Top Operations Jobs in Des Moines, IA

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Supports end-to-end claims intake and administration by establishing claims, determining documentation requirements, processing web submissions and payments, monitoring queues, responding to inquiries, and maintaining compliant claim files. Provides backup to claims examiners and the Claims Care phone team during high-volume periods. The role also follows up with funeral homes, resolves routine issues, escalates complex matters, and completes required LOMA coursework within two years.

The Operations Specialist supports management by handling administrative tasks, financial analysis, property reporting, and client interactions, while managing various internal projects.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.

Lead design and execution of company-wide planning, operating rhythms, and information architecture. Build and automate central operations infrastructure, translate strategy into operational systems, run leadership operating forums, and drive continuous improvement across cross-functional teams to increase speed, clarity, and accountability.

Manage end-to-end annuity new business transactions including complex case processing, application entry, requirements management, funding, issuance, and contract delivery. Communicate with financial professionals, resolve exceptions, mentor peers, support quality and process improvements, and use Microsoft 365 and AI tools to enhance productivity and documentation in a remote environment.

Lead revenue operations for the sales organization: forecasting, quota setting, sales process optimization, reporting, CRM enablement, training, incentive compensation administration, and cross-functional coordination to improve sales productivity.

Drive sales efficiency through data analysis, KPI tracking, forecasting, and sales tool/process optimization. Build dashboards, model forecasts, support deal desk, and work cross-functionally to remove friction and scale sales operations.

Own and scale cross-functional revenue operations across Marketing, Sales, Customer Success, and Finance in a B2B SaaS environment. The role improves GTM processes, systems, data governance, forecasting, pipeline management, lifecycle handoffs, renewals, expansion, and quote-to-cash workflows. Responsibilities include optimizing Salesforce and HubSpot processes, defining metrics, strengthening data quality, leading complex initiatives, managing change, and driving adoption of scalable automation and workflows.

Lead execution of ACFE's global growth strategy across prioritized regions; hire and develop regional Heads of Operations; coordinate cross-functional international initiatives; build regional operating plans, budgets and go-to-market strategies; track KPIs and report performance; cultivate external partnerships; and communicate ACFE's global vision while supporting market expansion.

Support advisors by troubleshooting and optimizing wealth technology platforms (Black Diamond, Salentica, CRM, RCI). Provide onboarding, training, account setup, permissions management, data integrity audits, ticket triage, reporting, and coordination across internal teams and external custodial partners. Track project and training metrics and deliver high-quality advisor support.

Lead GTM Strategy and Revenue Operations to design quota allocation, compensation, territories, headcount planning, and GTM tooling. Own Salesforce-based revenue data model, drive AI-first automations across the GTM tech stack, govern forecasting and compensation, and deliver actionable territory and pipeline insights to enable seller productivity and revenue growth.

Build and own connected systems and automations across Operations, Accounting, and Revenue. Responsibilities include automating location activation, client reporting and billing preparation, forecasting visibility, cross-team data integrations, adoption and training, request prioritization, and documentation. The role requires software development, SQL, API integrations, process discovery, workflow redesign, and ownership of deployed tooling and its failures.

Own revenue operations reporting, analytics, and business performance insights. Lead strategic initiatives that improve revenue, growth, conversion, efficiency, and contractor network performance. Partner with Sales, Product, Engineering, Finance, and CX to turn data into shipped solutions, automate recurring workflows, manage vendor and cost visibility, and support leadership, board, investor, and sales reporting.

Owns top-of-funnel strategy and revenue operations for Vanta’s Upmarket Sales organization. Responsibilities include lead routing, account assignment, territory management, AE and SDR coverage, account pairing, process optimization, data analysis, and cross-functional GTM initiatives. The role partners with Sales, Marketing Operations, GTM Systems, and Analytics to improve pipeline generation, seller productivity, territory quality, and overall go-to-market efficiency.

Analyze retailer sales, SKU, inventory, forecasting, product assortment, market trends, and product-level profitability. Prepare forecasts, P&L statements, POS reports, and ad hoc analyses, presenting insights to internal teams and retail customers. Collaborate with Sales, Marketing, Commercial, Buyers, and Inventory Planning teams. Identify process inefficiencies, document best practices, and implement scalable improvements.

Manages departmental operations, staffing, training, performance, workload distribution, and service standards. Builds partnerships with business counterparts and executives, provides customer perspective, and addresses complex challenges. Recommends process and systems improvements, leads divisional projects, facilitates organizational change, and develops communication strategies aligned with enterprise goals.

Own partner revenue operations through data transformation, billing, revenue recognition, forecasting, and reporting. Maintain and QA Python and SQL billing logic, troubleshoot production discrepancies, and develop invoicing flows for new contract structures and partner types. Collaborate with stakeholders to translate business requirements into technical solutions, support integrations, and ensure accurate partner billing and GAAP-compliant financial reporting.

Serves as the operational liaison between healthcare clients and Product, Engineering, Clinical, and Operations teams. Translates customer needs into technical requirements, coordinates payment integrity enhancements, supports EDI automation, troubleshoots mapping and workflow issues, manages communications, maintains technical documentation, and identifies opportunities to standardize processes and improve operational performance.

Leads enterprise data operations and issue management for certified data products. Responsibilities include issue intake, triage, escalation, SLA monitoring, incident resolution, operational governance, risk reporting, and remediation tracking. Partners with data engineering, data quality, analytics, business, vendor, and technology teams to resolve pipeline failures, production incidents, and quality issues. Produces dashboards, leads operational reviews, and drives automation and continuous improvement across data operations.

Leads the operating model for executive leadership cohorts and governance forums. Designs meeting processes, captures decisions, tracks actions, creates persona-based recaps, analyzes transcripts with AI-enabled tools, and improves accountability and execution. Partners with executives, Chiefs of Staff, engineering, productivity, and operations teams to align business rhythms, develop scalable workflows, enhance supporting platforms, and continuously improve organizational effectiveness.

Support a large, distributed marketing organization by running the Rhythm of Business: coordinate leadership meetings, track action items and decisions, prepare executive-ready communications and presentations, support budget and quarterly business reviews, maintain dashboards and operational artifacts, and drive cross-functional alignment and transformation initiatives to ensure timely completion of priorities.

Curate and list real-time sports prediction markets, engage with the community (Discord), monitor games/trading activity, design creative props tied to storylines, work peak sports hours, and collaborate cross-functionally to improve the product and automate manual workflows.

Design, build, and sustain the Managed Work Order Associates program and operating model. Own productivity, SLAs, quality, NTE compliance, PM programming, and continuous improvement to reduce cost-to-serve and increase gross margin. Lead performance management, governance, cross-functional standardization, audits, and team development to ensure consistent execution and audit readiness across ServiceChannel Managed accounts.