting, issue monitoring, and gathering customer feedback post-implementation.
The Workday Client Partner acts as a trusted advisor to large enterprise clients, focusing on account management, relationship development, and driving revenue growth. This role involves engaging with senior stakeholders, providing sales support, and ensuring client satisfaction while managing strategic IT roadmaps and staffing changes.
The Strategic Client Success Manager at WeaveGrid will manage relationships and business outcomes for utility clients' EV programs, focusing on client satisfaction and program growth. Responsibilities include client advisory, coordinating internal teams, and supporting business development efforts. The role involves strategic planning, insights sharing, and leading meetings to align client and internal priorities.
The Customer Success Manager at DeepScribe will oversee client implementation and account management, train clinicians, drive platform adoption, monitor customer health, and collaborate with internal teams. They will act as a customer advocate, ensure seamless integration, and utilize strong communication and leadership skills to maximize customer satisfaction and engagement.
The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.
As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.
Top Companies in Detroit, MI Hiring Customer Success Roles
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