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Top Senior Customer Success Jobs in Detroit, MI

5 Days AgoSaved
Remote
Detroit, MI
173K-233K Annually
Senior level
173K-233K Annually
Senior level
Cybersecurity
The Senior Director of Customer Success Management at 1Password will design and operationalize a scalable strategy to enhance customer retention, growth, and satisfaction, leading a large team to improve customer experience and revenue.
Top Skills: Data Visualization ToolsGainsightSalesforce
5 Days AgoSaved
Easy Apply
Remote
Detroit, MI
Easy Apply
Senior level
Senior level
Cloud • Software • Analytics
As a Customer Success Manager, you will drive customer value in enterprise AI software, manage customer health, track success metrics, and collaborate with sales and technical teams while developing retention strategies and tailored plans.
Top Skills: CRMCs Tools
Reposted 5 Days AgoSaved
Remote
Detroit, MI
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Executive will manage relationships with health plan clients, enhance user adoption of AI solutions, and drive measurable outcomes in payer operations.
Top Skills: AISaas Solutions
6 Days AgoSaved
Remote
Detroit, MI
170K-190K Annually
Senior level
170K-190K Annually
Senior level
Artificial Intelligence • Software • Energy • Financial Services
The Director of Customer Success will manage key account relationships, lead a team, drive revenue retention, and expand customer accounts, focusing on energy management and sustainability solutions.
Top Skills: Energy Management SoftwareFinancial Spreadsheet Modeling
6 Days AgoSaved
In-Office or Remote
Detroit, MI
172K-215K Annually
Senior level
172K-215K Annually
Senior level
Hardware • Machine Learning • Security • Software
Lead and develop a team of Customer Success Managers to manage complex accounts, drive revenue retention, and ensure customer success.
Top Skills: Gainsight
Reposted 6 Days AgoSaved
Remote
Detroit, MI
128K-192K Annually
Senior level
128K-192K Annually
Senior level
Cloud • Information Technology • Insurance • Software • Analytics
The Senior Customer Success Manager drives customer engagement and satisfaction by fostering relationships, managing accounts, and ensuring clients maximize their investment in Guidewire solutions.
Top Skills: AICloud-Native SolutionsGuidewire Insurancesuite
Reposted 6 Days AgoSaved
Remote or Hybrid
Detroit, MI
190K-210K Annually
Senior level
190K-210K Annually
Senior level
Healthtech
Lead customer success strategy for Delfina's AI-powered maternal care platform, focusing on growth, retention, and partner relationships while managing a team and aligning with various departments.
Top Skills: Crm SoftwareCustomer Analytics DashboardsSpreadsheet Forecasting
Reposted 6 Days AgoSaved
In-Office or Remote
Detroit, MI
Senior level
Senior level
Information Technology • Security • Software
The Senior Customer Success Engineer supports product adoption and resolves complex security challenges, building lasting customer relationships and driving success with Veracode solutions.
Top Skills: AWSAzure DevopsGitGraphQLJenkinsPostmanPythonRest
Reposted 6 Days AgoSaved
In-Office or Remote
Detroit, MI
200K-220K Annually
Senior level
200K-220K Annually
Senior level
Artificial Intelligence • Sales • Software
The Director of Customer Success will lead a global team, manage enterprise accounts, develop customer success programs, and drive operational excellence using AI-driven insights.
Top Skills: Ai-Driven WorkflowsCs Automation ToolsSalesforce
Reposted 6 Days AgoSaved
Remote
Detroit, MI
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Customer Success Manager will manage key client relationships, provide technical support, drive customer outcomes, oversee onboarding, and identify growth opportunities.
Top Skills: Api IntegrationsPythonSQL
Reposted 6 Days AgoSaved
Remote
Detroit, MI
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Reposted 6 Days AgoSaved
Remote
Detroit, MI
154K-192K Annually
Senior level
154K-192K Annually
Senior level
Healthtech • Database
The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.
Top Skills: Cloud-Based TechnologySaaS
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Reposted 7 Days AgoSaved
Remote
Detroit, MI
132K-149K Annually
Senior level
132K-149K Annually
Senior level
Hardware • Machine Learning • Security • Software
The Customer Success Manager will manage strategic customer relationships, enhance customer satisfaction, and drive growth by ensuring product understanding and adoption in a fully remote role requiring occasional travel.
7 Days AgoSaved
In-Office or Remote
Detroit, MI
97K-165K Annually
Senior level
97K-165K Annually
Senior level
Healthtech • Information Technology • Telehealth
The Customer Success Manager manages relationships with large healthcare clients, focusing on ensuring satisfaction and retention through strategic planning and collaboration with internal teams.
Top Skills: GainsightSalesforce
7 Days AgoSaved
Remote
Detroit, MI
174K-205K Annually
Senior level
174K-205K Annually
Senior level
Software
Lead a team of Customer Success Managers to enhance onboarding, customer adoption, and retention while developing strategies for customer value and risk management at Vanta.
7 Days AgoSaved
Remote
Detroit, MI
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Artificial Intelligence • Machine Learning • Software • Analytics
As a Senior Customer Success Manager, you will partner with enterprise customers to ensure they achieve measurable outcomes with Socure's identity verification solutions through strategic planning, engagement, and health management.
7 Days AgoSaved
Remote
Detroit, MI
Senior level
Senior level
Logistics • Mobile • Software
The Senior Customer Success Manager drives customer success, manages enterprise account relationships, ensures value realization, and collaborates with cross-functional teams to promote product adoption and renewals.
Top Skills: AIEamErpSaaSSap Pm
7 Days AgoSaved
Remote
Detroit, MI
130K-186K Annually
Senior level
130K-186K Annually
Senior level
Artificial Intelligence • Information Technology • Software • Database • Analytics • Business Intelligence
As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.
Top Skills: Bi PlatformsData AnalyticsSaaS
Reposted 7 Days AgoSaved
Easy Apply
Remote
Detroit, MI
Easy Apply
Senior level
Senior level
Digital Media
The Senior Customer Success Manager at Vidyard will stabilize at-risk accounts, manage the renewal lifecycle, and collaborate cross-functionally to enhance customer success outcomes.
Top Skills: ClayEverafterGongHubspotIntercomLookerMetbaseSalesforceStatisfyZendesk
Reposted 7 Days AgoSaved
Easy Apply
Remote
Detroit, MI
Easy Apply
Senior level
Senior level
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.
Top Skills: Analytics DashboardsAsanaGoogle SuiteSalesforce
Reposted 7 Days AgoSaved
Remote
Detroit, MI
70-100 Annually
Senior level
70-100 Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning
Manage relationships with mid-market accounts, ensuring customer satisfaction, product adoption, and retention by gathering feedback and analytics.
Top Skills: AIB2B SaasEhr Integration
Reposted 7 Days AgoSaved
Easy Apply
Remote
Detroit, MI
Easy Apply
Senior level
Senior level
Real Estate
Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.
Top Skills: Analytics DashboardsAsanaGoogle SuiteSalesforce
8 Days AgoSaved
Remote
Detroit, MI
Senior level
Senior level
Artificial Intelligence • Healthtech • Machine Learning
The Enterprise Customer Success Director will manage relationships with key accounts, ensure customer satisfaction, drive product adoption, and collaborate with sales and product teams.
Top Skills: Ehr IntegrationSaaS
8 Days AgoSaved
Remote
Detroit, MI
97K-146K Annually
Senior level
97K-146K Annually
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
The Principal Customer Success Manager fosters relationships with enterprise customers, ensuring successful solution adoption, driving value realization, and providing account management support while collaborating with stakeholders.
Top Skills: Industrial Iot SoftwareProject Management Software
8 Days AgoSaved
Easy Apply
Remote
Detroit, MI
Easy Apply
Senior level
Senior level
Healthtech
The Client Success Manager will manage client relationships, ensuring satisfaction and engagement, support retention, and develop account plans. Responsibilities include communication, collaboration, and issue resolution while maintaining data in the CRM system.
Top Skills: MS OfficeSalesforceSharepoint
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