Top Senior Customer Success Jobs in Detroit, MI

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.

The Director of Customer Success will lead the Enterprise customer segment, manage the Customer Success team, and ensure high-impact customer experiences while driving retention and growth metrics.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.

The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.

The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.

Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

The Director of Account Management will lead a team of Account Managers to enhance customer retention, drive revenue growth, and ensure successful implementation of Upshop Solutions within grocery retailers.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.

The Senior Client Success Manager will oversee a portfolio of government agency clients, ensuring their success and retention by providing consultative support and strategic solutions to improve efficiency.

The Customer Success Manager manages customer accounts, builds relationships, ensures product adoption, and drives customer satisfaction while identifying growth opportunities.

As a Senior Customer Success Manager, you'll manage post-sale relationships for enterprise customers, focusing on renewals and expansion while supporting pre-sales processes, ensuring customer success and aligning with internal teams.

Manage long-term success of strategic accounts, enhance product adoption, analyze user engagement, and ensure customer satisfaction. Proactively manage multiple accounts while communicating effectively and solving problems.

The Client Success Manager serves as the primary contact for clients, ensuring satisfaction through relationship management, communication, and issue resolution. Responsibilities include coordinating client requests, facilitating internal collaboration, and identifying growth opportunities to enhance client partnerships.

As a Customer Success Architect, you'll advise customers, lead implementations, translate needs into solutions, and mentor teams to drive success with Gravwell's platform.

This role involves managing account growth, client relationships, and implementation projects while driving customer satisfaction and revenue for Sword Health.

The Director of Customer Success Management leads a team to ensure customer satisfaction and product adoption, collaborating across departments to drive operational effectiveness and strategic alignment with clients.

The Director of Customer Success leads the Customer Success team, focusing on client management, performance metrics, team development, and strategic account management for enterprise clients.