Top Senior Level Customer Success Jobs in Detroit, MI

The Service Solutions Director enhances Customer Success strategies and drives sales of Professional Services. They cultivate relationships with sales and post-sales teams and oversee service sales forecasts and opportunities to maximize customer value from the Dynatrace platform.

As a Sr Technology Consultant, you'll monitor application performance, assist clients in troubleshooting, train users on Dynatrace, and manage ongoing service engagements.

The Global Customer Manager will develop and implement customer sales strategies, manage relationships, and oversee account planning within the automotive division.

Provide Tier 1 IT support for various end-user computing services and peripheral devices, manage logistics and service handoffs, and offer project management in a fast-paced environment.

Oversee customer quality performance, lead quality initiatives, collaborate cross-functionally, and drive improvements in automotive electronics quality metrics.

The Revenue Training Manager will enhance the Partnerships Sales team's performance by developing and delivering onboarding and upskilling programs. This role requires expertise in sales enablement and instructional design, aiming to improve sales results and shorten deal cycles.

The Senior Technical Support Engineer will resolve complex technical issues, mentor engineers, and collaborate across teams to enhance customer support and product improvements.

The Senior Technical Support Specialist will manage escalations, provide technical leadership, and support enterprise customers with complex issues and integrations.

As Manager of Customer Operations, drive efficiency in customer processes, optimize systems, manage projects, and enhance customer experiences across the organization.

The Senior Implementation Consultant delivers solutions within Workiva products, interfaces with customers to achieve outcomes, and mentors peers. Requires extensive experience in service delivery roles, particularly finance or related fields, and bilingual proficiency in Portuguese.

The Senior Privacy & Compliance Manager manages enterprise-wide privacy and compliance programs, ensuring alignment with regulations and driving compliance excellence.

The Sales Engineer will partner with sales teams to articulate security solutions, demonstrate products, gather technical requirements, and manage evaluations to ensure customer satisfaction.

The Rubrik Business Development Manager for Healthcare will enhance growth by promoting Rubrik's data security solutions, identifying opportunities, strengthening partnerships, and advising sales teams in the healthcare sector.