Top Customer Success Jobs in Detroit, MI
As a Customer Success Manager for the Public Sector, you will ensure client retention, understand customer needs, act as a product advocate, work cross-functionally, develop best practices, provide Executive Business Reviews, and mitigate churn, all while enhancing customer engagement with DeleteMe's offerings.
The Senior Manager, Global Compensation will oversee the development and execution of employee compensation and benefits programs. This role involves interacting with senior leadership, conducting compensation assessments, ensuring compliance, and managing equity compensation initiatives. The position emphasizes relationship building with HR teams and presenting information to the Compensation Committee Board.
In this role, you will manage day-to-day relationships with Exiger customers, ensuring they optimize their use of the technology for risk management. You'll provide superior customer experiences, resolve product issues, educate clients, and communicate customer feedback to internal teams while leading initiatives to enhance product usage and customer satisfaction.
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The Senior Customer Success Engineer at OutSystems will provide technical guidance to customers using the OutSystems Low-Code Development Platform, ensure successful adoption, oversee solution architecture design, perform technical reviews, and facilitate strong customer relationships to drive technology usage and customer advocacy.
This position involves issuing insurance certificates and auto ID cards for construction company clients, managing client inquiries, and interfacing with account management teams. Responsibilities include entering certificate information, ensuring compliance with contractual requirements, and providing assistance across departments while maintaining high customer service standards.
The Customer Engagement Specialist provides exceptional customer service, handles billing support, manages laboratory communications, assists with specimen submissions, and responds to inquiries from patients and healthcare providers. This role involves accurately entering patient information, addressing billing inquiries, and ensuring seamless customer experiences by collaborating with team members.
As an Operations Insights Specialist, you will track customer sentiment, analyze project processes, report insights to improve customer satisfaction, and assist the Performance team in enhancing operational efficiency. The role requires strong communication skills and attention to detail.
As a Client Success Manager, you will ensure client success by aligning services with business objectives, fostering relationships, monitoring account health, and optimizing services. You will also drive satisfaction, manage renewals and upselling opportunities, and analyze client feedback to enhance service quality.
The Customer Success Manager at Toku will develop and maintain client relationships, ensuring customer satisfaction and resolving payroll-related issues. Responsibilities include onboarding clients, troubleshooting payroll discrepancies, collaborating with cross-functional teams, and ensuring payroll compliance.
As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.
Top Companies in Detroit, MI Hiring Customer Success Roles
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