Top Senior Customer Success Jobs in Detroit, MI

The Director of Customer Success leads the vision and execution of customer success strategies, ensuring alignment with business objectives and fostering collaboration across teams. They advocate for customer needs and oversee technical and operational excellence within the team, mentoring staff and driving performance standards.

As a Customer Success Manager at Vanta, you'll advise large customers on security and compliance, drive implementations, and maintain executive relationships, ensuring customer retention and advocacy through value realization and strategic initiatives.

The Strategic Customer Success Manager ensures client satisfaction by managing relationships, driving product adoption, and facilitating growth for large clients.

The Senior Client Success Account Manager drives revenue growth by identifying cross-sell and upsell opportunities, collaborating with internal teams, and managing client relationships to enhance client impact.

The Customer Success Architect drives customer lifecycle management by coordinating onboarding, implementation, and integration, ensuring successful adoption of the Veza platform while providing expertise in identity security.

The role involves resolving customer issues, improving internal tools, and engineering solutions to enhance the customer experience. It requires excellent communication skills and technical understanding of web architecture.

The Customer Success Manager advocates for customers, driving product adoption, managing relationships, and delivering strategic value and renewals while ensuring customer satisfaction.

The Senior Customer Success Manager leads the customer journey, oversees operational improvements, manages escalations, and mentors teams within a fast-paced ecommerce environment.

The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.

As a Sr. Client Success Manager, you will provide strategic guidance and support to key clients in maximizing value from Alkami's platform, driving client satisfaction and fostering relationships. Responsibilities include directing client success initiatives, developing training, and influencing internal teams to enhance client outcomes.

Manage enterprise customer relationships, ensure successful onboarding and adoption of Brightfield's platform, and drive customer value and retention.

The Senior Customer Success Manager will manage complex government client relationships, ensuring compliance and alignment with agency mandates while driving customer success and long-term value.

The role involves leading customer success initiatives for enterprise clients, driving the adoption of AI solutions, and managing strategic account relationships to ensure high satisfaction and growth.

The Enterprise Customer Success Manager will lead state contracts for Impruvon, ensuring successful implementation and expansion of the platform, managing relationships with stakeholders, and overseeing a team of In-State Customer Success Managers.

As a Senior Technical Customer Success Manager, you will advise enterprise customers, enhance relationships, lead lifecycle programs, and align business goals with technical strategies.

The Customer Success Manager will guide customers in implementing e-commerce solutions, build trusted relationships, analyze data for sales growth, and ensure exceptional service while overseeing customer journeys in a SaaS setting.

The Client Success Manager will manage client campaigns, optimize performance, analyze data, build relationships, and drive retention for long-term growth.

The role involves managing relationships with advertising partners, guiding them through onboarding, analyzing campaign performance, and collaborating cross-functionally to enhance the advertiser experience and support growth.

As a Customer Success Manager, you will guide educators in utilizing Edmentum solutions, ensuring customer success from onboarding through renewal, and promoting engagement with district leaders.

Manage Customer Success operations by optimizing processes, analyzing data for insights, and providing tools for team efficiency in a SaaS environment.

The Sr. Customer Success Manager - Enterprise will drive customer adoption, renewals, and develop strategies for long-term customer value, while managing executive relationships and operationalizing processes for scale.

Manage client relationships, support and lead Client Success Managers, oversee performance, resolve issues, and enhance client satisfaction and retention.

The Client Success Manager manages client accounts, ensures satisfaction, fosters relationships, identifies upsell opportunities, and advocates for clients within the company.

The Senior Strategic Customer Success Manager manages large accounts to drive adoption, retention, and expansion while collaborating with internal teams and providing strategic guidance to customers.

The Vice President of Client Success at LawRank will lead the client success organization, ensure high client retention, develop revenue growth strategies, and establish a robust operating model while interacting with senior management and providing a strategic vision for client engagement.