Top Operations Jobs in Des Moines, IA

Administer and optimize Salesforce CRM and marketing automation, manage core IT systems (Google Workspace, AI platforms), ensure Salesforce data quality, support business development and contracts workflows, collaborate with Talent, and build leadership KPI reports to drive operational decisions.

Lead operational delivery and financial performance for assigned enterprise customers across North America. Own service delivery, SLAs, customer relationships, onboarding, process improvement, and team leadership to ensure contractual compliance, profitability, and exceptional customer experience.

Lead operational delivery for assigned enterprise customers across North America, ensuring SLA compliance, customer satisfaction, financial performance, and team development. Drive process improvements, onboarding, billing accuracy, and cross-functional coordination while managing risks and opportunities to improve service value.

Use AI and Zendesk analytics to identify support trends and root causes, coordinate with Product/Engineering, monitor reviews, manage international partner communications, and maintain troubleshooting guides and help content to improve customer experience and operational processes.

Provide responsive customer support for Teamworks’ financial products by troubleshooting complex issues, managing case queues, handling technical requests, and answering transaction questions. Analyze payment issues, assist with disputes, protect sensitive information, and coordinate with internal teams to improve products and customer outcomes. Evening and weekend coverage is required.

Provide IT helpdesk support, deploy and manage laptops/devices, manage MDM and endpoint security, handle onboarding/offboarding, maintain asset inventory, assist with procurement, shipping, and training, and support cloud and on-prem networking at direction of Security Team.

Support end-to-end grantmaking operations: process grant recommendations, conduct grantee due diligence, maintain DAF records, assist payments and reconciliation, respond to donor/advisor inquiries, and contribute to process improvements and special grant workflows.

Own Salesforce administration and optimize the broader revenue technology stack. Configure CRM objects, workflows, permissions, reports, dashboards, integrations, and data governance. Partner with go-to-market teams to translate requirements into scalable solutions, automate processes, improve routing and pipeline workflows, troubleshoot systems, and evaluate RevTech tools. Build actionable analytics, document processes, and contribute to long-term CRM architecture and continuous improvement.

Build and lead Digimarc's revenue operations: design and run a 13-week operating cadence, own forecasting and pipeline hygiene, optimize end-to-end funnel, provide revenue analytics, enable outbound motion, lead GTM planning and compensation, establish deal desk and renewals operations, and govern the revenue tech stack (Salesforce/CRM, forecasting, CS platforms). Act as a player-coach to turn data into decisions and scale predictable revenue processes.

Support Compliance Operations & Risk by executing KYC/EDD, sanctions pre-screens and ongoing monitoring, performing routine control testing, maintaining case management and audit-ready documentation, producing compliance metrics and dashboards, preparing governance materials, coordinating cross-functionally, and identifying efficiency and tooling improvements for LNG & LPG counterparty and supplier compliance.

The VP of Technology Operations oversees operational discipline, quality culture, incident management, and technology planning across engineering to ensure process continuity and performance.

Owns revenue operations for the Parking Group, including billing accuracy, financial reporting, AP/AR coordination, close support, CRM and sales analytics, commission validation, process improvement, and operational documentation. The role partners cross-functionally with Sales, Support, Onboarding, Marketing, Finance, and Operations, while mentoring team members and supporting succession planning.

The Manager of Last Mile Operations oversees contract carrier operations, trains staff, ensures compliance, manages dispatch, and resolves issues.

Leads business operations initiatives across Finance, Tax, and Forms functions, partnering with executive, finance, sales, and revenue leaders to improve profitability, efficiency, forecasting, budgeting, and process consistency. Oversees strategic projects, change management, performance measurement, reporting, training, incentives, and technology-enabled operations. Requires cross-functional leadership, project and contract expertise, and familiarity with Salesforce, CPQ, Replicon, ServiceNow, and Excel.

Lead and manage center operations, staff, program quality, parent/community engagement, and finances. Ensure regulatory compliance, staff development, enrollment goals, and create a safe, nurturing childcare environment.

The Operations Manager oversees IT operations, evaluates system performance, ensures data integrity, and manages infrastructure, including servers and cloud systems.

Part-time internship supporting CRM architecture, data integrity, process documentation, operational audits, and KPI dashboarding. Build SOPs, centralize lead/project data, identify workflow bottlenecks, and deliver reporting to leadership to scale and improve operational processes.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

You will execute and improve insurance workflows, analyze operational efficiency, collaborate with product teams, and support onboarding and documentation efforts.

Own the company’s annual planning, quarterly OKR cycles, operating cadence, and business metrics foundation. Build client margin, cost-to-serve, unit economics, cohort performance, and repeatable analytics. Pressure-test forecasts and business cases, facilitate cross-functional decision-making, define company metrics, and establish reporting processes. As the first dedicated Business Operations hire, independently perform analysis, lead executive-facing meetings, document decisions, and eventually build the function and team.

ParentSquare seeks a Revenue Operations Specialist to manage lifecycle strategy and automation, enhance customer engagement, and optimize go-to-market processes using HubSpot.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

Manage payment disputes and chargebacks end-to-end, prepare evidence packages, investigate failed or duplicate payments and subscription issues, coordinate with Customer Support, Pharmacy, Clinical Ops, and Finance, monitor fraud trends, maintain accurate records, and recommend process improvements to reduce chargebacks and improve payment success.

The Operations Associate will provide administrative assistance and operational support, manage communications, perform data entry, and organize meetings.

Lead and scale the Business Operations function by managing cross-functional ops teams, building processes, automations, KPIs, and systems, hiring and developing ops leaders, defining product priorities for ops experiences, and executing CEO-level strategic projects to drive company growth.