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Top Senior Customer Success Jobs in Detroit, MI

8 Days AgoSaved
Remote
Detroit, MI
191K-219K Annually
Senior level
191K-219K Annually
Senior level
Healthtech • Social Impact
The Senior Director will lead Virta's partnerships with health plans and PBMs, managing a team to drive customer satisfaction and identify growth opportunities while ensuring enterprise-level results for members' health.
8 Days AgoSaved
Easy Apply
Remote
Detroit, MI
Easy Apply
Senior level
Senior level
Cloud • Software
The Customer Success Manager at ArmorCode ensures high customer satisfaction, manages post-sales relationships, and drives platform adoption and expansion, while providing proactive support and strategizing for customer success.
Top Skills: Cloud Security ToolsDastQualysSastScaTenableVeracode
Reposted 8 Days AgoSaved
Remote
Detroit, MI
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.
Top Skills: Customer Engagement SoftwareE-CommerceSaaS
Reposted 8 Days AgoSaved
Easy Apply
In-Office or Remote
Detroit, MI
Easy Apply
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Artificial Intelligence
The Senior Customer Success Manager will build relationships with stakeholders, ensure customers realize values from their investments, lead reviews, and monitor customer health for retention and growth.
Top Skills: SaaS
Reposted 8 Days AgoSaved
Remote
Detroit, MI
78K-120K Annually
Senior level
78K-120K Annually
Senior level
Healthtech • Information Technology
The Client Success Manager ensures client satisfaction and retention for high-value health system clients, managing post-sales processes, analyzing data, and enhancing relationships with stakeholders.
Top Skills: ConfluenceExcelHubspotJIRAPowerPointSalesforceSQL
Reposted 8 Days AgoSaved
Easy Apply
In-Office or Remote
Detroit, MI
Easy Apply
183K-212K Annually
Senior level
183K-212K Annually
Senior level
Software
The Strategic Customer Success Manager ensures enterprise clients successfully adopt and leverage a cloud-native software platform, driving user engagement and satisfaction through change management and customer advocacy.
Top Skills: AWSConfluenceExcelGoogle AppsJIRAMS OfficePowerPointSalesforceSlack
Reposted 8 Days AgoSaved
Remote
Detroit, MI
Senior level
Senior level
Artificial Intelligence • Information Technology • Software
The Senior Customer Success Manager will guide enterprise customers in implementing Parspec's platform, ensuring adoption and driving retention and growth. Responsibilities include managing executive relationships, facilitating onboarding and training, and integrating customer feedback into product development while developing best practices for the CSM team.
Top Skills: CpqErpHubspotIntercom
Reposted 8 Days AgoSaved
Remote
Detroit, MI
135K-158K Annually
Senior level
135K-158K Annually
Senior level
Legal Tech • Software
The Enterprise Customer Success Lead ensures customer success by managing relationships, driving product adoption, and improving customer satisfaction, particularly in B2B SaaS within the legal tech sector.
Top Skills: B2B SaasLegal Tech
Reposted 8 Days AgoSaved
In-Office or Remote
Detroit, MI
154K-200K Annually
Senior level
154K-200K Annually
Senior level
Software
Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.
Top Skills: Ai Copilots/AgentsCommunity PlatformsGainsightKnowledge SystemsLms ToolsPx
Reposted 8 Days AgoSaved
Remote
Detroit, MI
125K-125K Annually
Senior level
125K-125K Annually
Senior level
Real Estate • Software
Lead the customer success management team, drive customer engagement and satisfaction, and develop strategies for client growth and retention.
Top Skills: GongSalesforce
Reposted 8 Days AgoSaved
Remote or Hybrid
Detroit, MI
130K-145K Annually
Senior level
130K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage client relationships for a Pharmacy Benefit Management team, ensuring successful onboarding and satisfaction through project management and communication.
Top Skills: ExcelGoogle SheetsGoogle SlidesPower Point
Reposted 8 Days AgoSaved
Remote or Hybrid
Detroit, MI
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage key client relationships for the Pharmacy Benefit Management team, ensuring delivery of pharmacy benefits and client satisfaction. Lead meetings and support clients through various operational needs, including open enrollment processes and issue resolution, while maintaining industry insights.
Top Skills: ExcelGoogle SheetsGoogle SlidesPower Point
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Reposted 8 Days AgoSaved
Remote
Detroit, MI
165K-200K Annually
Senior level
165K-200K Annually
Senior level
Artificial Intelligence • Marketing Tech • Mobile • Software
Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.
Reposted 9 Days AgoSaved
Remote
Detroit, MI
180K-180K Annually
Senior level
180K-180K Annually
Senior level
Artificial Intelligence • Information Technology
The role involves managing strategic customer relationships, driving growth and retention, and ensuring value realization for high-value enterprise accounts.
Top Skills: SaaS
Reposted 9 Days AgoSaved
Remote
Detroit, MI
101K-169K Annually
Senior level
101K-169K Annually
Senior level
Fintech • Information Technology • Analytics
The Sr. Customer Success Manager develops customer relationships, ensures satisfaction with services, manages training, and communicates with teams to maximize customer value and retention.
Top Skills: AnalyticsE-Commerce SoftwareExcel
Reposted 9 Days AgoSaved
Remote
Detroit, MI
Senior level
Senior level
Software
The Director of Customer Success leads a team to drive customer outcomes, engagement strategies, and retention through coaching and performance monitoring while collaborating with internal stakeholders to enhance customer experience.
Top Skills: Ai ToolSalesforceVitally
Reposted 10 Days AgoSaved
Remote
Detroit, MI
85K-115K Annually
Senior level
85K-115K Annually
Senior level
Information Technology • Consulting
As a Client Success Manager at HONK, you will onboard new clients, deliver training, drive account growth, and support strategic initiatives to enhance customer relationships.
Top Skills: AsanaHubspotZendesk
Reposted 10 Days AgoSaved
In-Office or Remote
Detroit, MI
Senior level
Senior level
Healthtech • Software
As a Senior Customer Success Manager at Cozeva, you will manage key customer relationships, ensure product utilization, drive customer success, and gather insights to influence product direction, all aimed at achieving customer goals in healthcare technology.
Top Skills: Customer Relationship Management (Crm)SaaS
Reposted 10 Days AgoSaved
Remote
Detroit, MI
118K-165K Annually
Senior level
118K-165K Annually
Senior level
Software • Cybersecurity
The Technical Customer Success Manager will manage customer relationships, drive product adoption, and ensure customer satisfaction and renewal in a B2B SaaS environment.
Top Skills: B2B SaasCybersecurity
Reposted 10 Days AgoSaved
Remote
Detroit, MI
Senior level
Senior level
Travel
The VP of Customer Success will lead customer success initiatives for property managers and property owners, ensuring satisfaction, operational excellence, and strategic growth.
Top Skills: SaaS
Reposted 10 Days AgoSaved
Remote
Detroit, MI
Senior level
Senior level
Artificial Intelligence • Healthtech
Lead and scale the Technical Customer Success team, refine onboarding processes, handle technical escalations, and partner with other departments to ensure customer satisfaction and drive growth.
Top Skills: APIsFhirHl7JSONPythonSQLXML
12 Days AgoSaved
Remote
Detroit, MI
Senior level
Senior level
Artificial Intelligence • Healthtech • Analytics • Biotech
As a CT Clinical Development Specialist, you will optimize CT scanners' performance, train staff, support clinical applications, and ensure customer satisfaction.
Top Skills: Computer TomographyImaging Techniques
12 Days AgoSaved
Easy Apply
Remote
Detroit, MI
Easy Apply
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Healthtech
Lead high-value client relationships in healthcare, manage enterprise accounts, drive customer success strategies, and ensure revenue growth.
Top Skills: ChurnzeroGainsightLookerPower BISalesforceTableauTotango
Reposted 12 Days AgoSaved
Remote
Detroit, MI
Senior level
Senior level
Artificial Intelligence • Software
Seeking a Customer Success Manager to build a team, drive customer relationships, and enhance retention metrics through strategic initiatives.
Top Skills: AISaaSSeo
Reposted 12 Days AgoSaved
Remote
Detroit, MI
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.
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