Top Senior Customer Success Jobs in Detroit, MI

Manage a portfolio of government clients, ensuring product adoption and driving revenue growth through upsells. Build relationships, develop success plans, and leverage data for client impact.

The Senior CSM will manage high-value accounts, develop strategies for success, address risks, build relationships, gather product feedback, and ensure a high-quality customer experience.

As a Customer Success Director at Neuron7.ai, you will lead customer onboarding, integration of CRM systems, and advocate for customer needs while ensuring contract renewals and upselling Neuron7 products.

Lead the Customer Success function by driving retention and satisfaction, managing enterprise customers, and collaborating with Product & Engineering to address customer needs.

As a Senior Manager of Customer Success Operations, you will optimize systems and processes, build dashboards, enable teams, and drive customer outcomes.

The VP of Customer Success & Implementation will lead client delivery of virtual cardiology solutions, ensuring client onboarding, operational success, and patient satisfaction through cross-functional team collaboration and effective management strategies.

Lead and develop a team of Enterprise Customer Success Managers, ensure customer satisfaction, manage business outcomes, and implement best practices.

Lead enterprise-scale SaaS deployments and manage ongoing client success. Translate complex privacy challenges into actionable solutions, track engagement, and drive adoption of AI-enabled features.

Manage key client relationships in pharmacy benefit management, ensuring client satisfaction and operational excellence. Lead meetings, track deliverables, and support clients through issue resolution and education.

The Senior Client Success Manager leads relationships with key clients, ensuring satisfaction and success while collaborating with internal teams to drive measurable outcomes.

The Director of Support and Customer Success will lead customer experience transformation, drive customer retention and satisfaction, and enhance support operations. Responsibilities include overseeing onboarding, support quality, and strategic initiatives while managing teams and metrics to improve overall customer success.

The Senior Director of Customer Success will lead a team, define strategies, and build relationships with major health systems to ensure exceptional client outcomes.

The Senior Manager, Customer Success will lead a team, developing strategies to enhance customer relationships, drive product adoption, and ensure client satisfaction while identifying growth opportunities.

Oversee content strategies, manage content creation, coordinate with writers and designers, ensure content meets brand guidelines and SEO standards.

The SMB/Growth Hybrid CSM manages a portfolio of SMB and Growth customers, focusing on retention, account management, and leveraging data for success strategies while collaborating with cross-functional teams.

The Enterprise Customer Success Manager will support essential customers in effectively adopting Maze, drive customer education, and manage renewals, ensuring their research practices improve.

Manage and expand relationships with commercial customers in agriculture, insurance, and energy, ensuring they maximize value from Planet's geospatial solutions.

The Strategic Customer Success Manager will drive success for Fortune 50-100 customers by managing relationships, ensuring product adoption, and overseeing renewals, while collaborating with sales for growth opportunities.

The Senior Manager, Customer Success will manage customer relationships, drive solutions, and ensure client success in health tech implementations.

The Customer Success Manager will oversee the post-sales experience, maintaining client relationships, leveraging data insights, and identifying opportunities for revenue growth in the insurance sector.

The Customer Success Manager oversees display advertising campaigns, ensuring customers effectively adopt the platform and achieve revenue growth through insights and analytics while collaborating with internal teams.

The Customer Success Director drives customer satisfaction, retention, and engagement by managing strategic relationships, problem-solving, and leading cross-functional teams for customer outcomes.

As a Strategic Customer Success Manager, you will lead AI integration in CPG businesses, manage customer relationships, and drive adoption while focusing on retention and business value.

The role involves leading the digital customer success strategy, driving customer engagement, activation, and retention while collaborating with product and marketing teams.

The Director of Customer Success Operations is responsible for optimizing post-sale functions to improve customer retention and satisfaction through data-driven strategies, process refinement, and team leadership.